Paragon Acura

The seller he is very very nice ， thanks!He give me very The seller he is very very nice ， thanks! He give me very good price, and he is doing nice after service! For my family we got two new car form Acura The seller he is very very nice ， thanks! He give me very good price, and he is doing nice after service! For my family we got two new car form Acura More

Excellent customer service Very helpful. Friendly staff. Seamless trade in process. Sales Associate was patient and offered several options. Will definitely return for another v Very helpful. Friendly staff. Seamless trade in process. Sales Associate was patient and offered several options. Will definitely return for another vehicle. Excellent customer service. More

This is the 2nd time dealing with Thomas. Very professional and helpful. My wife and I always come back to him. Bery detailed in his work. Would recommend highly. professional and helpful. My wife and I always come back to him. Bery detailed in his work. Would recommend highly. More

Thomas is the most patient and straightforward person I have met In Acura, because his excellent professional service makes my choice to stay in Acura.Thank you！ have met In Acura, because his excellent professional service makes my choice to stay in Acura.Thank you！ More

Thomas N.g aka Nice guy, very honest and professional Thomas Ng was very helpful , and very patient. He made my buying experience very easy . I was not sitting at the dealership all day and he was able to Thomas Ng was very helpful , and very patient. He made my buying experience very easy . I was not sitting at the dealership all day and he was able to get me the car that I wanted with all the features I desired. He’s very nice, friendly and I would recommend him to anyone one that’s looking for a great buying experience. More

Thomas NG Review This is the third vehicle I have purchased from Thomas not including my brother who I referred. He is always so helpful and makes the entire process s This is the third vehicle I have purchased from Thomas not including my brother who I referred. He is always so helpful and makes the entire process so much easier. I will continue to recommend him to anyone I know who is ready for a new car. More

He is a nice guest very patient,Work more efficiently, the whole process has been smiling service, giving people a feeling of special comfort, awesome. the whole process has been smiling service, giving people a feeling of special comfort, awesome. More

Thomas was extremely helpful and great as far service. He had everything prepared for me when I arrived and the transaction was nice and smooth He had everything prepared for me when I arrived and the transaction was nice and smooth More

Excellent Leasing Experience I have been buying my Acura MDX from Paragon Acura since 2001. This was my 8th vehicle. I had never worked with Thomas but Peter Pazmino, the sales I have been buying my Acura MDX from Paragon Acura since 2001. This was my 8th vehicle. I had never worked with Thomas but Peter Pazmino, the sales manager walked me over to him. I decided to go from the 17 MDX advance to the 2020 RDX advance but I had a lot of concerns. Thomas was professional, knowledgeable and patient. He answered all my questions and offered me a very fair deal for the new vehicle. The only complaint I would have had in the past is that the day you show up to pickup your car, it usually takes hours in the dealership to get the car prepped, the insurance and plates swapped and sign the paperwork. Well this time was pleasantly different. Thomas, who was busy with other customers found the time to get it all done and get me out of the dealership in 1 hours time ! That is really big. I felt like Thomas respected my time and did all he could to give me the experience I desired. If you are looking for a new vehicle I would recommend an Acura, and if you are going to lease or purchase an Acura, I would strongly recommend you speak with Thomas Ng at Paragon Acura. More

These guys talk a big game on service but I've had only one experience and it could hardly have been worse. They wasted a full day of my time on what was either a wild goose chase or a classic bait and sw one experience and it could hardly have been worse. They wasted a full day of my time on what was either a wild goose chase or a classic bait and switch. I called them to make sure that a used car that they had advertised was still available. They told me it was. I drove an hour to get there and waited over 40 minutes to be told that the car was no longer available and would I like a different color (we were looking for a specific color). And then, I get an e-mail and a text message to make sure I had a good experience. I responded with my story and got no response. If you want good customer service, go elsewhere! More