Back

Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,293 Reviews

4,293 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

Sort by
July 20, 2019

Great Service I had a minor issue with my wrangler and they got it fixed faster than planned, and told me exactly what was wrong with it. They also quickly got me i More

by saidah1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are so glad we were able to help you out. Helping our customers is what we love best. Please reach out if we can ever be of further assistance!

July 20, 2019

Good result but didn’t get serviced timely Good result in service but didn’t give it timely service. We had made an appointment for 830 in the morning we actually dropped off the car the nig More

by tarosnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear about your frustrating experience. We would like to learn more about your experience and make sure that your concerns are properly addressed, so please reach out at your earliest opportunity. Sincerely, Jody Cruce, VP, 770-410-1111

July 19, 2019

oil change No appointment service is very practical for us. Service points like the transfer case need to be checked before reminding the customer that it i More

by odenwalderj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We really appreciate this wonderful review. Thank you for the kind words and please let us know if we can ever be of further assistance!

July 19, 2019

Oil Change Palmer Dodge was very efficient getting me checked in for my oil change and the oil change was finished before the estimated time which was very conve More

by sdbradley001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Jul 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

July 19, 2019

Oil change and tire rotation were performed properly and quickly. Young lady who checked me in was very thorough! No waiting to check in which was nice. More

by stevenc314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

July 18, 2019

Thomas Pappas is the best service man ever. Anywhere. Thomas is always smiling and making you feel welcomed. He always remembers my name when I walk in the door. It makes me happy to talk to him. More

by jacapejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon and Quentin in sales.
Jul 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We really appreciate this incredible review, thank you so much for your kind words for Thomas. We hope to see you again so please reach out if we can ever be of further assistance!

July 18, 2019

Awesome Chelsea at the service drop off was courteous and pleasant to work with. Great experience and will return again for service. Nice job by everyone in t More

by JEFFMCCLANAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

This is wonderful to hear! We appreciate the kind words for our team and will make sure that Chelsea knows about this great review. Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

July 17, 2019

Thomas Pappas was awesome Thomas seriously went above and beyond to make sure I knew he truly cared about my experience there. He was efficient, communicative, personable, and More

by familyvanr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Jul 18, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Thank you for sharing such kind words about your experience with Thomas. We hope to work with you again in the future!

July 17, 2019

Quick turn around on Recall Notice I received in a recall notice related to the fan motor assembly on my daughter's Jeep Renegade on a Friday and called Palmer Jeep late that same day a More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Jul 18, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note about your experience with Thomas. It's customers like you that make our job wonderful. We look forward to working with you again so please let us know if we can ever be of further assistance!

July 17, 2019

Best Service, Nicest People Dealing with the Palmer Dodge team is always such a pleasure! They are friendly, upbeat and professional and always willing to help! I would highly re More

by Mandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
Jul 18, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

...
408
...