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Palmetto Ford Lincoln
Charleston, SC
967 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 967 reviews
April 23, 2019
Sells recalls to customers I have nothing worth stating besides FORD SUCKS. The professionalism was terrible and the simple fact that they will sell recalls to you is A MAJOR PR I have nothing worth stating besides FORD SUCKS. The professionalism was terrible and the simple fact that they will sell recalls to you is A MAJOR PROBLEM, they don't even inform you that they are recalls. More
by James2140
Employees Worked With
Trip Dunn, Allan Glass, Vince Hicks
April 18, 2019
Trip Dunn’s the man If you’re looking to purchase a new vehicle this place is the way to go, made buying a new car easy and enjoyable. Maybe that was just Trip 10/10 If you’re looking to purchase a new vehicle this place is the way to go, made buying a new car easy and enjoyable. Maybe that was just Trip 10/10 More
by ChristianYota
Employees Worked With
Trip Dunn
April 18, 2019
Service with Ford fusion Great service. Found the problem and took care of it for a fair price. Our car is almost 10 years old with over 130000 miles and we still are able to Great service. Found the problem and took care of it for a fair price. Our car is almost 10 years old with over 130000 miles and we still are able to keep it due to the great service at Palmetto Ford. Thank you More
by Pat
Employees Worked With
Don Beckett
April 17, 2019
Above & Beyond I inadvertently took my Charleston County issued Ford Fusion in for a recall to Palmetto Ford (I had an appointment with another Ford dealer). Even th I inadvertently took my Charleston County issued Ford Fusion in for a recall to Palmetto Ford (I had an appointment with another Ford dealer). Even though I did not have a scheduled appointment Bob Pace accommodated me and completed the necessary repair while I waited. Thank you Bob, the service tech #127 who completed the repair and the person who gave me a courtesy car wash. More
by artdeg
March 30, 2019
Escape Body Work Palmetto got my daughter’s Escape repaired when they said they would and actually had it ready for us ahead of schedule. The Body Shop was timely and Palmetto got my daughter’s Escape repaired when they said they would and actually had it ready for us ahead of schedule. The Body Shop was timely and professional and I would not hesitate to use them again or to recommend them. More
by EscapedfromIL
Employees Worked With
Jim Moody
March 26, 2019
BCB16 "Completely Satisfied Customer" I am 100% satisfied with the Customer courtesy and recommended service repair by Jim Throne for my 2016 Ford Edge. I really appreciated his genuine co I am 100% satisfied with the Customer courtesy and recommended service repair by Jim Throne for my 2016 Ford Edge. I really appreciated his genuine concern and sincerity. Thank you More
by BCB16
March 21, 2019
Excellent Service experience have a 2015 Ford F150 king cab. rear glass window sealant had come undone. Body shop was fast and professional. I was in and out much faster than have a 2015 Ford F150 king cab. rear glass window sealant had come undone. Body shop was fast and professional. I was in and out much faster than any other place offered in town. Thank you Jim Moody More
by JWK jr
Employees Worked With
Jim Moody
March 11, 2019
Body Shop at Palmetto Ford is AWESOME Jim Thorne and the team at the Body Shop at Palmetto Ford are absolutely incredible. Jim turned an unfortunate situation into a great one and all my r Jim Thorne and the team at the Body Shop at Palmetto Ford are absolutely incredible. Jim turned an unfortunate situation into a great one and all my repairs were done in a timely manner. He helped me deal with the other party's insurance and kept me up to date! More
by KHT1113
Employees Worked With
March 11, 2019
F150 Repair Excellent job repairing my sons F150. All repairs were fully explained before repairing the truck. Give John Mount a raise ! Truck is back up and ru Excellent job repairing my sons F150. All repairs were fully explained before repairing the truck. Give John Mount a raise ! Truck is back up and running great. More
by summerfamily
Employees Worked With
John Mount
February 22, 2019
Body shop service was amazing! They did my entire repair this afternoon when i had simply stopped in to make the appointment I knew I would need. Fast, conscientious, and all wit They did my entire repair this afternoon when i had simply stopped in to make the appointment I knew I would need. Fast, conscientious, and all with very cheerful service. Jim Moody knows his stuff and delivers. Thank you. More
by skiprunge
Employees Worked With
Jim Moody
