"Excellent Customer Service"
This is my fourth lease with Paragon Acura and it has been one my best experiences. Starting with the recognition of the manager Justin Hill and Tom Ng who is extremely knowledgeable about all Acura cars as well as his clients. It took a 5 minute phone call, an email and less than an hour in the dealership to drive away with my new MDX, which I love!! I would highly recommend Tom at Paragon Acura! Thank you for making this so easy!
"Professional from start to finish. No nonsense!"
- David S
Great team at Paragon made our experience easy and pleasant. No harsh negotiating required--great pricing and selection from the start. We got what we wanted on time and without hassles or mistakes with the great pricing, even compared to web sites. Hard to beat this place--they have their act together! Thomas is a knowledgeable, quick and thorough professional who does his job at a very high level of competence! Hard to find people this good these days--just have to say that. Great management team (Justin was terrific) at this dealership too. And...we love the car!
"Want to get ripped off? go to paragon acura"
This is the second vehicle I purchase from this dealership. The first vehicle I leased from this dealer was a 2016 Acura tlx 2.4 tech package, after trying to haggle pricing they would not budge and I gave in anyway, big mistake..2500 down payment and I still had a 600 monthly note, it was my first time purchasing a car alone, I was younger and knew i had bad credit and let them use it against me. Now I return to try and get a deal on a new car, they tell me I won’t have to pay my last 8 months and only pay 1000 upfront. Cool, paid the 1000 upfront signed and left, again I let them take advantage of me for a second time. The 5500 that was left for those 8 months was tacked onto the price of the car for a whopping monthly payment of 670 a month, for a 2018 BASE TLX 2.4, a cheaper car than my 2016 2.4 tech but now I’m paying more money per month, where’s the deal? The sale amount on my paperwork for this vehicle is $43,xxx, it wasn’t until next day that I’m looking at my paperwork that I was just sold a base model vehicle for almost 9000 DOLLARS OVER STICKER. WOW. IDK what I was thinking agreeing to this ridiculous deal. Please if you go here do not let these people take advantage of you.
You get the friendly Atmosphere when you walk in ...they pretty straight forward and try and fight for the best prices they can get for you to your satisfaction My sales agent Carlos didn’t give up to get that car lease payment down to make it afffordable I absolutely love the car my first Acura fresh of the lot
"Alex is the man to go to"
I haven’t been to a dealer in years to try to avoid the would-be hassle. I gave it a shot and I am glad I did Alex was helpful and informative and I felt like a partner instead of a salesman. He more than accommodated any requests that we had and he made it a truly concierge type feel for the car. Great price great service what else is needed in life.
"Best car leasing experience"
I enjoyed my time at the dealership. Customer service was superb. Thomas Ng was very patient, attentive and accommodating, and made my experience of leasing a car very pleasant. Compared to other Acura dealerships in the area, this one is definitely the one to go to. Beautiful space, friendly and knowledgeable stuff, everything is geared toward customers' positive experience.