Palmetto57 Volkswagen

Wonderful dealership. Honest, caring people. Martin is very easy to work with and patient when questions arise. His personality made the deal easy to negotiate. And Esserman VW had a head start from the b very easy to work with and patient when questions arise. His personality made the deal easy to negotiate. And Esserman VW had a head start from the beginning because of their great service department. Rolando, Pablo and Daisy help so much with the process of owning and maintaining a car. Thanks so much! More

Mr. Centeno was everything opposite of the typical salesman. He did not hoover over us as we shopped, did not push us into a particular vehicle or option, yet, he was there whenever we needed him. Eve salesman. He did not hoover over us as we shopped, did not push us into a particular vehicle or option, yet, he was there whenever we needed him. Even as we were negotiating a deal for our new vehicle, he did not become impatient whenever we would change our mind about something or asked questions. He was very knowledgeable about all the vehicles we looked at. This gentleman knows how to treat a person, and even if you walk away to compare (like we did), you will come right back to him. I recommend Mr. Centeno if you will be shopping at Esserman and would definitely be looking forward to working with him in the future. Our finance manager, Mrs. Fitzpatrick was also a pleasure to work with. The dealer was closed by the time we had to sign the papers and she still had two customers to go after us and she helped us with a smile and explained any questions we had. More

Had a great experience with this dealership from start to end. Everyone was very welcoming and worked with me to get the right price. The salesman was very knowledgable about the product and gave good advice end. Everyone was very welcoming and worked with me to get the right price. The salesman was very knowledgable about the product and gave good advice as to what he recommended and why. I will definitely recommend this dealership to others. More

It was a excellent experience overall. wonderful customer service. The selection of cars and colors is excellet. Mr. Centeno was calm and patient.Listen to our concerns and assured us every step will fall in service. The selection of cars and colors is excellet. Mr. Centeno was calm and patient.Listen to our concerns and assured us every step will fall intp place.Glen the manager was easy to work with to get to price we both can agree on. More

I was greeted by Derric and referred to Martin. He answered all the questions, enabled me to test drive the car and even provided me with some references concerning accessories. Derric was easy to wo answered all the questions, enabled me to test drive the car and even provided me with some references concerning accessories. Derric was easy to work with, no issues concerning negotiating the price. Even after changing the style of the car the price difference was applied to our earlier agreed upon price without being asked for it. The only not so great experience was that I had to wait a long time to see the FI person. But I was told that a "lawyer" was my predecessor and he read all the fine prints... So, to summarize an excellent buying experience. More

MR MANJENCIC AND MR MITRA RAMPERSAD WERE ABSOLUTE GENTLEMEN AND VERY PROFESIONAL. THEY WENT BEYOND THE EXPECTATIONS AND THE CUSTOMER SERVICE WAS EXCELLENT.MY HUSBAND AND I ARE VERY HAPPY AND WILL DEF GENTLEMEN AND VERY PROFESIONAL. THEY WENT BEYOND THE EXPECTATIONS AND THE CUSTOMER SERVICE WAS EXCELLENT.MY HUSBAND AND I ARE VERY HAPPY AND WILL DEFINETLY COME BACK FOR ALL OUR FUTURE CAR PURCHASES. THANK YOU TO ESSERMAN AND PARTICULARLY MITRA AND BRANI. KUDDOS TO ALL !!!!! More

The staff from the sales representative, Martin Centeno, to the general manager and financial staff were very cooperative and friendly. Overall the service was A+! Thank you for being caring and making to the general manager and financial staff were very cooperative and friendly. Overall the service was A+! Thank you for being caring and making my 2nd leasing experience a very positive and pleasant experience. Lymarie PRUDENCIO More

Esserman VW is the only place we will go to anymore for service and parts. They have excellent customer service, we know the work gets done, and we have never found them being dishonest. Pablo has been the service and parts. They have excellent customer service, we know the work gets done, and we have never found them being dishonest. Pablo has been the best service advisor. He has gone above and beyond to make sure my husband and I are satisfied. We drive from Kendall all the way up there just for oil changes! They actually want to keep their customers happy! And they have kept us happy for sure! More

I've been to rumerous dealers searching for the right car. The instant I walked in I was welcomed and ask how may they help me. Ignacio was my the sales person working with me. Very attentive to my needs car. The instant I walked in I was welcomed and ask how may they help me. Ignacio was my the sales person working with me. Very attentive to my needs and helped me look what I needed exactly. Everyone always had a smile on their face which made me feel more at ease at making this huge purchase. I would recommend my friends to this dealer any day. More