Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paragon Acura
Queens, NY
1,920 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,920 reviews
October 14, 2019
Gender discrimination Two weeks ago I called up this dealership because it was recommended by a friend and I read some good reviews about their store “performances”. Destin Two weeks ago I called up this dealership because it was recommended by a friend and I read some good reviews about their store “performances”. Destiny over phone was telling me to come in, they can def offer better deals, end of the month quotas and I was excited to go and check. I went with my husband, mom and our baby looking for a family car. My husband carrying the baby walked ahead of me while my mom and I were 3ft behind. This salesman approached my husband and introduced himself. Didn’t bother with me or my mom. Even when I got close to them, he didn’t bother to introduce himself, only talking to my husband and as we walked to his desk and sat down, he still didn’t bother to speak to me. ONLY directly & talking towards my husband. Didn’t realize this day in age people think females don’t have impact in decision making or maybe he thought I didn’t speak English?! I only got his name when I took a peek at his paper/form. I had to jump in at times because I was the one who was deciding what kind of car we are looking for. I told him what happen over the phone with Destiny and all he did was scrolling thru the Acura website and telling me numbers that I ALREADY knew and can view myself! Not only he was not helpful, he knocked over his all in one computer monitor and pulled the plug. At that point, it all seemed like a joke. Later when we decided to go, he wrote this statement behind his form somewhere along the lines of “if the price is good, I will sign today or with you guys”. Is this guy serious? Less than 30mins in and I’m being FORCED/PRESSURED to sign? I told him no thanks, I don’t feel comfortable and he said “It says IF and if you take this to court they’ll just laugh at it”. We just pretty much walked out. The next day a lady called from customer service and asked about my experience, I told her everything and she apologized and will have someone contact me soon. So far it’s been TWO WEEKS. We were seriously looking into a family car since I brought my family to the dealership, its not easy to bring an infant around. More
by Mary C.
Employees Worked With
Don’t have full name.
October 12, 2019
This is your “to go to” guy Hassan assisted us from the time we arrived at Paragon office, even finding for a parking until we parked our old car then up to the time we got our u Hassan assisted us from the time we arrived at Paragon office, even finding for a parking until we parked our old car then up to the time we got our used 2018 RDX. He is very patient, hardworking and knows his stuff in details. I would definitely recommend him to anyone looking for quality used car. Thank you Hassan and thank you Paragon Acura. More
by Aldrin
Employees Worked With
Hassan Azhar
October 11, 2019
Welcoming, friendly and top notch, excellent professional I had my 2020 Acura MDX, I have different car leasing experiences with different dealership, this time Murat nailed it and changed my experience of l I had my 2020 Acura MDX, I have different car leasing experiences with different dealership, this time Murat nailed it and changed my experience of leasing a car. He added a great positive customer feedback to Paragon Acura. Good luck! More
by AWahid
Employees Worked With
October 06, 2019
Great experience at the dealership ,. Tom the salesperson was very professional and worked on getting my the best possible deal for my new car,. Thank you Tom , I will definitely recommend him to family and was very professional and worked on getting my the best possible deal for my new car,. Thank you Tom , I will definitely recommend him to family and friends.. More
by Peraltarobin
Employees Worked With
Thomas Ng
October 01, 2019
Professional This is my second time working with Thomas and I can say for the second time I am happy once again. Quick, easy and professional. I asked him from the This is my second time working with Thomas and I can say for the second time I am happy once again. Quick, easy and professional. I asked him from the getgo not to waste my time because buying/ leasing a vehicle can take hours and hours waiting around but he made sure everything was done before i came in. This was the first time i can say that ive literally been in and out of a dealership and satisfied. More
by AMANAMARAJ
Employees Worked With
Thomas Ng
October 01, 2019
Great! Great dealership, friendly people, will definitely recommend Thomas to my friends and family. Everything was great, they were on point with everything Great dealership, friendly people, will definitely recommend Thomas to my friends and family. Everything was great, they were on point with everything. Super happy with my vehicle. More
by SecondleaseOwner
Employees Worked With
Thomas Ng
September 28, 2019
A great dealership to find what you want Thomas was very helpful finding the car I wanted, and he went above and beyond to make me and my wife happy. Paragon Acura will always have me as a cu Thomas was very helpful finding the car I wanted, and he went above and beyond to make me and my wife happy. Paragon Acura will always have me as a customer. Thank you Thomas. More
by Eric
Employees Worked With
Thomas Ng
September 24, 2019
Paragon Acura's Talisman I been a customer of Paragon Acura for 6 years and have dealt with Thomas Ng for 5 years now. Thomas is amazing in both is individual and professional I been a customer of Paragon Acura for 6 years and have dealt with Thomas Ng for 5 years now. Thomas is amazing in both is individual and professional capacity. The man is candid, humble, professional and understanding. Thomas will go out of his way to make his customer happy without any sales pressure. He always follows up and will always remember you. Paragon Acura hires top people, Thomas Ng is a leading example. Thank you, Thomas. -DG More
by Dave
Employees Worked With
Mikey from service., Thomas Ng
September 24, 2019
Consistently great experience I have leased 2 cars from Thomas. He is consistently easy to work with -- fair, transparent, and willing to work within the parameters you care about I have leased 2 cars from Thomas. He is consistently easy to work with -- fair, transparent, and willing to work within the parameters you care about to achieve a workable deal for both parties. I don't know whether this is his style or whether he sensed it is my style, but he picked up on my desire to come to a fair agreement quickly, without wasting time with showmanship and posturing during the negotiation. He said what he meant, so did I, and we were done in 30 minutes. And he delivered the car to me 2 days later. Seamless, easy, honest. More
by LoyalAcurist
Employees Worked With
Thomas Ng
