Palmer Dodge Chrysler Jeep Ram - Service Center

Great Service as always. I was getting recall work on my 2016 a Saturday morning appointment. Neil was there to meet me 15 minutes before opening and got me comfortable, expl I was getting recall work on my 2016 a Saturday morning appointment. Neil was there to meet me 15 minutes before opening and got me comfortable, explained everything and told me he would try to get me out as soon as possible. The appointment was very quick and so far each time I've had service work, oil changes, etc. I've been satisfied. I look forward to my next visit. More

Great experience Recommend Luis. Excellent communication. Vehicle finished on time and warranty repair was effective. R e c o m m e n d l u I s Recommend Luis. Excellent communication. Vehicle finished on time and warranty repair was effective. R e c o m m e n d l u I s More

Oil Change I called ahead to inquire about the timing of oil service on my 2020 Jeep Gladiator. We reviewed the mileage and the oil life reading and I was able I called ahead to inquire about the timing of oil service on my 2020 Jeep Gladiator. We reviewed the mileage and the oil life reading and I was able to go right in with No appointment needed and In and out within 45 minutes. More

Very good service support . Was informed periodically on the status of the repair. Post repair explained as to what was fixed and what to watch out . Was informed periodically on the status of the repair. Post repair explained as to what was fixed and what to watch out More

Service Center Thomas was a great host. He ensured that the work detail was explained, kept us up to date on progress and then walked me through the close of our ti Thomas was a great host. He ensured that the work detail was explained, kept us up to date on progress and then walked me through the close of our ticket. More

good visit despite my challenging schedule, traveling various times, a few times that were too busy and some parts issues got the job done well - thank you despite my challenging schedule, traveling various times, a few times that were too busy and some parts issues got the job done well - thank you More

Service Experience My service experience (oil change and tire rotation) was consistent and met my expectations. Hiram provided an accurate wait time, understood the pur My service experience (oil change and tire rotation) was consistent and met my expectations. Hiram provided an accurate wait time, understood the purpose of my visit and reviewed my invoice with me. He is informative, personable and pleasant. More

Always amazing Tom always takes care of me whenever I come in and make sure I never leave disappointed. never have to return twice for the same thing and that means Tom always takes care of me whenever I come in and make sure I never leave disappointed. never have to return twice for the same thing and that means a lot. Won't take my car anywhere else. More

Great customer service Kept me informed of progress during the time my car was in for repairs. Contacted me the minute my car was ready for pickup. Fast check out. Kept me informed of progress during the time my car was in for repairs. Contacted me the minute my car was ready for pickup. Fast check out. More

Recall, tire rotation and balance and wheel alignment The service team did a great with my wheel alignment, going the extra mile to get it perfect. The communication was great Thomas and I, I would recomm The service team did a great with my wheel alignment, going the extra mile to get it perfect. The communication was great Thomas and I, I would recommend this dealer to anyone. More