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Palmetto Ford Lincoln - Service Center

Charleston, SC

3.0
260 Reviews

260 Reviews of Palmetto Ford Lincoln - Service Center

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April 21, 2018

Fleet recall and brake service Greg knows how to get it done. He can manage your fleet or your personal vehicle. Roger Early and his group are committed to serving your needs. Servi More

by SCOTT.MCKENDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Palmetto Ford Lincoln responded

Scott, thank you for the review, we're happy that Greg was able to help you out. We hope we can help you out again next time you need anything!

April 20, 2018

Excellent professional service! Very happy with my oil change at Palmetto Ford. Excellent experience! Car wash was a free bonus! John Mount in Service was great to get service done a More

by SURFWIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in Service, John Mount, Andrew Munzenmaier
Apr 24, 2018 -

Palmetto Ford Lincoln responded

We're glad that you're happy with your oil change, thank you for letting us know! It's good to hear that John and Andrew were great to work with. Let us know when you're ready for your next service appointment!

April 19, 2018

Attention to Detail I always get in contact with John Mount when I need to bring my truck in for service. He is always quick and attentive, and always gives me an honest More

by Citadelmale2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 23, 2018 -

Palmetto Ford Lincoln responded

Thank you for taking the time to share your positive five-star feedback with us. We're happy that John always provides you with great customer service. We truly do appreciate your continued business with us!

April 19, 2018

Professional and excellent service Professional and helpful service manager provided quality services in a reasonable time. Hospitable facilities and available transportation made the e More

by STEVEN.MAKATURA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Beckett
April 18, 2018

100K Service John Mount gave me excellent support! Was very knowledgable answering all my questions and kept me informed about the status of my car. It was gr More

by steve.bland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 20, 2018 -

Palmetto Ford Lincoln responded

That's great to hear, Steve! We're excited to hear that John was able to give a good experience with us! It is great to hear you were taken care of and kept up to date with the status of your car! We appreciate your business and hope to see you again soon!

April 18, 2018

Town Car Service John not only got me an appointment when I needed it, but got my Town Car serviced in record time as well. All work done properly and in clean fashio More

by PROUDOFPITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 20, 2018 -

Palmetto Ford Lincoln responded

That's great to hear! Thank you for your review and feedback! John is an asset to our team, and we couldn't be happier to hear he was about to help give you a great service experience! We appreciate your business and hope to see you again soon!

April 16, 2018

Service with Don Don did an outstanding job and I will always take my Ford Edge to Palmetto Ford Lincoln. Specifically Don was thorough, he communicated well and prov More

by LESESNE.PHILLIPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Beckett
Apr 17, 2018 -

Palmetto Ford Lincoln responded

Thank you for your review! We couldn't be happier to hear you had such a great time with us! We appreciate your business and can't wait to see you again soon!

April 14, 2018

Pleasant, timely and reasonable priced. Donald Beckett is businesslike and friendly. He seems to go out of his way to provide the customer with the service requested such as a specific tire More

by DALE.OSBORNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Classen, Don Beckett
Apr 16, 2018 -

Palmetto Ford Lincoln responded

Thanks for the great review, Dale! Donald does a fantastic job for our customers, and this perfectly exemplifies the kind of experience we want to provide everyone who visits us. Have a great day, and hopefully we'll see you again soon!

April 13, 2018

Great Service Brought my car in with a guess as to the cause of my issues. The service dept. confirmed the cause of the problems, and found an additional issue, tha More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cressey
Apr 16, 2018 -

Palmetto Ford Lincoln responded

Thank you for giving us 5 stars, Mike! We greatly appreciate your patience and understanding, and we are pleased that everything worked out so well in the end. If any other issues should come up in the future, stop by again and we'll take care of it!

April 13, 2018

Great service John Mount was such a pleasure to deal with. He told me my service would take 45 minutes and that's all it took. Great, efficient service. More

by JENNIFER.BUCKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 16, 2018 -

Palmetto Ford Lincoln responded

Thanks for reviewing us, Jennifer! We're proud to have earned 5 stars, and your fast and effective service appointment is the goal we aim for every day. Let us know if you need anything, and have a fantastic day!

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