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Palmetto Ford Lincoln

Charleston, SC

3.9
968 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 968 reviews

April 04, 2018

Good service Service was for a recall. It was prompt and completed in a short time. Service advisor was friendly and knowledgeable. I will consider future service More

by PEGONUT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Pace
Apr 06, 2018 -

Palmetto Ford Lincoln responded

It's great to hear that your service didn't take too long! Thank you for the great review, and we look forward to working with you again.

April 04, 2018

Service to my 2014 Ford Escape Everything went well ! The people I dealt were very helpful & made my experience very pleasant from the Service Advisor to the to the Driver who took More

by FRICHARDS499@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pace
Apr 06, 2018 -

Palmetto Ford Lincoln responded

Our team was more than happy to accommodate you! We appreciate your stellar review, and we look forward to working with you again.

April 04, 2018

Air bag system light came on. Disappointed that they wanted to charge $160 diagnostic fee. I called with a specific problem. I knew what needed repair. Waited almost 2 hours and th More

by LASSIELOCKLAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Engbert
April 02, 2018

Very attentive and efficient The service advisor was very attentive and efficient. My car was returned in great condition and clean. I would highly recommend this dealership. the More

by DABJMB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Beckett
Apr 04, 2018 -

Palmetto Ford Lincoln responded

Thank you for the kind words about our team! We truly appreciate your feedback and recommendation. Please reach out if we can be of any further assistance with your vehicle!

April 01, 2018

Excellent short time to make the repair while I waited I responded to a call from Palmetto Ford about a defective bolt in the steering wheel of our 2016 Ford Fusion. They were very helpful in coming up wi More

by Phyllis LePrince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spoke with Don Beckett
Apr 03, 2018 -

Palmetto Ford Lincoln responded

That's great to hear! Thank you for your review and feedback! We're excited to hear you had a great experience with us and hope to see you again soon!

April 01, 2018

Custom order I wanted a customized truck and got exactly what I wanted at a great price. No haggling needed and I really appreciated the no pressure sales. More

by bolusr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brasseur
Apr 03, 2018 -

Palmetto Ford Lincoln responded

We appreciate your business! Thank you for your review and feedback! We couldn't be happier to hear about your great experience and hope to see you again soon!

April 01, 2018

Backup camera I was in for service 2 weeks prior to this visit on a Friday and parts had to be ordered. The parts came in but no one called me. I had to pay over $8 More

by FRANK_FRAZIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 03, 2018 -

Palmetto Ford Lincoln responded

Thank you for your feedback! We apologize for any inconvenience with you following up with us on your parts order. We are excited to hear that you still had a good service experience with us and hope that we see you again! We appreciate your business very much!

March 31, 2018

John Mount is a top notch Service Advisor at Palmetto Ford. John Mount gave first rate service at this location. My Ford F-150 needed an oil change and a maintenance check up, and Mr. Mount was more than helpfu More

by Kyle Gasser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 03, 2018 -

Palmetto Ford Lincoln responded

Thank you for the wonderful feedback about working with John, Kyle! He is definitely an asset to our service team. We appreciate your kind words and hope to see you back again in the future!

March 31, 2018

Great Customer Service Greg was excellent getting my truck fixed and back to me in a timely manner. He kept me updated as the truck was being worked on. I will definitely go More

by COREYMROGERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Engert
Apr 03, 2018 -

Palmetto Ford Lincoln responded

Thank you for sharing, Corey! We're thrilled that you had a top-tier service experience with us. That is what we always strive for. We look forward to seeing you back here in the future!

March 31, 2018

Outstanding job I couldn’t have asked for more from the wonderful crew over at the dealership. This was the first time I ever ordered a vehicle and they made it a pa More

by andrew75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Palmetto Ford Lincoln responded

That's what we like to hear, Andrew! Thank you for taking the time to share your experience with us. Please reach out if there's anything else we can do for you!

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