Palmer Dodge Chrysler Jeep Ram - Service Center

Excellent! Thomas was amazing from the initial call to the end of my service. He ensured all of my issues were addressed as well as assisted me with additional q Thomas was amazing from the initial call to the end of my service. He ensured all of my issues were addressed as well as assisted me with additional questions in regards to future service. More

Jeep Damper Replacement I called and talked to Thomas a week ago in regards to a recall and he said they were out of parts and to check back the following week. I called on T I called and talked to Thomas a week ago in regards to a recall and he said they were out of parts and to check back the following week. I called on Thursday and the part was available, Thomas set me up for an appointment first thing Friday morning. I was in and out in less than an hour. More

excellent service dropped jeep off, spoke with service advisor Thomas, he was friendly and helpful, gave me a loaner a beautiful rubicon to drive while my sport was in dropped jeep off, spoke with service advisor Thomas, he was friendly and helpful, gave me a loaner a beautiful rubicon to drive while my sport was in the shop. all turned out great, all kept in touch and advised me every step of the way. upon pick every this was explained what they did and so far everything is great. More

Best Service in the burbs I’ve never had service done in Atlanta or further south, but I have tried every Dodge/Jeep dealer for service north of the city and Neil here at Palme I’ve never had service done in Atlanta or further south, but I have tried every Dodge/Jeep dealer for service north of the city and Neil here at Palmer took great care of my Jeep and I will be back. I didn’t buy my Jeep from them and I had an issue covered under warranty, Neil had the problem diagnosed while I waited, gave me an estimated time of repair and had me out the door in a loaner while the repair was made. I was kept informed of what was going on while they had my Jeep for a couple days and was ready to go with the problem fixed and a factory recall issue completed as well. Problem solved and customer happy. I will be back and now have a go to spot for maintenance. More

My favorite car place there is no other dealership I rather go to for the service of my Jeep. In the new future when I start to buy another truck..Jeep Rubicon to be exact, there is no other dealership I rather go to for the service of my Jeep. In the new future when I start to buy another truck..Jeep Rubicon to be exact, Palmer Dodge is where I would go. POINT BLANK !!! More

Thomas From start to finish, Thomas was awesome. I delayed getting my car to a dealer for service because I had poor customer service from another Dodge deal From start to finish, Thomas was awesome. I delayed getting my car to a dealer for service because I had poor customer service from another Dodge dealer. From the time Thomas answered the phone on my initial call until I went to pick up my car he was polite, he listened and was very helpful. Not sure who the other service person was that was there with Thomas when I picked up my car but he offered some useful information as well. Going forward, this will definitely be my choice for a Dodge dealer whenever I need service. More

Jeep in the shop again Thomas was great to work with. I appreciate him stepping up and scheduling my service in Dawn Breskos absence. My jeep has a history unfortunately and Thomas was great to work with. I appreciate him stepping up and scheduling my service in Dawn Breskos absence. My jeep has a history unfortunately and it took a few calls but Thomas came through for me. Jason More

Timely service and communication Efficient in drop off for appointment and vehicle was ready several hours earlier than promised. Upon completion the service department promptly ad Efficient in drop off for appointment and vehicle was ready several hours earlier than promised. Upon completion the service department promptly advised vehicle was ready. More

Oil change took 90 minutes when they quoted it would take 45 I got to the dealer at 2:20 which is supposed to be the slow time after lunch before after work crowd my rep said it would take 45 min . They texted I got to the dealer at 2:20 which is supposed to be the slow time after lunch before after work crowd my rep said it would take 45 min . They texted 90 min later saying car was ready . My rep said sorry she was busy with a warranty issue. Do my car was ready but no one else could text me ? Then when I got in my car my drivers side arm rest was covered in black grease. I keep my interior clean because it is dove grey . I did not appreciate that I had to clean my car after a 90 min oil change. By the way if the said it was 90 min that would be my choice to come back later or wait . But I wasn’t given a choice. More

Nice and friendly service write up girl Took car in for a few things- the girl they wrote up my order was very good. Informed me of a recall and got that fixed too! Took car in for a few things- the girl they wrote up my order was very good. Informed me of a recall and got that fixed too! More