Palmer Dodge Chrysler Jeep Ram - Service Center

Very fast service I am always please with the service in the express lane for oil change and maintenance. Staff is friendly, waiting area is comfortable and clean and I am always please with the service in the express lane for oil change and maintenance. Staff is friendly, waiting area is comfortable and clean and it’s always fast. More

Great experience Brought my Jeep in for oil change and check engine light on. Luis was awesome. Greeted me and got me going in 5 min. Took my number and texted me with Brought my Jeep in for oil change and check engine light on. Luis was awesome. Greeted me and got me going in 5 min. Took my number and texted me with the progress. Called me with helpful suggestions and had my Jeep back by 10:30. His.estimate was spot on. Very easy check out. Very good customer service. Thanks Ralph Mense. More

Satisfaction - 100% My service was related to upgrading the Garman Nav System. Garman makes it difficult at best with regard to a self service download. I turned it over My service was related to upgrading the Garman Nav System. Garman makes it difficult at best with regard to a self service download. I turned it over to a gentleman within their service dept who specializes in IT solutions. He never gave up until he got my Nav system upgraded. 2 visits but not Palmers problem Garman 100%.. The team of Dawn and this gentlemen got the job done. More

Always helpful We have been customers of Palmer Dodge for 20 years and have always found them reliable, flexible, and friendly. We will continue to buy our cars and We have been customers of Palmer Dodge for 20 years and have always found them reliable, flexible, and friendly. We will continue to buy our cars and use their excellent service center in the future. More

I’ve been lied to, swindled, and strung along Palmer DCJR was helpful, courteous, and fast. A 3rd party transmission repair shop kept my car for months and created more problems than they solved w Palmer DCJR was helpful, courteous, and fast. A 3rd party transmission repair shop kept my car for months and created more problems than they solved while double charging both me and my warranty for repairs. Palmer DCJR (and especially Thomas Pappas) undid the other company’s work and made my Jeep run again in just a couple weeks. I’ve been driving the Jeep for a few days just to make sure that the repairs hold and I couldn’t be happier. More

Good service It took a bit longer than expected, but it was timely. They resolved all my concerns. Overall, I am very satisfied. Definitely will come back for nex It took a bit longer than expected, but it was timely. They resolved all my concerns. Overall, I am very satisfied. Definitely will come back for next service. More

Good experience This was my first time to visit this location for service of my Jeep Wrangler. The staff was friendly and knowledgeable. I was especially onesies with This was my first time to visit this location for service of my Jeep Wrangler. The staff was friendly and knowledgeable. I was especially onesies with the quality of service offered by Hiram. He went above and beyond to ensure that I understood what was needed and to address my concerns. The reason why I rated my visit “good” as opposed to “great” is that it was chilly outside and the check-out process took place outside. It was a little uncomfortable. The facility is a little older and the previous dealership where I received service was more comfortable, overall. Otherwise, if I have to choose seemingly honest service over “extra” comfort and amenities- this is a good choice. Ask for Hiram! More

Took care of me I needed a radio update and another dealer couldn't get it done. Your department took care of my issue with no hesitation. Great service! I needed a radio update and another dealer couldn't get it done. Your department took care of my issue with no hesitation. Great service! More

Emergency part replacement Thomas took great care of me and secured a loaner car for the service of our 2018 Chrysler Pacifica. He kept me informed throughout the entire process Thomas took great care of me and secured a loaner car for the service of our 2018 Chrysler Pacifica. He kept me informed throughout the entire process and was an absolute pleasure to work with! More

Dawn is excellant ! I drive an hour and a half one way to get my vehicles serviced at Palmer Dodge and it is Dawns excellent service that brings me back to this location. I drive an hour and a half one way to get my vehicles serviced at Palmer Dodge and it is Dawns excellent service that brings me back to this location. More