Palmer Dodge Chrysler Jeep Ram - Service Center

Issues with Brakes and Other Dealer Recommended Services Luis was very helpful and went out of his way to explain everything to me that needed to be done on my Jeep. He was very responsive via text and phone Luis was very helpful and went out of his way to explain everything to me that needed to be done on my Jeep. He was very responsive via text and phone and kept me updated throughout the entire process. He did not push me to get any services done that weren't necessary and actual told me to hold off on a few things that I was anticipating having to be done. It was easy to tell that Luis likes what he does and also cares about his customers. More

Service Advisor Luis was so helpful and made the process so easy for our daughter in repairing her Jeep. He explained to her about alignment and the process they take Luis was so helpful and made the process so easy for our daughter in repairing her Jeep. He explained to her about alignment and the process they take to check alignments. More

Intermittent Navigation and Sirius radio problem solved Service techs reached out to Sirius technical support to help diagnose Sirius reception issues. They found and replaced several faulty components to Service techs reached out to Sirius technical support to help diagnose Sirius reception issues. They found and replaced several faulty components to restore proper operation. More

Great service! Great experience! Service team was awesome, but the parking lot is a nightmare! You almost can’t drive to the service department. You guys need more Great experience! Service team was awesome, but the parking lot is a nightmare! You almost can’t drive to the service department. You guys need more space! More

Great attention Luis is one of your best assets there. He is very careful, and committed to explain the service so the customer understands what is the issue, what is Luis is one of your best assets there. He is very careful, and committed to explain the service so the customer understands what is the issue, what is the remediation plan, and what is the cost. More

Fantastic Service I worked with Thomas and he was terrific. I was very impressed..... especially being that it was a busy Friday morning. Waiting area was also very cle I worked with Thomas and he was terrific. I was very impressed..... especially being that it was a busy Friday morning. Waiting area was also very clean. More

these people work hard! thoroughly researched the 'strange' problem and fixed a very unusual issue. give these people the credit that is due... work space is limited and cu thoroughly researched the 'strange' problem and fixed a very unusual issue. give these people the credit that is due... work space is limited and customers are very busy... could use more shuttle options More

Best service #1 From start to finish. It was great. Winston was awesome. He really made me fill I was the only one there. Even set me up so I can go to work.He kept m From start to finish. It was great. Winston was awesome. He really made me fill I was the only one there. Even set me up so I can go to work.He kept me up to date about my truck through out the day. More

Superior!!! Palmer Dodge Chrysler went above and Beyond in their service of our truck. We were traveling and our breaks went out. They listened to our situation a Palmer Dodge Chrysler went above and Beyond in their service of our truck. We were traveling and our breaks went out. They listened to our situation and were able to work us in and put new breaks on for us right away! The best service experience ever!!! Thank you Palmer Dodge Chrysler. If we lived in the Alpharetta area, they would be our car dealership!! Thank you!! More

Great Experience The service was GREAT. I was contacted often to make key decisions about concerns with the car prior to work being done. Service Adviser, Dawn, was The service was GREAT. I was contacted often to make key decisions about concerns with the car prior to work being done. Service Adviser, Dawn, was very thorough, compassion and patience to ensure I had good understanding of the working being completed. The work was done in timely manner based upon the amount of work completed. Also, JR from Parts Department very helpful in locating the best tires for my vehicle. More