Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,288 Reviews
Call Service Center (770) 410-1111

4,288 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

Sort by
February 01, 2024

Service department, specifically Hiram is thorough, patient and knowledgeable of my truck and delivers great customer service often. I would recommend 5 of 5 times. Thanks H!!! More

by trasheed555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram
Report | Print
Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hello, thank you so much for your kind words! We're thrilled to hear that Hiram provided you with excellent customer service. We appreciate your recommendation and look forward to serving you again in the future. Have a great day!

February 01, 2024

Was told wait times would be 3 days without even looking at the Jeep, end up being minor fix in the same day. Credit card fees being passed to me was the final straw for my business. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Bryan, we're so sorry for any delays in your service. We do our best to provide accurate wait time estimates, and we apologize for missing the mark this time. We sincerely appreciate your business, and we hope to have the opportunity to work with you again in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

February 01, 2024

The service was fast and everyone I dealt with were very friendly. Wish they offered coupons for oil changes More

by walker75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Walker, thank you for your positive review! We're glad you had a great experience with our fast service and friendly staff. We appreciate your feedback and will take your suggestion into consideration.

February 01, 2024

Palmer has absolutely earned my business for Jeep service. I used to take my Jeep elsewhere, but I'm never going back! More

by mgmradio10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that Palmer has won you over with their exceptional Jeep service. We appreciate your business and look forward to serving you in the future.

January 31, 2024

Great service every time. Looking forward to the new service area. Always polite and poffessional. Luis is awesome to work with More

by HBMURALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you've consistently had a great experience with our service. We're excited about the new service area too. We'll make sure to pass along your compliments to Luis. We appreciate your support!

January 31, 2024

Took in my truck and had it the next day and they treated me nice thank you for helping me out More

by florescarmelita58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kainen Beecher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Carmelita, we're so glad we could help you out with your truck and that you had a pleasant experience with our team. Thank you for choosing us and we hope to assist you again in the future.

January 29, 2024

Luis Torres is simply the best. Fast, efficient, great communication and follow-up. Add quality and there is no better service team in ATL. More

by francisco_arellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Report | Print
Jan 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Francisco, thank you for your kind words about Luis Torres. We're thrilled to hear that he provided fast, efficient service with great communication and follow-up. We appreciate your feedback and look forward to serving you again in the future.

January 28, 2024

Luis was great! Very helpful. Second time I have been here and asked for him specifically. More

by donnacarder11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis was great!
Report | Print
Jan 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Donna, thank you for your positive feedback! We're glad to hear that Luis provided excellent assistance during your visit. We appreciate your continued support and hope to serve you again soon.

January 26, 2024

Palmer Dodge Chrysler Jeep Ram has a fantastic service team! They are very professional! Ask for Sarah! More

by rebekahhope1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
Report | Print
Jan 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Rebekah, thank you for your kind words about our service team! We appreciate your feedback and are glad to hear that you had a positive experience!

January 26, 2024

Rich and Ryan did an awesome job. They were courteous and prompt with my repair More

by CHAD.FOSTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Kinsey
Report | Print
Jan 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Chad, thank you so much for your kind words! We're thrilled that Rich and Ryan provided you with excellent service. If you ever need any further assistance, please don't hesitate to reach out.

1
...
54
55
56
...
429