Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,382 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
Service done right 17 year old Jeep Wrangler TJ engine light came on. Took to dealer and they determined issue, fixed and got back to me as expected. Very happy with P 17 year old Jeep Wrangler TJ engine light came on. Took to dealer and they determined issue, fixed and got back to me as expected. Very happy with Palmer service and Neil's commitment to customer service. Thanks More
Excellent service Thomas was outstanding as was the turn-around time for a recall and Jeep Wave service. Very impressive professionalism and customer care. I'll defini Thomas was outstanding as was the turn-around time for a recall and Jeep Wave service. Very impressive professionalism and customer care. I'll definitely be back. More
Need to be better informed about new vehicles This is not the worst service department - but not the best either. My biggest complaint is they don't seem to be informed about specs on new vehicles This is not the worst service department - but not the best either. My biggest complaint is they don't seem to be informed about specs on new vehicles. Specifically the JL Wrangler. I took it for an oil change and inquired about the amount of oil that goes into the vehicle. The correct answer is 5 quarts (look it up) but they will argue with you about it being 6 quarts. Please educate the staff. It's pretty frustrating to point out that the owner's manual states a 5 quart capacity only to have the staff tell you they don't care and they were told to use 6 quarts. This is NOT correct and will potentially cause long term damage to the engine. More
Good service Service was what I expected. In at 815 out at 1130. Smaller dealership. I will be back again and again and again and again and again. Service was what I expected. In at 815 out at 1130. Smaller dealership. I will be back again and again and again and again and again. More
Service as promised Great service by Palmer Jeep. Neil was great to work with yet again. He kept me up to date with everything. Over delivered yet again. Great service by Palmer Jeep. Neil was great to work with yet again. He kept me up to date with everything. Over delivered yet again. More
Very Friendly, Professional and Quick I needed a new spare key for my Jeep, and Thomas and his team were able to get it to me quite quickly. Additionally, Thomas was very professional and I needed a new spare key for my Jeep, and Thomas and his team were able to get it to me quite quickly. Additionally, Thomas was very professional and friendly! I would definitely recommend! More
Recall Service Helpful service team, And I was in and out in under an hour. Good communication and helpful recommendations for additional work needed on my Jeep. Helpful service team, And I was in and out in under an hour. Good communication and helpful recommendations for additional work needed on my Jeep. More
Express Service Fast service-Greeted promptly Kept me informed throughout the visit Explained recommended services—reviewed the issues at my vehicle with a technic Fast service-Greeted promptly Kept me informed throughout the visit Explained recommended services—reviewed the issues at my vehicle with a technician present Great service staff More
Outstanding They kept me informed on everything that they were doing. I had other things that needed to be done but had to wait on them and they were very underst They kept me informed on everything that they were doing. I had other things that needed to be done but had to wait on them and they were very understanding. They said all they cared about was me being safe. I will always go back to them. More