Palmer Dodge Chrysler Jeep Ram - Service Center

Luis, the service advisor, was very helpful. Great customer service from the time I dropped off my vehicle up until the time it was ready for pickup Great customer service from the time I dropped off my vehicle up until the time it was ready for pickup More

Everything is great except being harassed about taking this survey at the end. You can at least offer an incentive even if it’s only 5%. But you guys are still cool. In my book -Isaac this survey at the end. You can at least offer an incentive even if it’s only 5%. But you guys are still cool. In my book -Isaac More

friendly, helpful service folks. even had an office from which I could work. Work completed timely even had an office from which I could work. Work completed timely More

The service manager, David Keller, and the service writer. Kim are amazing! I love working with them when I go there, they always get me taken care of properly. writer. Kim are amazing! I love working with them when I go there, they always get me taken care of properly. More

Job well done in a timely manner staff was helpful and friendly sitting area was clean friendly sitting area was clean More

Hiram in service is great to work with. Very persoable and knowledgable. The service was great. Very persoable and knowledgable. The service was great. More

Kim was extremely responsive and helpful all the way through this process and communicated all needed steps and processes very clearly so it was an extremely easy process. Kim was a pleasure to work wit through this process and communicated all needed steps and processes very clearly so it was an extremely easy process. Kim was a pleasure to work with! More

Service was quick and staff helpful I didn’t have any issue either with the appt issue either with the appt More

Disappointed in delivery of new tires. Label left on all 4 tires. Tires were very dirty and were not detailed as the tires that were on my vehicle being replaced. I did ask the service Label left on all 4 tires. Tires were very dirty and were not detailed as the tires that were on my vehicle being replaced. I did ask the service technician if he would detail them for me as they looked terrible and he was kind enough to do that to me. When checking out I mentioned the labels left on tires and the condition of the new tires and was told the person that had serviced my car was new. A new employee or not, there should be someone checking on quality of work being done. She did tell me that the Service manager told her that the labels would be gone after 10-15 miles which they were thank goodness. But still should have been removed prior to installing. I have purchased tires several times over the years and have never had labels left on tires or the tires not being dressed down. More

By far the best dealership I’ve ever worked with the whole process was fast and smooth from the moment I got there even tho it was a extremely early they where very kind and welcoming to there home (dea whole process was fast and smooth from the moment I got there even tho it was a extremely early they where very kind and welcoming to there home (dealership) they even blessed me and my friends by paying for our Uber too the mall and our food so we wouldn’t sit in the dealership for hours while working in my car 💙🙏🏾 I will definitely be back again for more work to my car 10 out of 10 experience the wjol Process was fast huge thank you to Kim Ryan and Kyler More