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Palmetto Ford Lincoln - Service Center

Charleston, SC

3.4
277 Reviews

277 Reviews of Palmetto Ford Lincoln - Service Center

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May 25, 2025

We had an issue with our car while visiting Charleston from Raleigh and Jim Moody took great care of us. He prioritized our service and was very helpful in helping to secure a rental car. We were very g More

by randalmb23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin
May 16, 2025

Our service manager, Jim Moody, is very helpful, very responsive, and communicates effectively and ina timely manner. We are very happy to work with him. Excellent! More

by Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Jim Moody and his service team always do a great job on getting me in! More

by Jake Pastorius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Jim Moody is outstanding! He goes above and beyond to make sure that my car is taken care of. It is easy to make an appointment for an oil change. Added bonus is his friendl More

by EveBlumenstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Mr. Moody always greets me with a smile and willingness to handle my service needs. He makes sure my car gets serviced at the appointment time. I have dealt with Mr. Moody for over 20 years and two Linco More

by kjefferson76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Thorne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Had routine maintenance. Jim Moody and Ella Rossi were great. Both very friendly and super helpful. Shop was very busy, but they made me feel like the only one there. I th More

by annbenfarabee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella Rossi
April 03, 2025

Mr. Moody and his team were very professional and efficent. I went to get an oil change and was in and out in about an hour with no problem. More

by bljrlewe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

What a TERRIFIC experience at the Palmetto Ford Service Center today. Mr. Jim Moody initially helped me and then I spoke with Tanya. Both Mr. Moody and Tanya were very helpful in explaining service options More

by l lindemuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya in service
March 24, 2025

I have dealt with Palmetto Ford and Jim Moody for well over 20+ years. He gives me a pleasant greeting and a caring attitude each time I take my vehicles in to be serviced. If he says my vehicle will be More

by vette61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Jim Moody and Allen Oltmann both worked with me on the pricing of two new tires, an alignment, and Road Hazard service. Even though I couldn't produce a written quote from another tire company, they work More

by Sloan Reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Moody
4.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
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