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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,301 Reviews

4,301 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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October 25, 2019

Awesome Thomas helped me. He was great! 10/10 recommended! They replaced my engine within 3 days. My vehicle is so much better now. Would come back More

by essencestenson63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Oct 28, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's wonderful! We're so glad Thomas was able to get you in and out of the shop in no time at all so you could go on enjoying your vehicle! Please don't hesitate to reach out if we can ever be of further assistance!

October 25, 2019

Engine light issue Neil made everything very clear and the repairs were done in a timely manner. We appreciated the loaner car for the day while the repairs were being d More

by james_heemskerk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Feinberg
Oct 28, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Hi James, thank you for sharing your five-star experience here at Palmer Dodge Chrysler Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

October 24, 2019

great level of service & follow-up The team is very helpful and friendly - they knows their business and gives the customer a comfort factor that they know their products and vehicles w More

by pmyrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words, Paul! Your comments keep us motivated and working hard so we can provide all our guests with fantastic service! We look forward to seeing you again next time!

October 24, 2019

Physical Service Area Service area is too small for the volume of traffic this business receives. When I dropped my car off, we were standing on top of one another. It wa More

by mjones1784
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Sincerely, Jody Cruce, VP, 770-410-1111

October 24, 2019

Great customer service and fast turnaround My car was towed in to the service center at Palmer Dodge on a Friday evening. Thomas was our customer service contact. We met with him on Saturday More

by mlochry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you were completely satisfied with your visit to our service department! We'll be sure to let Thomas know he is doing a superb job! Have a good day!

October 24, 2019

Excellent service Thomas was an awesome person to work with. He was super prompt and communicative, I appreciated how transparent he was with the workup being done on m More

by rebeccasteinberg12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the glowing review! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 24, 2019

Excellent service department Palmer dodges service department is top notch. Thanks again for all you do. I would highly recommend them. Truck looks great. And was finished in a ti More

by brhoadsinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Steve Surherland
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

This review made our day! Thank you for your support!

October 23, 2019

Great experience, got everything done when I needed it. Great experience, was able to take my car in the next day for a recall. Got everything finished and back to me when I needed it done. More

by adam63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We understand your time is important, which is why we work hard to provide fast and friendly service to all our guests! We hope you have a good day!

October 23, 2019

Great Service as Always from Thomas I was excited to see the best service technical from Ed Voyles at Palmer. I purchased one vehicle at Ed Voyles - biggest mistake ever. Purchased my More

by KOSHEPHERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

October 23, 2019

Service done right 17 year old Jeep Wrangler TJ engine light came on. Took to dealer and they determined issue, fixed and got back to me as expected. Very happy with P More

by YONKEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

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