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Palmetto Ford Lincoln
Charleston, SC
968 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 968 reviews
May 03, 2018
Overall Great Experience Jeremy did an awesome job making me feel comfortable and wasn’t overselling or pushing anything that would be to much. He understood what I wanted and Jeremy did an awesome job making me feel comfortable and wasn’t overselling or pushing anything that would be to much. He understood what I wanted and gave me options in my price range. I told him I wasn’t going to buy a truck that day, but he proved me wrong! More
by mayss
Verified CustomerEmployees Worked With
May 03, 2018
2 1/2 hour oil change? Service is very good except it took 2 1/2 hours to complete an oil change. I suspect that this intentional to discourage my visits for free oil change Service is very good except it took 2 1/2 hours to complete an oil change. I suspect that this intentional to discourage my visits for free oil changes for life program that was available with the purchase of my new car in 2003. This service used to involve a 30 minute visit including a free car wash. More
by MAREBROOK2004
May 02, 2018
Oil change Bill was great and very accommodating. Last visit, however, my car acted up and I pulled over to check it out. Mechanic left the top off. Good thing i Bill was great and very accommodating. Last visit, however, my car acted up and I pulled over to check it out. Mechanic left the top off. Good thing it was wedged in the corner and didn't fly off while I was driving. This time I had no issues, but mechanics could use more attention to detail. More
by MCDKAYLEE
Employees Worked With
May 02, 2018
Great staff, amazing experience I had a great experience purchasing my dream truck , My salesman Dave was amazing and showed me exactly what I was looking for. Thank you I had a great experience purchasing my dream truck , My salesman Dave was amazing and showed me exactly what I was looking for. Thank you More
by QDOG23
Employees Worked With
Ron Austin, Tom Gigliotti, Dave Cottrill
May 02, 2018
Routine Maintenance On time. Clean waiting area with access to rest room. Courteous staff. Clear explanation of work to be done and accurate estimate of cost. Car was On time. Clean waiting area with access to rest room. Courteous staff. Clear explanation of work to be done and accurate estimate of cost. Car was washed More
by CMCARVER
Employees Worked With
May 02, 2018
Clean Car Came in for oil change, reasonable price and Car cleaned inside and out without asking. Shuttle driver was excellent as well. Easy, seamless experie Came in for oil change, reasonable price and Car cleaned inside and out without asking. Shuttle driver was excellent as well. Easy, seamless experience, would definitely return More
by FHUMBLES
May 02, 2018
Friendly and efficient Good communication and excellent service . John Mount was very good on keeping me posted on the service and when he expected the work to be finished. Good communication and excellent service . John Mount was very good on keeping me posted on the service and when he expected the work to be finished. More
by jpmike
Employees Worked With
John Mount
May 02, 2018
Oil change Quick and easy oil change. Employee was friendly and had me out in under an hour. He explained everything to me afterwards and escorted me to check ou Quick and easy oil change. Employee was friendly and had me out in under an hour. He explained everything to me afterwards and escorted me to check out. More
by JENNMOORE1083
Employees Worked With
Mike Cressey
May 02, 2018
Great service! My Fusion was brought in for an oil chance and tire rotation. Service was done promptly and I was on my way after waiting in the waiting area. Every My Fusion was brought in for an oil chance and tire rotation. Service was done promptly and I was on my way after waiting in the waiting area. Everyone was very helpful. More
by EAGLESWIN50
Employees Worked With
Don Beckett
May 02, 2018
Tim is the best! This the 3rd vehicle I have purchased from Tim. Every time he has gone above and beyond to get me the best possible deal. He is honest and and has ear This the 3rd vehicle I have purchased from Tim. Every time he has gone above and beyond to get me the best possible deal. He is honest and and has earned a customer for life in my family. I highly recommend contacting Tim Sundstrom! More
by Ian
