Paragon Acura

Good experience Thomas was knowledgeable in the Acura lease programs and was able to work out a deal that met my needs. There could have been more transparency in reg Thomas was knowledgeable in the Acura lease programs and was able to work out a deal that met my needs. There could have been more transparency in regards to credit tiers. One brand two dealerships same credit score, but one had my in a higher tier and paragon had me at a lower tier. This should be aligned and consistent across dealerships. More

Acura MDX lease Thomas Ng was very knowledgeable and extremely helpful. He answered all questions that I had and provided all requested info in a timely manner. Vehi Thomas Ng was very knowledgeable and extremely helpful. He answered all questions that I had and provided all requested info in a timely manner. Vehicle was delivered on time and no surprises or hidden fees. Thank you. More

Five Purchases From Paragon Says It All I have worked in hospitality management for 30 years.. As a Sales & Marketing Executive, my expectations for product quality, value and customer servi I have worked in hospitality management for 30 years.. As a Sales & Marketing Executive, my expectations for product quality, value and customer service is high! I am a loyal Acura customer having leased or owned two DMXs, the TLX, 2017 RDX and just purchased the 2019 RDX. All five vehicles came from Paragon Acura! Acura cars are amazing! They are extremely well designed, they handle extremely well (A dream to drive) and very reliable. Acura can compete with AUDI, Lexus, BMW and Mercedes-Benz any day of the week, without the a-la/cartel price point! There are other Acura dealers I could do business with. The reason I go back to Paragon is because team makes me feel at home and a valued customer! Thomas Ng is a true professional. He’s knowledgeable, patient, has good listening skills and has a no pressure approach to selling! Shun Rodriguez helped familiarize me with my new 2019 RDX. She knows the vehicle well and was fun to work with. I once posted a negative review and got a call from the GM. He was genuinely concerned that I had an unsatisfactory experience that one time. He quickly took action and turned my negative experience into a positive one! Let’s face, things happen! Understanding and empathy goes a long way! Also, when I have my car serviced, it’s quick, and service advisors communicate well. The waiting area is comfortable with TV, snacks & beverages, computers and free wi-fi. Alex by the way is top notch as a service advisor. If I don’t have time to stop into the dealership, Paragon picks up my vehicle from my home and returns it! These are the collective reasons why I love Acura and Paragon has been my automotive dealer for years! More

Great service, and very fast. I didn't want to spend all day negotiating, so I was given a deal I was comfortable with right away. I would definitely do business here again. I didn't want to spend all day negotiating, so I was given a deal I was comfortable with right away. I would definitely do business here again. More

Thomas is one of a kind! This is my fourth time with Paragon Acura, and I always make sure to look out for Thomas! He is Super proficient, professional, and enthusiastic about This is my fourth time with Paragon Acura, and I always make sure to look out for Thomas! He is Super proficient, professional, and enthusiastic about his work. I highly recommend this location and Thomas as well. Never a disappointment! More

Fantastic Easy and smooth experience. Very patient with us. Didn’t feel like we we’re being pushed to make a sale. Treated us like a friend and made it more com Easy and smooth experience. Very patient with us. Didn’t feel like we we’re being pushed to make a sale. Treated us like a friend and made it more comfortable. More

Fantastic We had it easy because we had great help with you sales rep (Thomas Ng). He made sure he covered all bases and had all the answers to our questions. I We had it easy because we had great help with you sales rep (Thomas Ng). He made sure he covered all bases and had all the answers to our questions. I will personally recommend to my family and friends Paragon. Thank you for a fantadtic experience More

Absolutely amazing!!! This is my 5th car it drive smoothly the interior is amazing the exterior is buttery! I’m in love with my car Acura! M This is my 5th car it drive smoothly the interior is amazing the exterior is buttery! I’m in love with my car Acura! M More

Good service Even though I was there a very long time I was treated well. I enjoy my truck very happy just not the payments lol. Wilson made sure I didn’t leave wi Even though I was there a very long time I was treated well. I enjoy my truck very happy just not the payments lol. Wilson made sure I didn’t leave without a car. More

Excellent sales associate Tomas is a excellent sales associate when it came to doing what he knows best and I would never hesitate to go to him again when I want to upgrade my Tomas is a excellent sales associate when it came to doing what he knows best and I would never hesitate to go to him again when I want to upgrade my car and I would definitely recommend him to my friends and family. More