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Panama City Toyota
Panama City, FL
2,986 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,986 reviews
June 30, 2023
I used to take my car all the way over to the Lexus dealership for service. I will never go back. This dealership service is better, faster, more personable, cleaner, friendlier and overall better expe dealership for service. I will never go back. This dealership service is better, faster, more personable, cleaner, friendlier and overall better experience! Highly recommend!! More
by thefairtyna
Verified CustomerEmployees Worked With
Other Employees :
Tom Cash
June 30, 2023
Highly recommend! I did not have an appointment but the service folks gladly worked me in. All routine maintenance was done throughly. I did not have an appointment but the service folks gladly worked me in. All routine maintenance was done throughly. More
by Jennijr24
June 29, 2023
I was extremely pleased with this dealership. They give excellent sales and service. John Nicholson went above and beyond! I will not go anywhere else. They give excellent sales and service. John Nicholson went above and beyond! I will not go anywhere else. More
by LSTRETCH825
Employees Worked With
June 29, 2023
The service department staff at Panama City Toyota consistently demonstrate their outstanding customer service skill set. I always look forward to my next appointment. consistently demonstrate their outstanding customer service skill set. I always look forward to my next appointment. More
by buddy.beavers
June 29, 2023
Service is always good. People are always the friendliest and it is so much fun to get coffee from the coffee shop. People are always the friendliest and it is so much fun to get coffee from the coffee shop. More
by HEHANLEY
Employees Worked With
June 29, 2023
My service technician, Trey Miller, is always friendly and professional and goes out of his way to help me. and professional and goes out of his way to help me. More
by JENNIHK
Employees Worked With
June 29, 2023
Inside of center console had what looked like spilled soda, hard to notice until dusk but windshield has quite a lot of scratches, found old owners registration in a very obvious place, should have been soda, hard to notice until dusk but windshield has quite a lot of scratches, found old owners registration in a very obvious place, should have been found before I bought the vehicle. More
by Ja Crispy
Employees Worked With
Josey Nixon
June 29, 2023
They have been really prompt recently, but the last visit way understaffed. Took four hours to get my oil change and tire rotation. way understaffed. Took four hours to get my oil change and tire rotation. More
by lcr2560
Employees Worked With
June 29, 2023
From start to finish I felt connected and like what I wanted was taken into account in every way. This was the best car buying experience I have had ever. Panama City Toyota will be my go to spot for any wanted was taken into account in every way. This was the best car buying experience I have had ever. Panama City Toyota will be my go to spot for anything vehicle related for my family and will definitely recommend to all I know. Keep it up and thank you Amber. More
by JONATHAN.L.CRABTREE
