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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,311 Reviews

4,311 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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August 07, 2019

We can always expect a great service and friendly staff . Thanks for service with a smile. Really appreciate it. Thanks once again for the service with a smile. More

by tejinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Wilks
Aug 08, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome! We take pride in delivering exceptional customer service to all our guests and we're so glad you've hit the mark with you. Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

August 06, 2019

Your Vehicle is Ready, Not Ready My wife brought our 2016 Dodge Durango in to be serviced on 7/23/19 because it was running rough and the check engine light was on. The service depar More

by dariusmaize
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Pappas - Service
Aug 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for bringing this situation to our notice. We'd like to offer our sincerest apologies for any inconvenience we may have caused you. Providing excellent customer service is one of the pillars of our business, and we take your concerns very seriously. If you can give us another chance, we would like to work with you to make this right. Sincerely, Jody Cruce, VP, 770-410-1111

August 06, 2019

Customer Service I always service my Dodge Grand Caravan 2017 at Palmer Dodge. My previous 2006 and 1997 were also serviced at Palmer. I buy their 4 Oil change package More

by dpffitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn is my regular service person
Aug 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We're honored to have been able to service your vehicles for so many years and we look forward to servicing them for many more! Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

August 05, 2019

Great, friendly service! I had a TSB that needed to be completed and Thomas was extremely helpful in getting me in and out in a timely fashion! He was very friendly and helpfu More

by nolefan07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad we were able to get you back out on the road in no time at all! We'll be sure to let Thomas know he's doing an awesome job! Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

August 01, 2019

Chelsea was great, followed through on everything, kept me updated! Called me to let me know the status of my warranty repair. Gave me any cost prior to the More

by crandall.lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Aug 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's awesome! We'll be sure to let Chelsea known she is doing a wonderful job! Thank you for choosing Palmer Dodge Chrysler Jeep Ram! We hope to see you again soon.

August 01, 2019

Great job as always! The engine light on Jeep came on as I was driving home from our family vacation. I was the first person in line Monday morning and worked with Thomas More

by Robert30076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Aug 01, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Awesome job Thomas! We're so glad he was able to get you back up and running in no time at all! We'll be sure to let him know he's doing an awesome job.

August 01, 2019

Warning light Even though it took almost 2 weeks to get my car back, Luis made sure he kept me informed and it was returned to me with no issues. I appreciate havi More

by jmfitzgerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 01, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We pride ourselves in delivering the best possible experience for our customers and we're taking your concerns about our loaner vehicles seriously. Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

August 01, 2019

Fast & Easy Luis and Thomas both did an excellent job taking care of me and quickly getting me into a rental car for the day. I was told the turn around time wou More

by mml184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, Luis
Aug 01, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome! We're so pleased to hear we were able to get you back out on the road in no time at all! Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

August 01, 2019

Great Service After my most recent experience, I would definitely recommend the Palmer service department to anyone looking for quality work on their vehicle. My Ra More

by Chris Sears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Aug 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We take pride in giving exceptional customer service to all of our guests and we're so pleased to hear your experience was no exception! Please don't hesitate to reach out if we can ever be of further assistance.

July 31, 2019

Great experience Thomas did a phenomenal job, great customer service and always welling to work with my time restrictions. Thank for your help and great customer servi More

by joseji78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None, Marc Mansel
Aug 01, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Way to go Thomas! We're so glad to hear he was able to provide you with exceptional customer service! Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

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