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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,212 Reviews
Thank you for taking the time to review Paradise Chevrolet Cadillac and the services we provide. It is our desire to make your experience with us the BEST EVER at an automobile dealership! We have had a very longstanding relationship with the community and have always excelled in the area of customer service. We are not perfect, but it continues to be our goal with each and every customer we come in contact with. We sincerely THANK YOU for your business and your feedback. Always feel free to discuss any issues, concerns or congratulations with any of our management staff. Our doors are open for you and because of you! Terry Gilmore Dealer Operator Paradise Chevrolet Cadillac 888-440-0227
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27360 Ynez Rd

Temecula, CA

92591

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Showing 5,212 reviews

February 09, 2018

Great experience. I love my new Cadillac CTS. Lou Long was fantastic and very knowledgeable and with that knowledge I was able to choose the Cadillac that best suit me More

by April Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Long
Feb 12, 2018 -

Paradise Chevrolet Cadillac responded

April, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Lou treated you with the respect you deserve. Congratulations on your CTS! If there is anything else that we can do for you please don’t hesitate to reach out. Regards, Todd Tracy – General Manager, 855-902-2299

February 09, 2018

Cruz is great I really appreciate all the support and time spent to get us our gas saver. Complementary oil changes for life was definitely a good reminder to buy More

by Totem
Recommend Dealer
Yes
Employees Worked With
Paul Whitten
Feb 13, 2018 -

Paradise Chevrolet Cadillac responded

Thank you for taking the time to write about your experience with us! At Paradise, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Paul was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Regards, Todd Tracy – General Manager, 855-902-2299

February 09, 2018

Great Dealership and employees I purchased a new XT5 last night and want to say how happy I am with my experience! Jonathan Ramirez helped us get into my new car! He stayed extra More

by Jeanine Arnaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
Feb 12, 2018 -

Paradise Chevrolet Cadillac responded

Jeanine, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Regards, Todd Tracy – General Manager, 855-902-2299

February 09, 2018

Great Experience Katelyn made my sales experience smooth and easy. She is very knowledgeable and I have to say the best sales experience I've had and I've bought many More

by Mike58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katelyn Gilmore
Feb 12, 2018 -

Paradise Chevrolet Cadillac responded

Mike, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We thank you for your business! Regards, Todd Tracy – General Manager, 855-902-2299

February 08, 2018

Fantastic Katelyn Gilmore was the best salesperson I’ve ever dealt with. Wow so great! Best service and made it fun to get my dream truck. So incredibly blessed More

by UncleT69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Gilmore
Feb 08, 2018 -

Paradise Chevrolet Cadillac responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Katelyn and Ryan, and the rest of the team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Regards, Todd Tracy – General Manager, 855-902-2299

February 08, 2018

Awesome Experience Went in on a Monday afternoon to chat with Becky Young about possibly trading in my work van for a newer model. She offered me a deal that was too goo More

by DannyD
Recommend Dealer
Yes
Employees Worked With
Becky Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Makridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Paradise Chevrolet Cadillac responded

Danny, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Regards, Todd Tracy – General Manager, 855-902-2299

February 08, 2018

Above and Beyond!!! My expirence was awesome. They made sure my son was able to purchase his first car and kept his payments lower then we had hoped! More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damione Thompson
Feb 08, 2018 -

Paradise Chevrolet Cadillac responded

It was a pleasure to read about your son's first buying experience working with Damione. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Todd Tracy – General Manager, 855-902-2299

February 07, 2018

Always pleasant! Becky has always been a pleasure to deal with! I would definitely recommend my friends and family to her and this dealership! Thank you Becky and More

by Missi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Paradise Chevrolet Cadillac responded

Hello Missi, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Becky was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, Todd Tracy – General Manager, 855-902-2299

February 07, 2018

Quick and Easy We have bought several vehicles and this was the quickest most professional experience to date. From the moment we arrived to the moment we left we w More

by Gratefulforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Whitten
Feb 07, 2018 -

Paradise Chevrolet Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else! Regards, Todd Tracy – General Manager, 855-902-2299

February 07, 2018

Excellent In Every Way 25 words is not enough space to say how outstanding my experience was with Glenn Hamann!!! Every employee went above and beyond. I'LL BE BACK! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy sales manager, Glenn Hamann
Feb 07, 2018 -

Paradise Chevrolet Cadillac responded

Rob, thank you for your loyalty to our dealership and for taking the time to write this review. Glenn’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer! Regards, Todd Tracy – General Manager, 855-902-2299

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