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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,287 Reviews

4,287 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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January 26, 2024

Great service. Kim took care of my truck in short time. Always a pleasure. Thank you. More

by dsurovets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words about our service and for trusting us with your truck. We're glad that Kim was able to take care of everything efficiently. We appreciate your continued support and look forward to serving you again in the future.

January 26, 2024

Great staff. Very knowledgeable and prfofessional. Did a great job on my gen 5 1500. Highly reccomend Palmer service department. More

by brendan110286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Brendan, thank you so much for your kind words! We're thrilled to hear that you had a great experience!

January 26, 2024

Every time I go there it’s always a great experience. Their service team is fantastic More

by Ablandino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah jaramillo
Jan 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you always have a great experience with our service team!

January 25, 2024

Always in and out in a timely manner when getting an oil change and tire rotation More

by trebmalj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina
Jan 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words and positive feedback about our quick service for oil changes and tire rotations. We strive to provide efficient and timely service for all of our customers. We appreciate your support and look forward to serving you again in the future!

January 25, 2024

Sara is the most helpful person to work with. She made everything very easy and followed through with promises to return calls, check on billing, etc. More

by spencer.kerdock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Jan 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Spencer, thank you for your kind words! We're glad Sara provided you with excellent service! We look forward to serving you again in the future.

January 25, 2024

The service was pretty good and the staff was friendly. My only complaint is that it takes them a while to get to your vehicle. You have to leave it there for at least 2-3 days to have something looked at More

by chris.gaston5
Recommend Dealer
Yes
Employees Worked With
Hiram
Jan 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Chris, thank you for your feedback! We appreciate your positive comments about our service and friendly staff. We apologize for any inconvenience caused by the wait time for your vehicle. We'll make sure to address this issue and improve our efficiency. Thank you for bringing it to our attention.

January 25, 2024

They did not fix the issue I went to them for after getting an assessment from a 3rd party. Spent $2,000 on a repair from Chrysler Palmer to realize the issue was exactly as-is afterwards. They promise More

by mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

Palmer jeep dodge ram is THE BEST hands down and the service center backs it up. Go see Sarah J. She understands customer service value and is knowledgeable about the products. Definitely won me over an More

by davidcoward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kainen Beecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah J
Jan 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi David, thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with Sarah. and our service center. We appreciate your loyalty and look forward to serving you again in the future!

January 24, 2024

Great and friendly service. They were able to get me in and out in a timely manner! More

by jclinton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Maran
Jan 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words and positive feedback. We're glad to hear that you had a great experience with our service and that we were able to assist you efficiently. If you have any other questions or need further assistance, feel free to reach out.

January 22, 2024

Great and friendly service. Kimberly the service team makes effort to accommodate me - all are a pleasure to deal with. Kyle from parts is extremely knowledgeable about part and More

by Marius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly from Services, Kyle from Parts
Jan 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Marius, thank you for your kind words! We're glad to hear that you had a great and friendly experience with our service team. We'll make sure to pass along your compliments to Kimberly and Kyle. If you have any more questions or need assistance, feel free to reach out.

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