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Panama City Toyota
Panama City, FL
2,976 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,976 reviews
May 27, 2023
Staff are always very friendly, and they are very efficient with getting the job done. efficient with getting the job done. More
by oconnell.john22
Verified CustomerEmployees Worked With
May 27, 2023
Very professional staff and team. Outstanding customer service and with Cafe FJ and the Heritage Collection vintage car museum, simply a great place to hang out! Outstanding customer service and with Cafe FJ and the Heritage Collection vintage car museum, simply a great place to hang out! More
by Sandgreens
Employees Worked With
Other Employees :
Alex Salazar
May 26, 2023
Everything great. No issues whatsoever. Smooth as can be like always. Keep it up guys No issues whatsoever. Smooth as can be like always. Keep it up guys More
by JOSERODRIGUEZ
Employees Worked With
Other Employees :
Tom Cash, Alex Salazar
May 26, 2023
Appeared to be over booked. Was there 2.5 hours. Way longer than in the past Was there 2.5 hours. Way longer than in the past More
by CARLAHULION0629
Employees Worked With
May 26, 2023
The people who work in the service area are friendly and very helpful and efficient. very helpful and efficient. More
by STEVEPAROS
Employees Worked With
May 26, 2023
The issue is worse with the info center than before we brought it in. It’s not fixed. brought it in. It’s not fixed. More
by MATT.STRAUTMANN
Employees Worked With
May 26, 2023
John was great, very knowledgeable. Individual in finance only employee not customer friendly during process. Individual in finance only employee not customer friendly during process. More
by wright.us
Employees Worked With
May 26, 2023
Honest. Caring about the clients. Carefully went over my bill. Asked if I had any more questions. Caring about the clients. Carefully went over my bill. Asked if I had any more questions. More
by jsghioto
Employees Worked With
May 26, 2023
Excellent customer service with no exorbitant mark up, no hassling, and no hidden agendas here. Panama City Toyota is the only dealership in the entire southeast area who is willing to sell you a new vehicle hassling, and no hidden agendas here. Panama City Toyota is the only dealership in the entire southeast area who is willing to sell you a new vehicle at or lower than MSRP! I should know because I've bought 4 difficult to get cars from them over the past 3 yrs., and will not hesitate to give them my business again. More
by HVu
