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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,288 Reviews
Call Service Center (770) 410-1111

4,288 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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February 05, 2024

Quick friendly and efficient, and fair price. Will use them again as we have before More

by mark.h.constantine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Mark, thank you for your kind words! We're thrilled to know that our quick, friendly, and efficient service, along with our fair pricing, has left a positive impression. We look forward to serving you again in the future, just as we have in the past.

February 04, 2024

Excellent service as usual. My concerns were handled properly and professionally. I’ve enjoyed the relationship with Palmer Dodge. More

by REARLROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey, Service Department
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Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Rearl, thank you for your kind words and for being a valued customer. We're thrilled to hear that you had an excellent experience with our service. We appreciate your continued support and look forward to serving you again in the future.

February 04, 2024

Sara is always so nice and helpful. she goes above and beyond to make it a great experience. More

by TERRI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
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Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Terri, thank you for your kind words about Sara! We're glad to hear that she consistently provides excellent service and goes the extra mile. We appreciate your feedback and hope to continue providing you with great experiences.

February 03, 2024

took care of my problem quickly with prompt contact. Luis is an asset to the company. More

by mikewylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Mike, thank you for your kind words! We're glad Luis was able to assist you promptly and efficiently. We appreciate your feedback and look forward to serving you again in the future.

February 03, 2024

Always great service! No waiting and great communication on status of repairs. Timely completion every time. More

by leech_carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Carol, thank you for your kind words! We pride ourselves on providing excellent service and clear communication throughout the repair process. We appreciate your feedback!

February 03, 2024

They make you feel welcome and are always prompt on service. Very friendly folks. 100 More

by LISARILEYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Lisa, thank you so much for your kind words! We're thrilled to hear that you feel welcome and receive prompt service from our team. We strive to create a friendly environment for our customers like you.

February 02, 2024

Friendly, efficient service! Will return for future needs five out of five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! Only suggestion is to provide a courtesy cleaning of vehicle. More

by qgayles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentina
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Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there! Thank you so much for your kind words and for choosing our service. We're thrilled to hear that you had a great experience with us. We appreciate your suggestion about a courtesy cleaning and will definitely take it into consideration. Looking forward to serving you again in the future!

February 02, 2024

The service representatives were very courteous and were able to service my vehicle quickly and efficiently. More

by Paul Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Morales
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Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Paul, thank you for your kind words! We're thrilled to hear that our service representatives provided you with excellent customer service and efficiently serviced your vehicle.

February 02, 2024

It took 8 days for Palmers to replace an oil pan. When I got home with my vehicle I noticed fresh oil stains on my driveway. The leak was worse than when I had taken it in. More

by stachlerkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hiram
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Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hello, thank you for sharing your feedback with us. We apologize for the delay in getting your oil pan replaced and the inconvenience it caused you. We take your concerns seriously and will work towards bettering our services. Sincerely, David Keller, Service Manager, service@palmerdcj.com

February 01, 2024

Sarah was amazing. They were all so kind and helpful. Wished for a better offer on my car, but the service was kind all around. More

by krista.rochell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
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Feb 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Krista! Thank you so much for your kind words and for choosing our service. We're glad to hear that Sarah and our team were able to assist you with kindness and helpfulness. We appreciate your feedback hope to serve you again in the future!

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