
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Spot on Service! Excellent customer service in the service department. Kept me informed about the amount of work required and the progress being made through out the d Excellent customer service in the service department. Kept me informed about the amount of work required and the progress being made through out the day. Can’t say enough about their courteous staff! More
Review Great place and service for my Mercury Sable. They always have the parts available and get the car out quickly. The Service time are good. Great place and service for my Mercury Sable. They always have the parts available and get the car out quickly. The Service time are good. More
Professional I went to get my car serviced. Nothing but great communication and excellent customer service from Greg Engert. He even emailed me a detailed listing I went to get my car serviced. Nothing but great communication and excellent customer service from Greg Engert. He even emailed me a detailed listing of the service done. More
Amazing Customer Service I called this dealership prior to having my husband bring my car. When I called I spoke with Mr Jim M telling him that I was panicking because a pie I called this dealership prior to having my husband bring my car. When I called I spoke with Mr Jim M telling him that I was panicking because a piece had fell off my car. He told me to come in right away to have it fixed. My husband took my car there and brought it back to me fixed, wash and vacuumed out all for FREE! I was blown away with the service not only because of the blessing but also because of the sense of urgency Mr Jim M showed. I could not thank the staff enough. THANK YOU AGAIN...you have made a customer for life! More
Honest As soon as i showed up at the dealership and got out of the car we were greeted and taken straight to the cars we wanted. The dealer warned us about c As soon as i showed up at the dealership and got out of the car we were greeted and taken straight to the cars we wanted. The dealer warned us about cars with certain problems, and at the end of the day, I drove off the lot with a great car More
Positive battery cable and odometer computer Quick response to my problems John Mount stayed in contact regarding the progress. Having one on one Service Assistant/Customer. I am very pleased Quick response to my problems John Mount stayed in contact regarding the progress. Having one on one Service Assistant/Customer. I am very pleased with the service I received and will now come to Palmetto Ford for all my service needs. More
Recent service experience. Ford's Service Advisor, Andrew, was polite, efficient and professional. He scheduled me to arrive early morning so he could work me into an earlier ti Ford's Service Advisor, Andrew, was polite, efficient and professional. He scheduled me to arrive early morning so he could work me into an earlier time slot. He met me on arrival, arranged driver to take me home, had the required work completed in a timely manner with no additional problems or expenses. I plan to remain a loyal Ford customer. More
Routine service calls keep car running properly Easy to get appointment and they were ready when I arrived. The estimated completion time was accurate, as was the price estimate. Pickup & delivery w Easy to get appointment and they were ready when I arrived. The estimated completion time was accurate, as was the price estimate. Pickup & delivery was helpful. More
Great all around Veterans are the way to go my sales rep was an awesome navy vet. Jeremy was very helpful and most of all honest and that goes a long way with me. Veterans are the way to go my sales rep was an awesome navy vet. Jeremy was very helpful and most of all honest and that goes a long way with me. More
Tire repair Andrew was efficient, clear, friendly and responsible getting my car back quickly after repairs. I would certainly recommend Palmetto Ford service t Andrew was efficient, clear, friendly and responsible getting my car back quickly after repairs. I would certainly recommend Palmetto Ford service to any Ford owner. More