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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,210 Reviews
Thank you for taking the time to review Paradise Chevrolet Cadillac and the services we provide. It is our desire to make your experience with us the BEST EVER at an automobile dealership! We have had a very longstanding relationship with the community and have always excelled in the area of customer service. We are not perfect, but it continues to be our goal with each and every customer we come in contact with. We sincerely THANK YOU for your business and your feedback. Always feel free to discuss any issues, concerns or congratulations with any of our management staff. Our doors are open for you and because of you! Terry Gilmore Dealer Operator Paradise Chevrolet Cadillac 888-440-0227
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27360 Ynez Rd

Temecula, CA

92591

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Showing 5,210 reviews

June 23, 2014

The Best Auto Buying Experience Ever Truly a pleasant experience buying my Cadillac SRX from Hal Severns along with Dave as his Sales Manager. I had previously purchased a 2010 Corvette f More

by jamesmcmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2014 -

Paradise Chevrolet Cadillac responded

James, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Hal and Dave really strives hard to create a positive buying experience for every customer. They will be very happy to hear that he was successful in that endeavor. Congratulations on your new SRX! We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Take care! Terry Gilmore, Owner

June 22, 2014

Great Time Buying Our GMC Yukon! We were looking for a larger vehicle for our growing family when we decided to drive by Paradise Chevrolet/Cadillac in Temecula. We saw a car we were More

by nickb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2014 -

Paradise Chevrolet Cadillac responded

Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. Marlon is a great addition to our sales team and we are glad you had the opportunity to work with him. I am pleased to hear that our team has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Terry Gilmore, Owner

June 21, 2014

customer service Customer service was excellent. Employee was very helpful and professional. Also, the employee was very respectful, patient, and was able to answer al More

by sierraso4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Dominguez
Jun 23, 2014 -

Paradise Chevrolet Cadillac responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Paradise Chevrolet Cadillac. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Terry Gilmore, Owner

June 19, 2014

Thank you Larry!!! I bought a used Malibu from Paradise Chevrolet and I couldn't have asked for a better or more positive car-buying experience! My salesman, Larry Bodk More

by briana.riedel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bodkin
Jun 19, 2014 -

Paradise Chevrolet Cadillac responded

Thank you for reviewing your time spent at Paradise Chevrolet Cadillac. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Larry is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. Thanks for the recommendation. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. All the best, Terry Gilmore, Owner

June 17, 2014

The Ideal Car Shopping Experience My husband and I were in the need of another car, but due to previous car shopping experience we kept procrastinating our car search. Paradise Chevro More

by sand27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ely, Alphonzo Zavala
Jun 17, 2014 -

Paradise Chevrolet Cadillac responded

Hi and thanks for your kind words! We appreciate Alphonso, Ely and George as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. At Paradise Chevrolet Cadillac, we are determined to deliver detail-oriented, honest, and personalized customer service. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Take care! Terry Gilmore, Owner

June 16, 2014

No Pressure to get a quick sale! After a harrowing experience at another dealership, a friend of ours sent us to see Denny at Paradise. What we recieved when we arrived was no hassle More

by carrytunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny Crawford
Jun 16, 2014 -

Paradise Chevrolet Cadillac responded

We appreciate the opportunity you presented to earn your business! Denny is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We always do our best to make sure all of our customers leave with the right. We look forward to seeing you again. Terry Gilmore, Owner

June 16, 2014

Turning a Bad thing into a Good thing. I went to Paradise on Saturday and test drove a 2013 Chevy Cruz RS for my son with Jerwin, the initial Sales rep. The car was Red Tagged and we just h More

by tshepich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Denny Crawford
Jun 17, 2014 -

Paradise Chevrolet Cadillac responded

Congratulations on your new Cruz! I do apologize for the initial difficulties you experienced getting your new vehicle but I'm glad to hear that things have been smoothed over by Jerwin, Denny, Mike and Tammy. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Terry Gilmore, Owner

June 16, 2014

New Chevy Cruze Michael was helpful and committed to giving us the best service possible. They negotiated the price on our new vehicle. Would definitely come here aga More

by poop123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2014 -

Paradise Chevrolet Cadillac responded

Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. We are sincerely pleased to know that Michael's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Terry Gilmore, Owner

June 14, 2014

Marlon Goes Above And Beyond in Customer Service! This was by far the best experience I have ever had buying a car. Marlon, was amazing! He was personable, kind, knowledgeable and worked hard to make More

by 4kacee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Gilliam
Jun 16, 2014 -

Paradise Chevrolet Cadillac responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Marlon's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Terry Gilmore, Owner

June 13, 2014

2013 impala Alfonso is amazing!! He was very helpful and found me a perfect fit for my lifestyle and preferences. I am very glad I came here today :) More

by Wcarter360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonzo Zavala
Jun 16, 2014 -

Paradise Chevrolet Cadillac responded

We love hearing about customers that have a terrific experience at Paradise Chevrolet Cadillac and we are glad you are one of them! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. If you ever need anything in the future, please don't hesitate to let us know. Take care! Terry Gilmore, Owner

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