Paragon Acura

She was very nice clear knows her inf, helped tremendously into making my decision I greatly appreciate her time and efforts in making sure i got what i wanted. She’s an amazing axes to Acura tremendously into making my decision I greatly appreciate her time and efforts in making sure i got what i wanted. She’s an amazing axes to Acura More

From the moment I’d called to service my old car to sitting down with Sadiya to discuss new possible car option, the treatment I’d received at this dealership was overwhelmingly great. Sadiya was pres sitting down with Sadiya to discuss new possible car option, the treatment I’d received at this dealership was overwhelmingly great. Sadiya was presentable and responded to all my questions with great information. Thank you! More

I appreciated the fact that they acknowledged my loyalty and years doing business with Paragon. and years doing business with Paragon. More

I dealt with Paulie he was very helpful in helping me find what I wanted & what I was comfortable with. He was great all the way around the board. From beginning to end. I would recommend paragon & to as find what I wanted & what I was comfortable with. He was great all the way around the board. From beginning to end. I would recommend paragon & to ask for Paulie. He made sure I had a great experience & worked with me. More

Peter and Hannah made me feel welcome and heard. They seemed to work hard to make it less work for me. They even brought the car to me. They seemed to work hard to make it less work for me. They even brought the car to me. More

Very persistent and helpful. Only complaint is everything took more time to close, but Sadia and the finance manager were very professional Only complaint is everything took more time to close, but Sadia and the finance manager were very professional More

As always paragon Acura doesn’t disappoint always delivers when needed Peter and the staff are great and easy to deal with will definitely return for future purchases delivers when needed Peter and the staff are great and easy to deal with will definitely return for future purchases More

They where on point with all of mine needs and also they came in clutch at the end of the deal came in clutch at the end of the deal More

Best customer service. Warm welcome and quick service make me feel happy. Looking forward to business again with them. Warm welcome and quick service make me feel happy. Looking forward to business again with them. More

I received an email from Acura Paragon asking me to come in for a possible vehicle trade-in. I have an Acura RDX. My response to the email was that I was interested, but I wanted an RDX A-Spec with the same in for a possible vehicle trade-in. I have an Acura RDX. My response to the email was that I was interested, but I wanted an RDX A-Spec with the same payment. His response was, "I would be happy to assist you with upgrading to a newer model while keeping the same payment. An A-Spec vehicle sounds like a great choice!" Unfortunately, this did not happen. I am a long-time Honda/Acura Paragon customer and loyal, too. I live in Westchester and travel to Queens because they have provided exceptional service in the years my husband and I have been doing business with them. After several hours of negotiating, I specifically requested the RDX A-Spec, but it was turned down. I asked for a newer model of the RDX but not A-Spec, and I was turned down. The only option given to me was a vehicle I did not ask to see or want, the Acura ZDX, where I had to pay $300 more on my monthly payment. In my original email, I clearly stated I did not want to spend a dime more than what I am paying now, and he said come in and let’s work the numbers. It was a total waste of my time, and I was misled. It felt like a bait-and-switch scam! After being a loyal customer for years, I left angry, disappointed, and betrayed. My husband and I will cut all ties with Paragon and go to Acura of Westchester instead. More