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Paragon Acura
Queens, NY
1,920 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,920 reviews
January 07, 2019
Great Service, Straight Forward We leased a 2019 Acura RDX with the technology package. Enes was very helpful in getting us our dream car. The process was very smooth and he took c We leased a 2019 Acura RDX with the technology package. Enes was very helpful in getting us our dream car. The process was very smooth and he took care of everything for us. More
by lihsindannylee
Employees Worked With
January 06, 2019
Awesome purchase experience, awesome Vheicle! Just leased a 2019 Acura TLX Aspec. The purchase experience was professional and not nearly as long as other places. The vheicle itself is deff In Just leased a 2019 Acura TLX Aspec. The purchase experience was professional and not nearly as long as other places. The vheicle itself is deff Insteon an upgrade from my previous Hyundai Sonata. With the 8 speed dual clutch transmission, all wheel turning, and enhanced sport+ mode, you can really get the experience of a sports car with the luxurious comfort of a luxury line vheicle. Alexander Matalllana was our sales professional, and he did an awesome job, I will definitely be returning in 3 years. More
by Tonyr7
Employees Worked With
January 03, 2019
Very polite and professional James was very professional, and detailed my car, . He informed me that I can contact him if I needed anything. I’m Very pleased with my new 2019 Acur James was very professional, and detailed my car, . He informed me that I can contact him if I needed anything. I’m Very pleased with my new 2019 Acura MDX More
by Mpariswilson
Employees Worked With
James Roach
January 03, 2019
Lack of ownership with vehicle issues Just purchased a 2018 certified MDX online and requested clarification upfront if the vehicle had been smoked. The sales representative informed me Just purchased a 2018 certified MDX online and requested clarification upfront if the vehicle had been smoked. The sales representative informed me the vehicle had not been smoked. Carfax showed the vehicle was in Paragon's possession as a manager or loaner vehicle, so Paragon was well aware if the vehicle had been smoked in. I arrived day of purchase and the vehicle looked good and no smell of smoke. On day two the vehicle started to have a strong odor of smoke which I communicated to Paragon and to this day, I have not received an acceptable resolution. Paragon also did not perform the 180 point certification well as there were two USB ports that were not operational and there was a loud driver side door rattle. I had to spend additional time with the local Acura dealership to address the concerns. Don't expect Paragon to be a reputable dealership if you purchase a vehicle there. I provided Paragon every opportunity to address the situation and the lack of ownership is deplorable. More
by GLF
Employees Worked With
Louise Ppetrus & John Santiago
January 02, 2019
Excellent service Really nice guy, very friendly. And very straight forward, provides best deal for you. If you prefer dealer who speaks Chinese, he is the one to go. Really nice guy, very friendly. And very straight forward, provides best deal for you. If you prefer dealer who speaks Chinese, he is the one to go. More
by Cool guy
Employees Worked With
Thomas Ng
December 30, 2018
Exceptional We have gotten 2 Leased vehicles from Thomas, Exceptional Customer Service,Fantastic human being he makes us feel at ease and takes care of us each st We have gotten 2 Leased vehicles from Thomas, Exceptional Customer Service,Fantastic human being he makes us feel at ease and takes care of us each step of the way he is an expert and a true professional. Always a pleasure. More
by J Ramirez
Employees Worked With
Thomas Ng
December 29, 2018
Upgrading My Acura Had a great experience shopping at Paragon Acura. Francisco Collado made everything easy. He was very professional and extremely helpful throughout t Had a great experience shopping at Paragon Acura. Francisco Collado made everything easy. He was very professional and extremely helpful throughout the purchasing process. Kiara was extremely helpful as well. She was extremely knowledgeable. More
by PatrickStarfish
Employees Worked With
Kiara, Francisco Collado
December 28, 2018
Got my SUV Went over my budget but am ok as salesman made me feel at ease in doing business with him. Will definitely recommend him to my friends. I wish the sal Went over my budget but am ok as salesman made me feel at ease in doing business with him. Will definitely recommend him to my friends. I wish the salesman have some leviarage to give discount. Am surprised to see them asking higher level for discount. Overall, disappointed on not getting any discount as have to pay full advertisement asking price. I get this deal done purely because of Francisco as very much impressed with him. Appreciate him for going step further by dropping my car to my apartment since my friend have to go to work. More
by Samten23
Employees Worked With
Francisco Collado
December 28, 2018
Excelent I went to renew my lease and Thomas was so helpful and great. I had a wonderful time and experience. He made the process so easy. I went to renew my lease and Thomas was so helpful and great. I had a wonderful time and experience. He made the process so easy. More
by Amina
Employees Worked With
Thomas Ng
December 22, 2018
Got my New MDX from Paragon Acura. Great Experience !! My friend recommended to go check out MDX at this location and talk to Thomas. He was really helpful and answered all our questions, very knowledgeabl My friend recommended to go check out MDX at this location and talk to Thomas. He was really helpful and answered all our questions, very knowledgeable guy. I will definitely recommend others to go to Paragon Acura and talk to Thomas for you new car. Thanks Thomas my family loves our new MDX. More
by Naveed Ahmed
Employees Worked With
Thomas Ng
