Paradise Chevrolet Cadillac

I don’t ever post a review let alone a negative review but I am thoroughly disappointed and frustrated in the inadequate service and unprofessionalism from Paradise Chevrolet dealership and Peter with the but I am thoroughly disappointed and frustrated in the inadequate service and unprofessionalism from Paradise Chevrolet dealership and Peter with the Service Department. We had a 7am appointment for our vehicle and were first in line of service appointments. Our Service Advisor Peter called early afternoon (only after I reached out first) advising us of the repair work outrageously priced with an option for a possible cheaper alternative. We opted for the cheaper alternative of flushing our transmission fluids which should not require the amount of time it was taking unless other customers after us are receiving customer service priority. Peter called again stating the vehicle would be ready the next day. My husband insisted we needed the vehicle the same day as vehicle was brought in for repairs to which Peter said he’d try to have the vehicle ready or provide a courtesy vehicle by the end of the day. He left a message after 4pm requesting a call back. However, when we called back he and other Service Advisors went home for the day by 5pm. Another call before he left for the day would have been the right thing to do updating us on the status of the repairs and the courtesy vehicle. But that was not done. So we are out a vehicle tomorrow on a day needed to travel to San Diego Airport. Forget that the Chevy vehicle we have is causing major issues at 100,000 miles that typically other car brands would not be experiencing until 200,000/250,000. In addition to dealing with Service staff that could care less about their customers- we are unfortunately stuck with a lemon of a vehicle not comparable to the quality of other dealerships not Chevy. Once, we get our vehicle back, we will 1) never buy a Chevy most especially from Paradise Chevrolet and 2) never deal with inconsiderate Service Staff like Peter at Paradise. I don’t recommend either Peter for service or Paradise Chevy for sales. I regret both! More

I purchased a brand new Silverado duramax in 2014, from Paradise! And the service department has been very good with the maintenance. Paradise! And the service department has been very good with the maintenance. More

Great service professional service techs and friendly staff. Clean waiting area and complementary coffee water Thank you staff. Clean waiting area and complementary coffee water Thank you More

Grear service. , Great prices and fantastic service advisors. Been coming here for 5 years for service and always been very satisfied. , Great prices and fantastic service advisors. Been coming here for 5 years for service and always been very satisfied. More

Paradise has always been great to work with. Chris was a great tech to work with. Chris was a great tech to work with. More

Service is friendly and keeps you informed of everything. The place is clean and everything is organized. The place is clean and everything is organized. More

Paradise Chevrolet had just the truck I was looking for after looking all over San Diego. After contacting Paradise Dave English replied with a personal video of the the Silverado 1500 inviting me up for after looking all over San Diego. After contacting Paradise Dave English replied with a personal video of the the Silverado 1500 inviting me up for a visit. I live in San Deigo so I was hesitant about driving up to Temecula but after speaking with Dave English and agreeing on the terms of the purchase (I had a trade in) I made the trip to Temecula from San Diego. After arriving there were no suprises and Dave English was true to his word. Dave and everyone at Paradise exceeded my expectations and I would recommend anyone looking for a new truck to first call or visit Paradise Cheverolet. More

I usually hate the experience of buying a car, but not this time. Jacob did great and really helped me get the best deal that worked for me and my family. I would highly recommend going to Jacob at Paradi this time. Jacob did great and really helped me get the best deal that worked for me and my family. I would highly recommend going to Jacob at Paradise Chevrolet and have already referred him to friends who asked about my new truck. More

Lance Orsco is the best goes above and beyond his call of duty to make sure his customers are happy duty to make sure his customers are happy More

My salesman, Luc Piechowski, was great! I was having difficulty finding the car I wanted so I went onto the Chevrolet website and Luc immediately sent me a video of a car that was a close I was having difficulty finding the car I wanted so I went onto the Chevrolet website and Luc immediately sent me a video of a car that was a close match to what I was looking for. He was very personable and a lot of fun to talk to about muscle car experiences. He made my test drive fun and the purchase as painless as possible. :-) Christian Ricks came over and talked more details and was also very friendly and professional. Then, Mallory Meyer, walked me through all the purchase details and set up my appointment for my due bill. He was also very friendly and professional. Last, but not least, George Makridis, helped me when I brought my pink slip in for my trade in the next day. I've never been so impressed with such a quality team. They were all great at listening, negotiating, and finalizing the deal. Thank you to such an impressive team!!! ....and, of course, I love my new car!!!! More