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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,382 Reviews

4,382 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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October 23, 2019

Service done right 17 year old Jeep Wrangler TJ engine light came on. Took to dealer and they determined issue, fixed and got back to me as expected. Very happy with P More

by YONKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

October 23, 2019

Excellent service Thomas was outstanding as was the turn-around time for a recall and Jeep Wave service. Very impressive professionalism and customer care. I'll defini More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear it! It was a pleasure servicing your vehicle and we look forward to seeing you next time!

October 23, 2019

Need to be better informed about new vehicles This is not the worst service department - but not the best either. My biggest complaint is they don't seem to be informed about specs on new vehicles More

by tp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hiram
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We always aim to deliver a great experience, and we are genuinely distraught when we miss the mark. We will use the feedback to make us better and to ensure this doesn’t happen again. Sincerely, Jody Cruce, VP, 770-410-1111

October 23, 2019

Good service Service was what I expected. In at 815 out at 1130. Smaller dealership. I will be back again and again and again and again and again. More

by davidmay442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 25, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

October 22, 2019

Service as promised Great service by Palmer Jeep. Neil was great to work with yet again. He kept me up to date with everything. Over delivered yet again. More

by mcdawgster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
Oct 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That is wonderful! That you for entrusting us to service your vehicle yet again. Please don't hesitate to reach out if we can ever be of further assistance.

October 21, 2019

Very good service Luis was outstanding, he kept me up with what was going on with my ram. He let me know as soon as it was done. More

by jckirk88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

October 21, 2019

Very Friendly, Professional and Quick I needed a new spare key for my Jeep, and Thomas and his team were able to get it to me quite quickly. Additionally, Thomas was very professional and More

by hpryor14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Oct 21, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

October 18, 2019

Recall Service Helpful service team, And I was in and out in under an hour. Good communication and helpful recommendations for additional work needed on my Jeep. More

by Airbag Recall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pappad
Oct 18, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your five-star experience here at Palmer Dodge Chrysler Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

October 17, 2019

Express Service Fast service-Greeted promptly Kept me informed throughout the visit Explained recommended services—reviewed the issues at my vehicle with a technic More

by JAMIEMMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie in the Express center
Oct 18, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for this positively glowing review! We love being able to provide our guests with top-notch quality work you can trust!

October 16, 2019

Outstanding They kept me informed on everything that they were doing. I had other things that needed to be done but had to wait on them and they were very underst More

by thutt8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name.
Oct 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

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