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Palmetto Ford Lincoln

Charleston, SC

3.8
966 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 966 reviews

May 12, 2018

Spot on Service! Excellent customer service in the service department. Kept me informed about the amount of work required and the progress being made through out the d More

by JBRISHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cressey
May 16, 2018 -

Palmetto Ford Lincoln responded

Wow, thank you for the positive feedback! We are truly grateful that you took the time to let us know how we are doing. It's so great to hear that you enjoyed your visit to the service department. If there is anything else we can do for you, please let us know! Thanks again!

May 12, 2018

Review Great place and service for my Mercury Sable. They always have the parts available and get the car out quickly. The Service time are good. More

by akezer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kalinowski
May 16, 2018 -

Palmetto Ford Lincoln responded

This is great to hear! Thank you for the excellent rating and review. We appreciate your business and hope to see you again in the future!

May 12, 2018

Professional I went to get my car serviced. Nothing but great communication and excellent customer service from Greg Engert. He even emailed me a detailed listing More

by SIMONEAMOS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Palmetto Ford Lincoln responded

Thank you for taking the time to provide us with feedback. We are completely thrilled to hear that you had such a great experience. Greg is truly an asset to our team and will appreciate the kind words. If there is anything else we can do for you in the future, feel free to let us know!

May 11, 2018

Amazing Customer Service I called this dealership prior to having my husband bring my car. When I called I spoke with Mr Jim M telling him that I was panicking because a pie More

by Mrs Shine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moody
May 16, 2018 -

Palmetto Ford Lincoln responded

It's good to know that Jim took care of you so quickly! That level of customer service is what we pride ourselves on. Thank you for your kind words and your great review, and we look forward to seeing you again!

May 11, 2018

Honest As soon as i showed up at the dealership and got out of the car we were greeted and taken straight to the cars we wanted. The dealer warned us about c More

by jtgallego1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
May 16, 2018 -

Palmetto Ford Lincoln responded

We're glad to hear that you were treated with the transparency you deserve. We're not in the business of deceiving you, so it's good to know that you felt comfortable and in-the-know from start to finish. Thank you for your great review, and enjoy your new car!

May 11, 2018

Positive battery cable and odometer computer Quick response to my problems John Mount stayed in contact regarding the progress. Having one on one Service Assistant/Customer. I am very pleased More

by BAUERFOUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
May 16, 2018 -

Palmetto Ford Lincoln responded

We're glad to hear that John and the team took good care of you and your vehicle! It's good to know that you were back on the road quickly as well. Thank you for your excellent review, and we look forward to seeing you again!

May 11, 2018

Recent service experience. Ford's Service Advisor, Andrew, was polite, efficient and professional. He scheduled me to arrive early morning so he could work me into an earlier ti More

by SNGARF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Friendly driver whose name I regretfully can't recall., Andrew Munzenmaier
May 16, 2018 -

Palmetto Ford Lincoln responded

That's what we like to hear! It's great that Andrew accommodated you and made sure you everything worked within your schedule. Thank you for your excellent review, and we look forward to working with you again!

May 11, 2018

Routine service calls keep car running properly Easy to get appointment and they were ready when I arrived. The estimated completion time was accurate, as was the price estimate. Pickup & delivery w More

by WMOODY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Beckett
May 16, 2018 -

Palmetto Ford Lincoln responded

It's great to hear that our team made everything convenient for you! Thank you for your excellent review, we appreciate it.

May 10, 2018

Great all around Veterans are the way to go my sales rep was an awesome navy vet. Jeremy was very helpful and most of all honest and that goes a long way with me. More

by texasags2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018

Tire repair Andrew was efficient, clear, friendly and responsible getting my car back quickly after repairs. I would certainly recommend Palmetto Ford service t More

by SDOLVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Munzenmaier
May 11, 2018 -

Palmetto Ford Lincoln responded

Thank you for the kind words about Andrew and the excellent rating! We truly appreciate you taking the time to share your experience with us. If there is anything else we can do for you, don't hesitate to let us know!

May 14, 2018 -

Palmetto Ford Lincoln responded

Thank you for your review! We are so happy to hear Andrew was able to offer you great service! Thanks for choosing us!

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