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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,210 Reviews
Thank you for taking the time to review Paradise Chevrolet Cadillac and the services we provide. It is our desire to make your experience with us the BEST EVER at an automobile dealership! We have had a very longstanding relationship with the community and have always excelled in the area of customer service. We are not perfect, but it continues to be our goal with each and every customer we come in contact with. We sincerely THANK YOU for your business and your feedback. Always feel free to discuss any issues, concerns or congratulations with any of our management staff. Our doors are open for you and because of you! Terry Gilmore Dealer Operator Paradise Chevrolet Cadillac 888-440-0227
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27360 Ynez Rd

Temecula, CA

92591

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Showing 5,210 reviews

June 17, 2019

So nice and Helpful! They always are so nice and Helpful. They made everything so seem less and fast working around my busy schedule. The service department is always amaz More

by Sillydancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Whitten, Sean Turner, Tony Carballo
Jun 25, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for leaving us this great review. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

June 16, 2019

Great Experience I guess the best part was how easy and smooth the process went. Gabe was so nice and made us feel very comfortable. I traveled an hour and half and ha More

by AmandaMc13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Barrera
Jun 25, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for this great review, Amanda! Gabe is truly an exceptional employee and we appreciate him for giving you a great experience. Enjoy your new car! Best regards, Todd Tracy – General Manager, 855-902-2299

June 15, 2019

New Traverse Our salesperson Darrin made the process so easy and pleasant. Highly recommend him and Paradise Chevrolet. Lovin my new SUV. Thank you Darrin. Also More

by Linewife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell in parts, was very kind and helpful when I went back to purchase some accessories.
Jun 25, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for taking the time to review your experience with us. I am very pleased to hear that Darrin and Christian made your purchase experience pleasant. Enjoy your new SUV! Warm regards, Todd Tracy – General Manager, 855-902-2299

June 15, 2019

Paradise Chevrolet and Caddilac My experience at this dealership was excellent. It was straight forward and fast. The sales representative was direct to the point as I was. I may hav More

by manuel.tablada1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Paradise Chevrolet Cadillac responded

Manuel, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Paradise Chevrolet Cadillac. Kind regards, Todd Tracy – General Manager, 855-902-2299

June 15, 2019

Great service We really appreciated all the information and time spent helping us. Paul definitely has patience and knows what we needed. We will be telling other More

by vivid21
Recommend Dealer
Yes
Employees Worked With
Paul Whitten
Jun 25, 2019 -

Paradise Chevrolet Cadillac responded

We appreciate you for letting others know about your experience at Paradise Chevrolet Cadillac. If you ever need anything in the future, please don't hesitate to let us know. Take care! Kind regards, Todd Tracy – General Manager, 855-902-2299

June 13, 2019

Amazing!!! Steve was very helpful while purchasing a vehicle, very knowledgeable and friendly. Did his best to get us a good offer and return our lease with mini More

by lresendi760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Burchfield
Jun 25, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for taking the time to provide this review! I'm happy to hear that Steve was so helpful with your purchase. We appreciate your business. Kind regards, Todd Tracy – General Manager, 855-902-2299

June 11, 2019

Quality of Service has depleted!! Do not expect free oil changes from Paradise anymore. Their bottom line seems to have switched from customer satisfaction to cost. No car washes eithe More

by Lookingelsewhere951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Rice
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Peralta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thad Epting, Sean Turner, Kathy Bludworth
Jun 11, 2019 -

Paradise Chevrolet Cadillac responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work towards a resolution. Mike Armstrong - Service Director - marmstrong@paradiseautos.com

June 10, 2019

Very friendly..personable...patient..knowledgeable and prof SAM, IS KNOWLEDGABLE ABOUT THE VEHICLES, and made me feel confident in my choice to purchase my vehicle.....I felt as if I was making an investment wi More

by Symack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ELY, Sam Radi
Jun 11, 2019 -

Paradise Chevrolet Cadillac responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Todd Tracy – General Manager, 855-902-2299

June 10, 2019

Very positive buying experience. Peter Williams was great. I traded my 2016 Camaro SS for a Corvette. This was the first time that I've ever traded in a car, and Peter made the exper More

by tward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Williams
Jun 11, 2019 -

Paradise Chevrolet Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Todd Tracy – General Manager, 855-902-2299

June 09, 2019

We had a pleasant experience. Our sales person (Darrin) was great. This is the second car we have bought though Darrin. Darrin has always been honest and helped us find the vehicle More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Makridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Paradise Chevrolet Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Todd Tracy – General Manager, 855-902-2299

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