Palmer Dodge Chrysler Jeep Ram - Service Center

great job Got my car in and out as promised. Everyone was professional and friendly. I was told by Landmark (where I bought the car) that they could not get me Got my car in and out as promised. Everyone was professional and friendly. I was told by Landmark (where I bought the car) that they could not get me in for at least three weeks. The thought of my 16 year old daughter broken down on the side of the road forced me to look to Palmer for the warranty work. I will continue to go to Palmer from this point forward. More

New Tires for my New Ride Turn around time met my expectations and I was shown my report for my wheel alignment after new tires. Fluids checked and changed and new air filter. Turn around time met my expectations and I was shown my report for my wheel alignment after new tires. Fluids checked and changed and new air filter. Highly Recommend Mr. Alderson. Any question I had he was able to answer for me. Completely satisfied. More

Long time customer I've been coming here for 15 years and there is a reason why. Exceptional service and exceptional people. Thomas Pappas has always kept the customers I've been coming here for 15 years and there is a reason why. Exceptional service and exceptional people. Thomas Pappas has always kept the customers best interest in mind. Thank you for bringing him on to your team! More

Neil and team To the point, great customer service from Neil and his follow through was exceptional. He had everything arranged and anticipated issues before they h To the point, great customer service from Neil and his follow through was exceptional. He had everything arranged and anticipated issues before they happened with actions at the ready More

Excellent Customer Service My experience was fabulous with Neil as my Service Director. After learning that I was going to unexpectedly need to pay out of pocket for a rental c My experience was fabulous with Neil as my Service Director. After learning that I was going to unexpectedly need to pay out of pocket for a rental car, he offered up HIS OWN PERSONAL CAR for me to borrow. We have taken our cars to several dealerships over the years for service and have never received such exceptional customer service. Thank you so much! Now on the other hand, the fact that I was going to be charged by the Dealership was crazy. We just purchased a $60k jeep and were exchanging the tires. Palmer originally offered to come and pick up the car from our house and take care of this. We ended up bringing it up to the dealership and then was surprised to find out they were going to charge us $35 for a two hour rental car. Not good customer service! More

Poor Service Came in for tire balance/rotation and oil change. Waited in store. Called to pick up car, only oil change was completed. Totally disregarded my re Came in for tire balance/rotation and oil change. Waited in store. Called to pick up car, only oil change was completed. Totally disregarded my request for the tire balance/rotation. More

Best service around These guys are great and treat your issues very seriously. They’ve always taken care of me and the only dealership I trust and depend on. Thomas Pappa These guys are great and treat your issues very seriously. They’ve always taken care of me and the only dealership I trust and depend on. Thomas Pappas is my service guy and this dude is awesome so please ask for him at the Palmer Dodge location More

Awesome service Great experience all around! Went above and beyond normal service departments I have felt with in the past. Way to go Palmer Dodge I will be back! Great experience all around! Went above and beyond normal service departments I have felt with in the past. Way to go Palmer Dodge I will be back! More

Good Service experience Thomas was a tremdous help. He stayed in touch keeping me informed to the progress. i couldn't have been more pleased with all repairs on our vehicle Thomas was a tremdous help. He stayed in touch keeping me informed to the progress. i couldn't have been more pleased with all repairs on our vehicle . The intermittent problem has been fixed. More

Great service Thomas Pappas was a pleasure to wok with. He kept me updated on the status of my car, which hasn’t always been my experience at other dealerships. Thomas Pappas was a pleasure to wok with. He kept me updated on the status of my car, which hasn’t always been my experience at other dealerships. More