Paramount Ford

Sales Person Inventory,exceptional service and knowledge we got from Michael Connell. Very patient in working with us on purchasing a new vehicle. Would recommend Inventory,exceptional service and knowledge we got from Michael Connell. Very patient in working with us on purchasing a new vehicle. Would recommend others see Michael for their vehicle needs. More

Run and Hide I have been buying Fords from local dealers since 1994 and this is by far the absolute worst dealership I have ever dealt with.Had a bad experience wi I have been buying Fords from local dealers since 1994 and this is by far the absolute worst dealership I have ever dealt with.Had a bad experience with the finance dept when purchasing a truck they tried to change the agreement with out telling me" just sign here" he said.I walked out to be meet in the parking lot by Brent and JR .That was just a mistake we will take care off it and if you ever have any other problems just come to me I will do my best to help you they said. I know now I should have left then and never looked back but I bought the truck.Fast forward to six months later. Had a noise in the front hub took it in for service. Not covered under warranty the tech told me. Because I changed the wheels and tires and put a leveling kit on it.(They will only warranty them if they put them on Which they offered to do earlier when I bought it but didn't have the type wheels I wanted.Brent said it would be fine if I handled that myself) I told the tech to just talk to Brent or JR they would explain.Brent called the next day to tell me I must have bent or broke something and I would have to pay for the repair .The wheels and kit have been on there for 6 months no noise. They have a 20 year old boy who puts these on with little to no experience.I have twenty five plus years in automotive service with 5 yrs of tech school.So I will fix the problem myself and find a new ford place to do business and suggest that to any one else that asks. More

Used truck purchase form Paramount Ford I had a great experience with my salesperson Brent Buff on the first call. I aksed if the truck was still on the lot and if it was a smoker's truck p I had a great experience with my salesperson Brent Buff on the first call. I aksed if the truck was still on the lot and if it was a smoker's truck previously. Brent called me back in less than 15 minutes with confirmation and indicated it was a trade-in, very clean, great shape and asked what else he could do. I drove down from Boone, took it for a spin, Brent offered the Car Fax sheet, we did a simple negotiation, worked through loan and sold. To top it off, Brent and a colleague drove the truck down form Valdese to Charlotte on Monday.....signed sealed and delivered. Great service all around, to include Mark Robinson. Many thanks! More

First Time Car Buyer Paramiunt Ford Hyundai provided an excellent experience for a first time car buyer. I was so very surprised that Mark Engle and his crew was able to Paramiunt Ford Hyundai provided an excellent experience for a first time car buyer. I was so very surprised that Mark Engle and his crew was able to get me and afforedable monthly payment on my new car! I have very high expecations when it comes to purchasing a car, and they were able to accomodate every request I had down to new floor mats! I am loving my new car and will be back in the future! More

Great Customer Service at Paramount Ford Hyundai I want to thank Darren Moose ( sales consultant) at Paramount Ford Hyundai in Valdese NC for going the extra mile for me in making my car purchase a v I want to thank Darren Moose ( sales consultant) at Paramount Ford Hyundai in Valdese NC for going the extra mile for me in making my car purchase a very comfortable and pleasant experience. My credit is not the greatest, Darren and the team at Paramount got financing for me and treated me with courtesy and respect. I would recommend Paramount Ford Hyundai sales team especially Darren Moose to anyone looking to purchase a new or used car. Thanks guys. Thomas Starkey More

Fantastic experience Darrin Moose did a fantastic job and was a pleasure to do business with. He answered all of our questions and worked hard to help us achieve our goal Darrin Moose did a fantastic job and was a pleasure to do business with. He answered all of our questions and worked hard to help us achieve our goal of owning a new car. More

Excellent Buying Experience! Mark Engle was an excellent salesman! He went above and beyond to find us our truck! He even came in to helps us on his day off! Great buying experien Mark Engle was an excellent salesman! He went above and beyond to find us our truck! He even came in to helps us on his day off! Great buying experience! More

Courteous staff, exceptional service. I have used this dealership for my last six new vehicle purchases. They always go above and beyond to make it a pleasant experience. Brent, J R, Gabe, I have used this dealership for my last six new vehicle purchases. They always go above and beyond to make it a pleasant experience. Brent, J R, Gabe, and JC you guys rock!!! Whenever you're looking to purchase a vehicle, look no farther than Paramount. More

Friendly and Professional This modern auto dealer exemplifies the new way dealers are presenting themselves. Friendly and professional. Clean and spotless service shop. Up f This modern auto dealer exemplifies the new way dealers are presenting themselves. Friendly and professional. Clean and spotless service shop. Up front attitude inspires confidence. No pressure. Questions and details answered with pleasant courtesy by sales staff. Our guy is Dustin, volunteer firefighter, Gross. All employees looked happy to be there. Modern digital tools simplified the buying process. Love those guys and wish we lived closer. We purchased a 2011 Town and Country van in pristine condition. It was a pleasant and hassle free experience. Will talk to them first for my next car. More

Friendly people, great service We have used this dealership for years. But Mark Engle made our past 3 experiences great. WILL definitely be recommending him to family and friends. We have used this dealership for years. But Mark Engle made our past 3 experiences great. WILL definitely be recommending him to family and friends. More