Paoli Ford

We obtained our last car and our new vehicle, an Edge, from Matthews. Both times, we worked with Tom Delaney. Tom was outstandingly professional and made sure we got the vehicle we wanted at a very fair from Matthews. Both times, we worked with Tom Delaney. Tom was outstandingly professional and made sure we got the vehicle we wanted at a very fair, competitive price. He went out of his way and spent the time to make sure that we understood all the features of our new vehicle. Tom and Matthews made certain that our needs were met and that we were more than satisfied. We have found the Service Department at Matthews to also be first rate. They are courteous, professional and get the job done right the first time at a fair price. Over the years, we have dealt with a number of dealerships(including some "high end makes"). Matthews gets our number one rating. More

My experience with Mathews Paoli Ford was excellent from beginning to end. The transaction was extra smooth & it was a pleasure having a straight forward relationship with a car dealership, which is hard to beginning to end. The transaction was extra smooth & it was a pleasure having a straight forward relationship with a car dealership, which is hard to find today. So i have to say no more, Matthews Paoli Ford is the way to go. More

I just traded my 2003 Escalade for a 2007 Ford Fusion at Matthew's Ford. I have brought many cars and my experience this time was the best. The customer service is fabulous! Rich made my car buying exper Matthew's Ford. I have brought many cars and my experience this time was the best. The customer service is fabulous! Rich made my car buying experience very pleasant. The price of my new car was great and what they gave me for my trade was very fair. I will defiantly buy from Matthew's Ford in the future and I've already told my friends about how comfortable I felt while purchasing my car. Rich NEVER made me feel like I was being pushed into a car I really didn't want. When I left , it was in my 2007 Fusion, I was very happy about my purchase WITHOUT the expected stress of buying a new car. Thank You, Jessica Burket More

I was very pleased with the friendly approach Richard had. He make me feel at ease and comfortable with the buying process and was very helpful when demonstrating features of the car to me. He was pati had. He make me feel at ease and comfortable with the buying process and was very helpful when demonstrating features of the car to me. He was patient and made sure I could access abd use the featureshe demonstrated. I may need some additional assistance and am confident he would assist me if I requested more support learning some of the electronic features. Vicky More

- Sales experience was easy. The dealer gave their discount right away, I did not have to haggle to get a good price (which turned out to be the lowest I could find). - The vehicle I wanted was hard discount right away, I did not have to haggle to get a good price (which turned out to be the lowest I could find). - The vehicle I wanted was hard to find so I had to order it. It took a long time to arrive due to some of the options I wanted being in short supply. The dealer kept me informed of the progress and kept trying to find a suitable vehicle they could trade for. I felt they did the best they could to speed the process up. - When I picked up the vehicle, the "paper work" was all ready to be explained and signed. The car cover I ordered through the service department was already in the trunk. - My sales associate, Mr Koons, spent all the time I wanted explaining the controls and features of the vehicle. Especially helpful was emphasizing that Reverse for the 6 speed manual on the new vehicle was in a different location than reverse on my older 5 speed transmission and to be careful not to inadvertently select 6th gear (forward) instead of reverse. I did not think to much of it at the time but later caught myself doing just that. I might not have done so without that emphasis. More

I had researched the options for a 7 seat SUV on the internet and decided that the Ford Expedition EL would be the car that would most fit our family needs. I visited the Ford site and built the car th internet and decided that the Ford Expedition EL would be the car that would most fit our family needs. I visited the Ford site and built the car that we wanted. I contacted Tom Delaney at Matthews Ford, whom we had purchased (2) vehicles from in the past, and he was very upbeat and helpful on the phone. He suggested I e-mail him our specs, which I did, and he would get back to me. Tom researched the vehicle, got back to me in a timely manner and gave me a price. We talked back and forth for several days via phone and he was more than willing to work with us on price and accessories. We feel completely satisfied with our experience and would recommend Tom and Matthews to anyone shopping for a car and a good conscientious salesman. Thank You for the "no nonsense" experience! We are enjoying our Expedition! More

I felt very good leaving with my new car. The service was great. They made me feel important. I had called about the car I wanted and when I walked in and said my name the car was out front within seconds. I great. They made me feel important. I had called about the car I wanted and when I walked in and said my name the car was out front within seconds. It's a good feeling. In the future, if I find a vehicle that I want on their lot, I will definitely go back to them. More

I was in a car accident and was not happy to be looking for a car. I also needed it quickly so I pretty much had in mind what I wanted. Eric helped me fine-tune what I wanted/needed, answered all of my que for a car. I also needed it quickly so I pretty much had in mind what I wanted. Eric helped me fine-tune what I wanted/needed, answered all of my questions and found me the perfect car all in a day or so. When I went in to actually purchase the car, everyone was super friendly and worked to get everything ready for me, even though I was really early. This was only the third car I've ever purchased but it the absolute best experience so far. Though I am heart broken over my old car, I'm surprised to be so happy with the new one. I attribute that to the wonderful job Eric did of getting me the perfect balance of what I need and want in a new car. THANK YOU!!!!! More

We were extremely pleased with our experience at Matthews Ford. Our salesperson Rich Lockyer was very friendly and helpful while still being down to earth and not pushy in any way. We felt like we got a gr Ford. Our salesperson Rich Lockyer was very friendly and helpful while still being down to earth and not pushy in any way. We felt like we got a great deal on our new Expedition and we credit the sales manager and the owner for working with us on the deal so that it was a success. The credit manager Cesar was also a pleasure to deal with. Overall, a great car buying experience. Dan & Beth Brennan More

From the moment we entered Matthews Paoli Ford, we were treated with courtesy and friendliness. Gus listened to our wants and questions, and made every effort to ensure that we got the vehicle we were loo treated with courtesy and friendliness. Gus listened to our wants and questions, and made every effort to ensure that we got the vehicle we were looking for. He was very efficient at showing us prospective vehicles, and during the test drive explained the different features that came with the vehicle. Once we made our selection, Gus turned us over to Cesar for the financing portion. Again- great courtesy and professionalism. While waiting for the paperwork to be prepared, Gus took us to the other facilities available at Matthews Ford and introduced us to the respective staffs. Everyone was welcoming and friendly. When the time comes to replace our other vehicle, we will be returning to Matthews. More