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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,285 Reviews
Call Service Center (770) 410-1111

4,285 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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January 18, 2024

Poor service and follow though. This is the third time ive told you the experience was bad but noone calls. This cost you the sale of a new truck. More

by JSTRUMINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We are so sorry to hear that you've had any difficulty in reaching our team. We want to make sure you get the service you need in a timely manner. We sincerely appreciate your feedback, and we hope to connect with you soon. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 18, 2024

Great service except for the surprise on having to pay a 3% credit card fee. Please let customers know ahead of time. Thanks! More

by Mike
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Mike, thank you for your feedback! We appreciate your kind words about our service. We apologize for any inconvenience caused by the credit card fee. We'll definitely take your suggestion into consideration for future improvements. Thank you for bringing this to our attention!

January 18, 2024

Kimberly and David always go the extra mile to make their customers feel appreciated. Thanks. More

by cheftaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
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Jan 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Taylor! Thank you for your kind words. We're thrilled to hear that Kimberly and David provided exceptional service. We appreciate your support and hope to continue exceeding your expectations in the future.

January 17, 2024

Very satisfied with the work that was done, and I will continue to get repairs done on my vehicle in the future! More

by bayley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cruz
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Jan 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Bayley! We're thrilled to hear that you're satisfied with our work. We appreciate your loyalty and look forward to helping you with any future vehicle repairs.

January 16, 2024

I trust them to do great work and be honest with their recommendations. The service department is friendly and efficient. More

by ericofiara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Keyes
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Jan 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Eric, for your kind words! We pride ourselves on providing exceptional service and trustworthy recommendations. Our friendly and efficient service department appreciates your trust in us. If you need any further assistance, please don't hesitate to reach out.

January 16, 2024

Hiram is awesome. He helped me to fix the issue. timely update and quick fix. More

by Santosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Morales
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Jan 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Santosh, thank you for your kind words! We're glad Hiram was able to assist you promptly!

January 14, 2024

Did excellent job. Quick diagnosis. Provided ride home via Uber. Completed job early the next day. More

by JAMESBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi James, I'm thrilled to hear that you had a great experience with us! Our team is dedicated to providing quick and efficient service, and I'm glad we could diagnose and complete the job to your satisfaction. Thank you for choosing us!

January 14, 2024

All employees were extremely helpful and responded to my needs and questions. Address every issue that I had. More

by gallain233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willem
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Jan 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that our team provided excellent support and addressed all your needs and questions. We aim to continue delivering exceptional service. If you have any further feedback, we'd love to hear it!

January 13, 2024

Great experience. Great salesman. Great service I will buy my next jeep at this dealership More

by SHARDWICKRPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your wonderful experience with us. We're thrilled to hear that you had a great time with our salesman and received excellent service. We look forward to assisting you with your next Jeep purchase.

January 13, 2024

Rich was awesome. The transmission tech was also very fast and proficient. Rich washed my car free of charge and even offered me an Uber. My only complaint is receivin More

by bendiesel919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Jan 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Ben, thank you for your positive feedback! We're thrilled to hear that Rich and our transmission tech provided excellent service. We apologize for the inconvenience regarding the fuel level of your car upon delivery. We appreciate your understanding and will take note of your suggestion for future improvements.

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