Palmer Dodge Chrysler Jeep Ram - Service Center

Great Service Louis and the car rental lady were very helpful and very professional when I brought my Ram in for recalls. Great experience, and I would recommend t Louis and the car rental lady were very helpful and very professional when I brought my Ram in for recalls. Great experience, and I would recommend to others. More

Don’t recommend service department Employees were rude and not helpful on the phone multiple times with multiple different employees. No one greeted us at the door or acted willing to h Employees were rude and not helpful on the phone multiple times with multiple different employees. No one greeted us at the door or acted willing to help at all. Two employees were rolling their eyes at each other and seemed very upset with each other while dealing with customers. They had the keys to the vehicles not sorted correctly. Not to mention very overpriced. Recommend going elsewhere if your car needs servicing! More

Professional and Responsive Thomas made me feel like he cared about my window issue. He was professional and responsive. His follow up was impressive. I would recommend him to an Thomas made me feel like he cared about my window issue. He was professional and responsive. His follow up was impressive. I would recommend him to anyone needing Jeep service. More

Great Service No one wakes up in the morning thinking, “Gee Whiz I have a hankering to go down to the local dealership and take care of some things.” It is typicall No one wakes up in the morning thinking, “Gee Whiz I have a hankering to go down to the local dealership and take care of some things.” It is typically a monotonous and costly exercise akin to paying taxes. However, the service Thomas provided was awesome. He was open and honest with me. We got done what was needed and I would absolutely come back again because of him. He deserves recognition for how he treats customers. More

They are always friendly and helpful The service dept is awesome! Always friendly and fast. Every person I have come across is awesome and really appreciate the way they explain things. The service dept is awesome! Always friendly and fast. Every person I have come across is awesome and really appreciate the way they explain things. More

Good result but didn’t get serviced timely Good result in service but didn’t give it timely service. We had made an appointment for 830 in the morning we actually dropped off the car the nig Good result in service but didn’t give it timely service. We had made an appointment for 830 in the morning we actually dropped off the car the night before. Expecting a call sometime that morning I called the service center at 1:30 and they still hadn’t had a car in service after we had made an appointment for 830 in the morning we actually dropped off the car the night before. Expecting a call sometime that morning I called the service center at 1:30 and they still hadn’t had a car in service center. they did finally call at nearly 3 o’clock explained the situation however they didn’t have the parts in the shop to complete the fuel pump repairs. They did offer us a rental at no charge but we had to come and pick it up.Long start was fixed immediately. We just drove to Wisconsin yesterday and noticed gas mileage was better as well. Also noticed we had some clicking relay noise under the dashboard that had stopped as well. . Your service was good, however I clearly wouldn't expect this sort of failure with car with only 85k. Since we got the car we have had water pump failure a air conditioner compressor failure and this fuel pump failure. I have never had this many failures on car with sort of mileage. More

Great Service I had a minor issue with my wrangler and they got it fixed faster than planned, and told me exactly what was wrong with it. They also quickly got me i I had a minor issue with my wrangler and they got it fixed faster than planned, and told me exactly what was wrong with it. They also quickly got me into a rental car to take until I could get my vehicle back. More

Oil Change Palmer Dodge was very efficient getting me checked in for my oil change and the oil change was finished before the estimated time which was very conve Palmer Dodge was very efficient getting me checked in for my oil change and the oil change was finished before the estimated time which was very convenient for me. More

oil change No appointment service is very practical for us. Service points like the transfer case need to be checked before reminding the customer that it i No appointment service is very practical for us. Service points like the transfer case need to be checked before reminding the customer that it is required next. We service some items ourselves with products compatible with the warranty requirements. Thanks, More

Oil change and tire rotation were performed properly and quickly. Young lady who checked me in was very thorough! No waiting to check in which was nice. and tire rotation were performed properly and quickly. Young lady who checked me in was very thorough! No waiting to check in which was nice. More