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Palmetto Ford Lincoln
Charleston, SC
973 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 973 reviews
May 04, 2018
Top Shelf Vehicle Service Arrived for vehicle service and was immediately greeted & the vehicle had floor and steering wheel protectors set up. Tony Hinson great, work done in Arrived for vehicle service and was immediately greeted & the vehicle had floor and steering wheel protectors set up. Tony Hinson great, work done in reasonable amount of time. Even got car washed and vacuumed..Now that's Top Shelf Service👍🏻 More
by Michele Wein
Verified CustomerEmployees Worked With
Tony Hinson
May 03, 2018
Overall Great Experience Jeremy did an awesome job making me feel comfortable and wasn’t overselling or pushing anything that would be to much. He understood what I wanted and Jeremy did an awesome job making me feel comfortable and wasn’t overselling or pushing anything that would be to much. He understood what I wanted and gave me options in my price range. I told him I wasn’t going to buy a truck that day, but he proved me wrong! More
by mayss
Employees Worked With
May 03, 2018
2 1/2 hour oil change? Service is very good except it took 2 1/2 hours to complete an oil change. I suspect that this intentional to discourage my visits for free oil change Service is very good except it took 2 1/2 hours to complete an oil change. I suspect that this intentional to discourage my visits for free oil changes for life program that was available with the purchase of my new car in 2003. This service used to involve a 30 minute visit including a free car wash. More
by MAREBROOK2004
May 03, 2018
Fabulous and Fun Jeremy was a pleasure to shop with. After taking the time to learn about who I was and what I was all about he found the perfect car for me. Bright, H Jeremy was a pleasure to shop with. After taking the time to learn about who I was and what I was all about he found the perfect car for me. Bright, Happy and Full of Life. Fusion - Sport Model. More
by mariagleheny
Employees Worked With
May 03, 2018
Great service provided in very little time My Service Representative was exceptional. The SUV was returned to me washed & ready to drive home. I felt good about the visit to Palmetto Ford & the My Service Representative was exceptional. The SUV was returned to me washed & ready to drive home. I felt good about the visit to Palmetto Ford & the invoice was explained in detail. More
by JFINAFRO
Employees Worked With
Mike Cressey
May 03, 2018
I came in for service and Mike really did a awesome job. Great job. Thank you for the Lincoln loaner. The waiting area was very nice, bathrooms where very clean. Great experience keep up the great work. I wi Great job. Thank you for the Lincoln loaner. The waiting area was very nice, bathrooms where very clean. Great experience keep up the great work. I will tell all my friends and family about the dealership. More
by kelvinruffin1
Employees Worked With
Toney Hinson is a great attribute to the dealership , Mike Cressey
May 03, 2018
F250 purchase The staff was extremely helpful and patient working through the entire process and made sure I got the exact vehicle I was looking for. I would recomm The staff was extremely helpful and patient working through the entire process and made sure I got the exact vehicle I was looking for. I would recommend anyone to visit palmetto Ford that is looking for a new vehicle. More
by dunsworth35
Employees Worked With
Ron Austin, Trip Dunn
May 02, 2018
Friendly and efficient Good communication and excellent service . John Mount was very good on keeping me posted on the service and when he expected the work to be finished. Good communication and excellent service . John Mount was very good on keeping me posted on the service and when he expected the work to be finished. More
by jpmike
Employees Worked With
John Mount
May 02, 2018
Oil change Quick and easy oil change. Employee was friendly and had me out in under an hour. He explained everything to me afterwards and escorted me to check ou Quick and easy oil change. Employee was friendly and had me out in under an hour. He explained everything to me afterwards and escorted me to check out. More
by JENNMOORE1083
Employees Worked With
Mike Cressey
May 02, 2018
Great service! My Fusion was brought in for an oil chance and tire rotation. Service was done promptly and I was on my way after waiting in the waiting area. Every My Fusion was brought in for an oil chance and tire rotation. Service was done promptly and I was on my way after waiting in the waiting area. Everyone was very helpful. More
by EAGLESWIN50
Employees Worked With
Don Beckett
