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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,312 Reviews

4,312 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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May 09, 2019

Price quote I went in to get a price quote to replace the dust shields/splash guards that are located beneath the engine on my Chrysler 300. Driving in and drivi More

by woodsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 10, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We really appreciate this feedback. Thank you for letting us know how our team is doing, and please reach out directly if you have any concerns or questions as we are here to help. Thank you!

May 08, 2019

Professional, courteous and thorough I have dealt with only this service department since I purchased my vehicle and have never been disappointed in the services provided. I don't anticip More

by a1647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for leaving the positive review - we're so happy that you can rely on us to take great care of your vehicle. We look forward to working with you again in the future!

May 08, 2019

Recall and warranty work I took the vehicle in for several recalls and an issue that was covered under warranty. Everything was handled well and the vehicle was ready to go b More

by jbehne0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
May 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit was no exception. Thanks for leaving the wonderful review and please reach out if we can ever be of further assistance!

May 08, 2019

Great Service - Service Center In relation to the Servicing Department; i would like to specifically mention Thomas Pappas for exceptional service as the service advisor and for the More

by lacanady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas and unknown service tech.
May 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here. We will make that Thomas and our service team know how much you appreciated their help. Please do recommend us to your friends and family!

May 08, 2019

Chelsie Campbell was awesome!! Love Chelsie!! Great experience. She was very friendly, gave me a summary of everything and we came in under the 45 min wait time she estimated . More

by hmianmd
Recommend Dealer
Yes
Employees Worked With
Chelsie Campbell
May 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the review! We truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service with Chelsie, and hope to see you again!

May 06, 2019

The only place I'll take my Jeep Chelsie and David were awesome. Every time I come here I'm always greeted with a smile and delivered excellence. Palmer Dodge is the only place I w More

by tlong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsie, David and Dawn
May 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here. Please do recommend us to your friends and family!

May 03, 2019

Great Palmer is my main auto body shop I go to as well as Luis is my main service advisor I see. I had some trouble with my Jeep and it was all taken care o More

by nikkisimmons0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
May 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

May 03, 2019

Last minute fix Spoke to Thomas there. He rocks. We were traveling 1000s of miles away, and he managed to squeeze our jeep fix in between other scheduled fixes. More

by JJLAVIN77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
May 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

May 02, 2019

Pleasant like visiting family. MAO. Will not do business with another Dealership . I have been with Palmer Dodge since 1995 and you have always helped me with my needs. Michael A. Ousle More

by ousleym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : To\ny White, Richard and Charles, many more but I am bad with names . Thatnk You . MAO.
May 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for taking the time to leave this fantastic rating! We are delighted that you have been able to depend on our team for so long, and we appreciate your kind words. Thank you so much, Michael!

May 11, 2020 -

ousleym responded

Thank You.

May 02, 2019

Dawn is always awesome to work with at Palmer I've been having some noises in the Jeep. The team there did a great job of doing all they could to alleviate the issue. The root cause could not be f More

by kbuker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn and Steve (Technician)
May 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Thank you for your support, and please let us know if we can ever be of further assistance!

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