Back

Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,288 Reviews

4,288 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

Sort by
April 07, 2024

Rich is awesome! Gets me in and out quickly, even last minute. Great job and friendly efficient service. I drive 30 minutes away when I have a dealership literally ac More

by julieann30189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Apr 09, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Julieann, thank you so much for the glowing review! We're thrilled to hear that Rich provided you with efficient and friendly service. We appreciate you choosing to drive the extra distance to visit us. We look forward to serving you again in the future!

April 06, 2024

Always amazing service - louis always takes care of his customers. Waiting has had a nice upgrade so that makes any wait comfy More

by bstntchp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Torres
Apr 09, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, bstntchp! We're thrilled to hear that Louis provided you with amazing service. It's great to know that you found our waiting area comfortable. We appreciate your feedback and look forward to serving you again soon!

April 06, 2024

Sarah in their service department was great! She got us in quickly, fixed our car and got it back to us faster than expected. They even paid for round trip Uber rides. Highly recommend. More

by sallymefford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah in service
April 06, 2024

Sarah is amazing. She is alway helpful and very knowledgeable. She explains everything in detail, More

by walter.lewis3700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Apr 09, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words, Walter. We are thrilled to hear that Sarah provided you with excellent service. Our team takes pride in being helpful and knowledgeable, and we appreciate you taking the time to share your positive experience. We look forward to serving you again in the future.

April 05, 2024

Service department was friendly and knowledgeable regarding the work that was to be done. Definitely a positive experience. I will say oil changes take too long but other than I’m a satisfied custom More

by twayneclark1
Recommend Dealer
Yes
Employees Worked With
Not sure but not on the list
Apr 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Twayne, thank you for sharing your experience with us. We're glad to hear that you found our service department friendly and knowledgeable. We appreciate your feedback about the oil changes taking too long and will use it to improve our services. Thank you for sharing your review with us!

April 05, 2024

I was massively oversold on things that didn’t need doing. We went elsewhere and got tires and alignment for $500 less than the price you quoted, and the $4000 ‘leak’ in the radiator was nonexistent. More

by janicemcclean
Recommend Dealer
No
Employees Worked With
Don’t know her name in service department
Apr 11, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We would like to apologize for any inconvenience or miscommunication during your service. We always encourage our customers to do their own research, and we're happy to answer any questions you might have about our pricing. Please reach out to us if you have any further questions or concerns. Sincerely, David Keller, Service Manager, service@palmerdcj.com

April 04, 2024

Sarah is absolutely amazing. She was busy the day I came in for my appointment, but stopped what she was going immediately to take care of me. She is pleasant to me every s More

by Stacey Culverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah. Don’t know her last name…
Apr 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Stacey, we are thrilled to hear about your positive experience with Sarah! We appreciate your kind words and will definitely pass along your feedback to her. Thank you for taking the time to share your feedback and for being a loyal customer. We look forward to seeing you again soon!

April 04, 2024

Good communication throughout. Very satisfied with the quality of work done. Will visit again for service. More

by CREAMERJOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
Apr 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your positive feedback! We're thrilled to hear that you were satisfied with the quality of work and our communication. We look forward to welcoming you back for more great service in the future.

April 03, 2024

Great service easy in and out same day return will go there to have service again More

by brad.omalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot names
Apr 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Brad, thank you so much for the positive feedback! We're thrilled to hear that you had a great experience with our service. We look forward to seeing you again soon for your next service needs. Thank you for choosing us!

April 03, 2024

Helpful staff but very outdated service center and waiting area. Odd and somewhat busy/crowded service center entrance area. No one to greet and help you until you go inside. Once inside, small area a More

by jbghelerter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback on our service center and waiting area. We want to provide the best possible experience for all of our valued customers. We hope to have the opportunity to work with you again in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

...
44
...