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Palmetto Ford Lincoln
Charleston, SC
989 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 989 reviews
April 26, 2018
Excellent Service! Unexpectedly had a 'part' from under my car half drop off - I called and spoke to Jim Moody in body shop and he coached me on how to secure it and sai Unexpectedly had a 'part' from under my car half drop off - I called and spoke to Jim Moody in body shop and he coached me on how to secure it and said as soon as I could get in they'd fix it! Quick, easy and inexpensive. Much appreciated! More
by Forddealerrater
Employees Worked With
Jim Moody
April 26, 2018
Unbelievable Customer Service I was involved in a car accident for the first time and had no idea what to do. Jim Thorne in the Collision Center personally explained the entire pro I was involved in a car accident for the first time and had no idea what to do. Jim Thorne in the Collision Center personally explained the entire process to me through multiple phone conversations and emails. He helped me sort out what to do about insurance, the steps I needed to take in order to have insurance cover my costs and was so friendly and helpful that it turned a stressful and difficult situation into one easily managed. I take my car to Palmetto Ford Lincoln often and have never had a negative experience. The entire staff, that I've worked with, are helpful and knowledgeable. My car is always serviced in a reasonable amount of time and returned to me with excellent care. A follow-up call to check-in is another great point of customer service. I highly recommend Palmetto Ford Lincoln. More
by E. Bills
Verified CustomerApril 25, 2018
Day before move My tailgate broke the day before a move. John and his team got it fixed in time! Their ability to work with me help reduce the stress level on the who My tailgate broke the day before a move. John and his team got it fixed in time! Their ability to work with me help reduce the stress level on the whole family. Only negative I have for the service department is the cleanliness of their waiting room and upkeep of the snack bar and restrooms, which were broken- empty- or disgusting. More
by TSALLENGER
Employees Worked With
John Mount
April 25, 2018
Great service My service advisor, Don Beckett was extremely professional and attentive to the service of my vehicle. I waited and the reception area was comfortable My service advisor, Don Beckett was extremely professional and attentive to the service of my vehicle. I waited and the reception area was comfortable. I will most definitely use Palmetto Ford again. More
by TEDFOROURKE
Employees Worked With
Don Beckett
April 25, 2018
Working with Ford Jeremy was very knowledgeable of the vehicles and he made the whole process a breeze. Very good attitude and you guys are lucky to have him on your sa Jeremy was very knowledgeable of the vehicles and he made the whole process a breeze. Very good attitude and you guys are lucky to have him on your sales floor. More
by timothymase20
Employees Worked With
April 25, 2018
great they have great service and are good at their job. they have always done what they said they would do which makes it great to take my vehicles too they have great service and are good at their job. they have always done what they said they would do which makes it great to take my vehicles too More
by ELECRUSSELL
Employees Worked With
April 25, 2018
10000 mile service The service was easily scheduled on line. They were ready for me at the appointed time and the service was completed in a timely manner The service was easily scheduled on line. They were ready for me at the appointed time and the service was completed in a timely manner More
by jturner6566
Employees Worked With
April 24, 2018
Need a truck So I was shopping for truck ideas, met by Troy. He got someone to help determine the truck for my trailering. Brought a couple of models by and went So I was shopping for truck ideas, met by Troy. He got someone to help determine the truck for my trailering. Brought a couple of models by and went from there. Ended up with F150, 2018 Happy with the choice.. More
by markbrown29681
April 24, 2018
Great Experience I came into Palmetto Ford looking for a new truck capable of hauling a tiny home. Troy and the entire team at palmetto ford stayed passed closing bus I came into Palmetto Ford looking for a new truck capable of hauling a tiny home. Troy and the entire team at palmetto ford stayed passed closing business hours and met my need. My experience was positive and I would recommend Palmetto Ford to whom ever is in the market for a new or used vehicle. Thanks again to the entire Palmetto Ford Team. More
by D_FRT!
April 24, 2018
Great people to do business with. Great buying experience. Great car. Great dealership I would recommend the salesman and everyone that helped me to buy this car, so much, that I woul Great buying experience. Great car. Great dealership I would recommend the salesman and everyone that helped me to buy this car, so much, that I would recommend them to anyone that’s looking for a friendly place to shop for a used or new car. More
by donald7561
