Paradise Chevrolet Cadillac

This review was, at one point, going to be scathing, angry, and damaging to Paradise Chevrolet. But like the proverbial "better man," Paradise Chevrolet admitted their error and made restitution to me d angry, and damaging to Paradise Chevrolet. But like the proverbial "better man," Paradise Chevrolet admitted their error and made restitution to me directly. Mitchell Rabins and I had a communication breakdown regarding my purchase of a 2011 Tahoe that had a unique title history. When the deal fell through, I was perturbed, but Mitchell apologized and was able to make the sting of the time (and gas) loss go away. If Paradise Chevrolet is this fair and honest with a customer who decided NOT to purchase from them, I can only imagine how they are with their paying customers. More

Efficient transaction. Gene knows the vehicles well. Straightforward without any hassles. Gene even met me earlier than his normal start time for the day. I recommend working with Gene and Paradise. Straightforward without any hassles. Gene even met me earlier than his normal start time for the day. I recommend working with Gene and Paradise. More

Gene was very helpful. I was able to complete the purchase of our used vehicle in a miraculous two hours! Thank you for your help! purchase of our used vehicle in a miraculous two hours! Thank you for your help! More

Jerwin was very personable and professional, understood immediately what we wanted in a vehicle and was not a "hard sell" salesperson. He remembered us and kept our contact information. When the right ve immediately what we wanted in a vehicle and was not a "hard sell" salesperson. He remembered us and kept our contact information. When the right vehicle came in, he called us, and we now are happy to have the best vehicle for our business needs. Thank you, Jerwin. More

I just wanted to make sure that I expressed my families gratitude and appreciation for the exemplary professionalism and customer service provided by your employees Mike Mastro, Dave Chapman and Nick Pelig gratitude and appreciation for the exemplary professionalism and customer service provided by your employees Mike Mastro, Dave Chapman and Nick Peligrino. We have had contact with assorted Service providers, Dealerships and Vendors over many years now. Never once, have we engaged in the level of Service with representatives such as Mike, Dave and Nick. Not only are they extremely knowledgeable, respectful and diligent, They are always accessible and tentative. These employees are entirely committed to customer satisfaction and willing to assist in the solving of any problems or challenges that arise during our service process. I know that consumers have many choices when choosing a service organization and Your employees are only as good as their worst representative. You will be pleased to learn that their performance will continue to ensure customer referrals. “Hat’s off” to Paradise Cadillac, Mike Mastro, Dave Chapman and Nick Peligrino. Regards, Mark More

Gentlemen, Having my Saturn serviced at Paradise Gentlemen, Having my Saturn serviced at Paradise Chevrolet Cadillac for the past two years has been one positive experience after another. Curtis Gentlemen, Having my Saturn serviced at Paradise Chevrolet Cadillac for the past two years has been one positive experience after another. Curtis Brown has always been the epitome of friendly and efficient customer service, always explaining everything that was done or needs to be done to my car in a very professional manner. He certainly keeps the customers best interest in mind in all he does. When requesting a service recently on short notice, I was totally impressed with the cheerful, friendly and professional way Lexi worked to schedule the appointment I needed. Patricia was very friendly and helpful when I expressed my appreciation for the way you treat your customers. She gave me the information I needed to make it known that Paradise Chevrolet Cadillac Service personnel, from the people who make the appointment and greet you when you arrive, to the driver that delivers the car when it's done, and everyone in between, are the best in the business - they really do it right. Thank You. Ken Regan More

To Paradise Cheverolet & Cadillac Gentleman, To To Paradise Cheverolet & Cadillac Gentleman, To state that the experience my wife Pam & I enjoyed purchasing our new, 2012 Malibu would be an un To Paradise Cheverolet & Cadillac Gentleman, To state that the experience my wife Pam & I enjoyed purchasing our new, 2012 Malibu would be an understatement. The professionalism, kindness, understanding & courtesy we received with our interaction with Rowell, your web sales manager, was extraordinary. Considering our unique financial situation being retired & having recently re-located too California, I must say to you that without his patient efforts & persistence in finding the vehicle to fit our needs, the pleasure we are having with our new car would not have been possible. Additionally, George in finance was able to provide just the correct amount of assistance to finalize the financial end of our purchase to fit within our budget. In the more than 45 years of driving & the inevitable necessity of acquiring cars, mini vans & trucks as Pam & I raised our Children, this was indeed the most rewarding & enjoyable purchasing experience we've ever had. Thanks too Rowell & George's efforts, kindness & completely professional customer service, we will be back again for any future car purchases we make. To say we would recommend Rowell & his associates at Courtesy to our Family & friends results in a resounding shout of “ABSOLUTELY"! In closing Pam & I wish to state that you & your dealership are indeed blessed to have fine Gentleman, like Rowell representing you, your company & fine products. Whatever salary you are paying Rowell, it simply cannot be enough for the level of complete, knowledgeable, friendly & professional service he provides your Customers on your behalf. Thank you Rowell! Our Best Regards, Larry & Pam Richardson More

Mr. Rodriguez was helpful in helping me to find what I was looking for in a car, but I got to tell you that Paradise gave me no break in price, not even a paper towel to go with the truck. And, his manag was looking for in a car, but I got to tell you that Paradise gave me no break in price, not even a paper towel to go with the truck. And, his manager John; what is his job? He did absolutely nothing but surfed the internet, and printed out some pages. Duh! Felipe, I'm sorry I can't give you the proper rating you deserve without giving the same to John. As Paradise will give all of you a bonus or whatever you call it for the 5 star rating. And, again you gave me NO break in price, so why should I put even more money in your pocket when you did nothing but took money out of mine? Seriously guys, you robbed me on my trade in. More

Words cannot express how much we appreciated the excellent service we received at Paradise Chevrolet. Christian Ricks, our sales specialist provided us with service that exceeded our expectations!! excellent service we received at Paradise Chevrolet. Christian Ricks, our sales specialist provided us with service that exceeded our expectations!!! We were looking for a Chevy Silverado and wanted a specific color and package that wasn't available the day we arrived but Christian was able to find the exact truck we were looking for! He had it delivered to the dealership the following day and was able to answer all of our questions with an awesome attitude! We can't say enough about how pleased we were from the beginning to the end! Everyone that we made contact with were kind, courteous and professional and we will definitely be referring friends and family to this dealership!!!! More

Christian was wonderful, his knowledge of the cars was extremely helpful. He also spent an hour when delivering my car to me and g oing over allt he features. He was very patient knowledgeable and profe extremely helpful. He also spent an hour when delivering my car to me and g oing over allt he features. He was very patient knowledgeable and professional. More