Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Palmetto Ford Lincoln
Charleston, SC
968 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 968 reviews
August 31, 2019
Made things right I made a trip to palmetto Ford to purchase my 17 f150. Bill was there to assist me and made the process close to painless. There was a small hickup bu I made a trip to palmetto Ford to purchase my 17 f150. Bill was there to assist me and made the process close to painless. There was a small hickup but he stuck by my side through out the whole thing and made things right. I was very pleased with the service, personalization and time, bill spent with me. Would reccomend him to others. More
by Willis
Employees Worked With
Bill Hunt
July 24, 2019
Satisfaction This dealership truly impressed me. All of the staff at palmetto ford are dedicated to helping you find what you want and need. You will be treated li This dealership truly impressed me. All of the staff at palmetto ford are dedicated to helping you find what you want and need. You will be treated like family, not like another customer. More
by wilbay3673
Employees Worked With
Trip Dunn
July 22, 2019
Seat belt trouble Spent all day taking my car to car shops to try to fix my seat belt latch. (Obviously not safe to drive with no seatbelt!) Finally spoke to Jim on the Spent all day taking my car to car shops to try to fix my seat belt latch. (Obviously not safe to drive with no seatbelt!) Finally spoke to Jim on the phone at Palmetto Ford and he told me he was the guy that was going to help me. Boy was he right! After 3 car shops and 2 parts places, Jim had my latch fixed in less than 5 minutes! I purchased my first car here 4 years ago and I’m definitely a Palmetto Ford customer for life! Thanks Jim!! More
by Meganmg129
Employees Worked With
Jim Moody
July 15, 2019
Nice surprise! We always hear about the not so good experience we can have when getting a service or product purchase but there are those exceptions that should be a We always hear about the not so good experience we can have when getting a service or product purchase but there are those exceptions that should be acknowledged. During a recent service with Palmetto Ford of Charleston which was repaired to our satisfaction I made mention of a minor hit and run in a parking lot to our rear bumper and what I was going to do myself to repair the scratches. Fortunately I was talking with Jim Moody, Service Lane Manager, who not only told me that what I was going to do was not correct but he provided me with the matching paint color sample and the instructions to repair it correctly. Thanks Jim for preventing a bigger problem than I already had and the methods to correct it. This was a step above and beyond and it is appreciated. More
by George
Employees Worked With
Jim Moody
July 02, 2019
Excellent Service Bill Hunt, not only provided excellent service, but made the purchasing process of buying my 2013 Ford F-150 a painless process!! I would recommend hi Bill Hunt, not only provided excellent service, but made the purchasing process of buying my 2013 Ford F-150 a painless process!! I would recommend him to anyone!! Super Professional and Honest. More
by AWells2019
Employees Worked With
Ron Austin, Andrew Samela, Bill Hunt
June 22, 2019
Lane is my go to for purchasing a vehicle I have been buying vehicles from Lane Arnold since 1992. I have purchased several different makes and models. I have always been satisfied and treated I have been buying vehicles from Lane Arnold since 1992. I have purchased several different makes and models. I have always been satisfied and treated well. I have never had any issues with any of the vehicles. I have recommended him to many of my family members and they have all been pleased . Stephanie Thompson More
by Sam1992
Employees Worked With
Lane Arnold
June 20, 2019
Dealing with Lane has always been a pleasure. Lane A. is one of the most ethical men I've ever known in the car business. I look forward to the next opportunity to work with him. Lane A. is one of the most ethical men I've ever known in the car business. I look forward to the next opportunity to work with him. More
by DBray
Employees Worked With
Lane Arnold
June 20, 2019
Great Service both body and repair We meet Jim at Palmetto Ford after an rear end accident to our Lincoln Navigator he handled everything including insurance prep very professionally. We meet Jim at Palmetto Ford after an rear end accident to our Lincoln Navigator he handled everything including insurance prep very professionally. For aprox 1 and 1/2 years now Jim has handled servicing on all 3 of our Ford vehicles, Jim has made us extremely comfortable with Body work, mechanical repairs and customer service. We will recommend Jim and Palmetto Ford now and in the future for all vehicle needs. THANKS JIM More
by donb
Employees Worked With
Jim Moody
June 18, 2019
Lane Arnold was great! I wanted a hybrid car and he found me He was quick and respectful of what I wanted and he's always given us the best possible deal that he could. If I need a vehicle I will be sure to cont He was quick and respectful of what I wanted and he's always given us the best possible deal that he could. If I need a vehicle I will be sure to contact him! I will recommend my friends and family More
by Nancy1
Employees Worked With
Kenny , Lane Arnold
June 17, 2019
Outstanding Service I have know Lane for many years, and have purchased all of my Lincoln’s here. Lane has always gone out of his way to help me with any issues, and I r I have know Lane for many years, and have purchased all of my Lincoln’s here. Lane has always gone out of his way to help me with any issues, and I really appreciate that. More
by Sharon
Employees Worked With
Lane Arnold
