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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,325 Reviews

4,325 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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August 02, 2023

Great customer service and very convenient to use Uber through the service desk. Much better dealer than other jeep Chrysler dealers. More

by chrislanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

The dealership staff were friendly and professional. I was offered transportation while I waited for my car to be serviced. More

by gaddy477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
July 31, 2023

I had a great experience with Palmer Dodge! Ask for Sarah in service department! She's the best! More

by rebekahhope1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
July 31, 2023

Had express service (oil, tire rotation, filters) performed as promised. Prompt and courteous service with no surprises. More

by KYLEGCASWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Three new vehicles in four years from Palmer 2020, 2021 and 2023 Grand Cherokees.zThey gotta be doing something right!! More

by SIDKELLY423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Great service and experience until the surprise credit card fee up-charge when time to check out. Left on a sour note because of that. More

by jtally1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
July 30, 2023

Great & efficient & easy. Everyone is so friendly and helpful. It’s a nice service experience. More

by DANANDSTACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

The service advisor was super helpful - above and beyond. The service was completed faster than expected. The only reason for 4 stars as opposed to 5 is the service center. It’s very small with little space More

by jennsatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
July 30, 2023

They tried to sell me services I did not need. My truck was not at the recommended mileage as stated in the owners manual. More

by jaquilino54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

The mechanic who changed my oil left greasy hand prints on the handle and steering wheel of my car. More

by maryogg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
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