Palmer Dodge Chrysler Jeep Ram - Service Center

Awesome service Experience!!! Luis my service advisor is a fantastic guy, took extremely good care of me. He is my go-to guy next time I am at Palmer Dodge, thank you Luis, thank y Luis my service advisor is a fantastic guy, took extremely good care of me. He is my go-to guy next time I am at Palmer Dodge, thank you Luis, thank you Palmer Dodge!!! More

Most Expensive Lightbulb I have never had an issue with the service center at Palmer, they're always friendly and helpful! Unfortunately, even though my car is only 3 years I have never had an issue with the service center at Palmer, they're always friendly and helpful! Unfortunately, even though my car is only 3 years old.. my right main headlight went out. My husband took it in only to find out it would cost $350 to replace it!! I understand the labor involved, and the components are specialty, but I can't wrap my head around why a $250 lightbulb would burn out after 3 years.. so disappointed! This 'high quality' part that costs an arm and a leg to fix should NOT be faulty after only 3 years.. Jeep needs to look into this and find a better solution.. while $350 may not seem like a lot to most, but for us that was a very unexpected, very large expense. Fingers crossed the left one hangs on longer... More

Professional services Very satisfied with service. Performed the work requested and diagnosed issue. Responded quickly to my questions and concerns. They have ordered the p Very satisfied with service. Performed the work requested and diagnosed issue. Responded quickly to my questions and concerns. They have ordered the part needed to resolve issue and are keeping me updated on status. More

excellent service . good information engaged staff. dealership is the best jeep dealership in Atlanta. excellent staff and service tech's. have referred several friend . good information engaged staff. dealership is the best jeep dealership in Atlanta. excellent staff and service tech's. have referred several friends and family to dealership. More

Great customer service I love being able to drive right up to the service department and get in and out quickly. Very friendly customer service is always there. I love being able to drive right up to the service department and get in and out quickly. Very friendly customer service is always there. More

A very routine service experience, just as it should be This was another very routine service experience, just as usual and as it should be. Dawn, our service person this time, was very pleasant, got us in This was another very routine service experience, just as usual and as it should be. Dawn, our service person this time, was very pleasant, got us in and out in a timely manner and the cost was fair. We are happy campers. More

I love this car and agency Best car experience i Have ever had. YOu all just give a xxxx about your customers. Jeep forever. SRT for life. Baddest ride i have ever dri Best car experience i Have ever had. YOu all just give a xxxx about your customers. Jeep forever. SRT for life. Baddest ride i have ever driven. Jodi you run a great commpany More

Excellent warranty service The battery on our 2016 Dodge Journey died. Being under warranty, I brought it in for service and it was replaced while I waited. Chelsie did an excel The battery on our 2016 Dodge Journey died. Being under warranty, I brought it in for service and it was replaced while I waited. Chelsie did an excellent job getting the car in, keeping me informed and getting the work done. Thank you! More

Winston was amazing They kept me informed the entire time the Jeep was in for the regular maintenance. I was able to work comfortably within the waiting area this time. L They kept me informed the entire time the Jeep was in for the regular maintenance. I was able to work comfortably within the waiting area this time. Last time it was too noisy. He offered me a deal I could not pass up on future oil changes. More

great service and honest! Thomas was very helpful finding out if my repairs were covered under my warranty. kept in touch with us to let us know what was going on. Thomas was very helpful finding out if my repairs were covered under my warranty. kept in touch with us to let us know what was going on. More