Palmer Dodge Chrysler Jeep Ram - Service Center

Good result but didn’t get serviced timely Good result in service but didn’t give it timely service. We had made an appointment for 830 in the morning we actually dropped off the car the nig Good result in service but didn’t give it timely service. We had made an appointment for 830 in the morning we actually dropped off the car the night before. Expecting a call sometime that morning I called the service center at 1:30 and they still hadn’t had a car in service after we had made an appointment for 830 in the morning we actually dropped off the car the night before. Expecting a call sometime that morning I called the service center at 1:30 and they still hadn’t had a car in service center. they did finally call at nearly 3 o’clock explained the situation however they didn’t have the parts in the shop to complete the fuel pump repairs. They did offer us a rental at no charge but we had to come and pick it up.Long start was fixed immediately. We just drove to Wisconsin yesterday and noticed gas mileage was better as well. Also noticed we had some clicking relay noise under the dashboard that had stopped as well. . Your service was good, however I clearly wouldn't expect this sort of failure with car with only 85k. Since we got the car we have had water pump failure a air conditioner compressor failure and this fuel pump failure. I have never had this many failures on car with sort of mileage. More

Great Service I had a minor issue with my wrangler and they got it fixed faster than planned, and told me exactly what was wrong with it. They also quickly got me i I had a minor issue with my wrangler and they got it fixed faster than planned, and told me exactly what was wrong with it. They also quickly got me into a rental car to take until I could get my vehicle back. More

Oil change and tire rotation were performed properly and quickly. Young lady who checked me in was very thorough! No waiting to check in which was nice. and tire rotation were performed properly and quickly. Young lady who checked me in was very thorough! No waiting to check in which was nice. More

Oil Change Palmer Dodge was very efficient getting me checked in for my oil change and the oil change was finished before the estimated time which was very conve Palmer Dodge was very efficient getting me checked in for my oil change and the oil change was finished before the estimated time which was very convenient for me. More

oil change No appointment service is very practical for us. Service points like the transfer case need to be checked before reminding the customer that it i No appointment service is very practical for us. Service points like the transfer case need to be checked before reminding the customer that it is required next. We service some items ourselves with products compatible with the warranty requirements. Thanks, More

Awesome Chelsea at the service drop off was courteous and pleasant to work with. Great experience and will return again for service. Nice job by everyone in t Chelsea at the service drop off was courteous and pleasant to work with. Great experience and will return again for service. Nice job by everyone in the service department. More

Thomas Pappas is the best service man ever. Anywhere. Thomas is always smiling and making you feel welcomed. He always remembers my name when I walk in the door. It makes me happy to talk to him. Thomas is always smiling and making you feel welcomed. He always remembers my name when I walk in the door. It makes me happy to talk to him. More

Thomas Pappas was awesome Thomas seriously went above and beyond to make sure I knew he truly cared about my experience there. He was efficient, communicative, personable, and Thomas seriously went above and beyond to make sure I knew he truly cared about my experience there. He was efficient, communicative, personable, and took care of things in such a seamless way-I can’t even express how grateful I am for him! More

My wife was pressured into services she did not understand See above.... Service team was not clear on exactly what recommended items needed ASAP would cost. Items were not needed ASAP. They were rus See above.... Service team was not clear on exactly what recommended items needed ASAP would cost. Items were not needed ASAP. They were rushed... Not available.... And used pressure tactics to pressure a female into purchasing services not needed, not requested. Very questionable business practices. More

Best Service, Nicest People Dealing with the Palmer Dodge team is always such a pleasure! They are friendly, upbeat and professional and always willing to help! I would highly re Dealing with the Palmer Dodge team is always such a pleasure! They are friendly, upbeat and professional and always willing to help! I would highly recommend this dealership for both service and new sales! More