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Panama City Toyota
Panama City, FL
2,980 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,980 reviews
August 17, 2023
I went for an inspection and turned into a trade and upgrade purchase for a 2023 4 runner, Anna thank you for giving us your time and making the sale as painless as possible. upgrade purchase for a 2023 4 runner, Anna thank you for giving us your time and making the sale as painless as possible. More
by steven.tayfel
Verified CustomerEmployees Worked With
August 17, 2023
As soon as I pulled into the dealership I was greeted by Weston Burns, he broke down the details of everything I wanted to look at to a T the trucks I was looking at. After we looked at a few vehicles. We c Weston Burns, he broke down the details of everything I wanted to look at to a T the trucks I was looking at. After we looked at a few vehicles. We compare the Tacoma and the Tundra at his desk and we compared both trucks to my suitability and narrowed it down to which truck would be useful to my day to day life style. Im going to get the tundra! Needless to say when I come back to Toyota I’m asking for Weston! Very nice guy and very knowledgeable with the cars that are on this lot More
by Mattshackleton
Employees Worked With
August 17, 2023
Great experience start to finish. Exceptional customer service by friendly and courteous staff. Vehicle serviced and delivered on time. Best Toyota service department I’ve ever used. Exceptional customer service by friendly and courteous staff. Vehicle serviced and delivered on time. Best Toyota service department I’ve ever used. Kudos all around More
by CPICINVA
Employees Worked With
August 17, 2023
This is . ridiculous l don’t want to write fifteen words. Service was good but this survey sux! ridiculous l don’t want to write fifteen words. Service was good but this survey sux! More
by MARYJOCAPRA
Employees Worked With
August 17, 2023
Service Center employees showed a willingness to help me out with some nicks in the paint located on my hood. Detail personnel helped me by using some touch-up paint I brought and covered the nicks properly out with some nicks in the paint located on my hood. Detail personnel helped me by using some touch-up paint I brought and covered the nicks properly. Thank You for your good customer service! More
by jltbcocco
Employees Worked With
Corey Butler
August 17, 2023
There’s no point in making an appointment they will take 3-4 hours after the appointment time to even start a simple oil change. It’s better to just do it yourself 3-4 hours after the appointment time to even start a simple oil change. It’s better to just do it yourself More
by weireverywhere69
Employees Worked With
Other Employees :
Alex Salazar
August 17, 2023
Knowledgeable about the vehicles, answered all questions without being pushy. Made us feel comfortable, accomplished all parts of the process in a timely manner. without being pushy. Made us feel comfortable, accomplished all parts of the process in a timely manner. More
by empire.transload
Employees Worked With
August 16, 2023
Very professional and met every expectation. One of the best service experiences I have had a long time. One of the best service experiences I have had a long time. More
by Jchapman2117
August 16, 2023
The staff was very friendly and they finished my service earlier than I had expected. earlier than I had expected. More
by cmccart21
Employees Worked With
August 16, 2023
Brought the car 2 ,issue not resolved yet. low fuel indicator not working.before the sunroof leaked,issue resolved low fuel indicator not working.before the sunroof leaked,issue resolved More
by ALEXHWAN
Employees Worked With
