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Panama City Toyota
Panama City, FL
3,040 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,040 reviews
June 30, 2023
I was really impressed with the service at Toyota. I had a 3 o’clock appointment to have a new key programmed and the service was fast and professional. I had a 3 o’clock appointment to have a new key programmed and the service was fast and professional. More
by Tacon
Verified CustomerEmployees Worked With
Alex Salazar
June 30, 2023
Still something wrong with my car after told it was good to go and also paid almost 2k to "supposed to get it fixed to go and also paid almost 2k to "supposed to get it fixed More
by Ahmad.searcy1
Employees Worked With
June 30, 2023
I used to take my car all the way over to the Lexus dealership for service. I will never go back. This dealership service is better, faster, more personable, cleaner, friendlier and overall better expe dealership for service. I will never go back. This dealership service is better, faster, more personable, cleaner, friendlier and overall better experience! Highly recommend!! More
by thefairtyna
Employees Worked With
Other Employees :
Tom Cash
June 30, 2023
It was very fast and easy, staff were awesome didn’t have to wait long to wait long More
by Natalya housen
Employees Worked With
Other Employees :
Tom Cash, Alex Salazar
June 30, 2023
Always excellent service. Patrick Joseph and Rolland. GreT guys very informative. They kept me updated with the vehicle progress. Thank you Patrick Joseph and Rolland. GreT guys very informative. They kept me updated with the vehicle progress. Thank you More
by Fernando Rosado
June 30, 2023
Thomas was very good about letting me know about the service items, total cost, and status of the service. The dealership is sufficiently setup to support teleworking while your vehicle is being servic service items, total cost, and status of the service. The dealership is sufficiently setup to support teleworking while your vehicle is being serviced - ample workspace and fast WiFi. More
by respejo15
Employees Worked With
June 29, 2023
The service department staff at Panama City Toyota consistently demonstrate their outstanding customer service skill set. I always look forward to my next appointment. consistently demonstrate their outstanding customer service skill set. I always look forward to my next appointment. More
by buddy.beavers
June 29, 2023
I was extremely pleased with this dealership. They give excellent sales and service. John Nicholson went above and beyond! I will not go anywhere else. They give excellent sales and service. John Nicholson went above and beyond! I will not go anywhere else. More
by LSTRETCH825
Employees Worked With
June 29, 2023
Timely courteous and very efficient. Explained things clearly. Reviewed potential problems and their costs thanks Explained things clearly. Reviewed potential problems and their costs thanks More
by d0087
Employees Worked With
