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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,311 Reviews

4,311 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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August 16, 2019

great job Got my car in and out as promised. Everyone was professional and friendly. I was told by Landmark (where I bought the car) that they could not get me More

by jeepdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear we were able to help you out in a timely manner so you could feel at ease while your daughter is driving around. We look forward to working with you again in the future!

August 16, 2019

New Tires for my New Ride Turn around time met my expectations and I was shown my report for my wheel alignment after new tires. Fluids checked and changed and new air filter. More

by ThtBlondeGurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alderson, Luis Torres
Aug 19, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Complete customer satisfaction is what we love to hear! We hope you'll come see us again the next time your vehicle needs to be serviced. Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

August 15, 2019

Long time customer I've been coming here for 15 years and there is a reason why. Exceptional service and exceptional people. Thomas Pappas has always kept the customers More

by tsyacoub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Pappas, Gabriel DelCanto
Aug 15, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We strive to provide exceptional service to all of our guests and we're so glad we've been able to do that for you for the past fifteen years. We look forward to seeing you again soon!

August 14, 2019

Neil and team To the point, great customer service from Neil and his follow through was exceptional. He had everything arranged and anticipated issues before they h More

by fabbrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil
Aug 15, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Way to go Neil! We're overjoyed to hear he was able to provide you with world-class customer service! We hope to see you again soon.

August 14, 2019

Excellent Customer Service My experience was fabulous with Neil as my Service Director. After learning that I was going to unexpectedly need to pay out of pocket for a rental c More

by CMATULICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil and Tony
Aug 15, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Woah! That's awesome to hear! We're so glad Neil was able to go above and beyond to provide you with exceptional customer service! We hope to see you again soon!

August 14, 2019

Poor Service Came in for tire balance/rotation and oil change. Waited in store. Called to pick up car, only oil change was completed. Totally disregarded my re More

by harleydrifter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
A woman in service department
Aug 15, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear we overlooked the tire balance and rotation on your vehicle while it was in for an oil change. If you could give us another chance we would be grateful for the opportunity to make this right. Sincerely, Jody Cruce, VP, 770-410-1111

August 14, 2019

Best service around These guys are great and treat your issues very seriously. They’ve always taken care of me and the only dealership I trust and depend on. Thomas Pappa More

by michael1of2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Aug 15, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for this positively glowing review! We strive to provide all our guests with exceptional service and we're so glad to hear Thomas is always able to accomplish that. Thank you for choosing Palmer Dodge Chrysler Jeep Ram! We look forward to seeing you again soon.

August 13, 2019

Awesome service Great experience all around! Went above and beyond normal service departments I have felt with in the past. Way to go Palmer Dodge I will be back! More

by DAVIDKELLER160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are committed to providing all of our customers with world-class service and we are so glad to hear we were able to hit the mark with you! Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

August 13, 2019

Good Service experience Thomas was a tremdous help. He stayed in touch keeping me informed to the progress. i couldn't have been more pleased with all repairs on our vehicle More

by jctrammel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Aug 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's what we love to hear! We're so glad Thomas was able to provide you with exceptional customer service! We hope to see you again soon!

August 13, 2019

Great service Thomas Pappas was a pleasure to wok with. He kept me updated on the status of my car, which hasn’t always been my experience at other dealerships. More

by kwoolf3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Aug 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are committed to providing our guests with impeccable customer service and we are so glad to hear your experience was no different. Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

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