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Paramount Ford

Valdese, NC

Overview
Employees
Reviews
Vehicles
4.9
2,215 Reviews
Paramount Ford Hyundai in Valdese, NC, also serving Hickory, NC and near Asheville, NC is proud to be an automotive leader in our area. Since opening our doors, Paramount Ford Hyundai has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, Hyundai or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that Paramount Ford Hyundai will get you into the car or truck you choose with professionalism and attention to your needs. Paramount Ford Hyundai has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Paramount Ford Hyundai offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 903-3384 if you have any questions or comments.
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101 Malcolm Blvd.

Valdese, NC

28690

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Showing 2,215 reviews

March 24, 2024

Very friendly,went above and beyond trying to get the deal done,very professional,family atmosphere More

by kevindavis8712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezekiel Sigmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

Paramount Ford responded

Kevin, Thanks for sharing your thoughts about your experience with Paramount Ford. We appreciate your business and hope to see you again soon!

Helpful
March 23, 2024

People were eager to offer assistance. We drove 2 vehicles and were allowed to take one overnight. More

by sherplusron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Paramount Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Brent or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
March 22, 2024

They have really vehicles and the people there are very friendly and they answered all of my questions. More

by Littlelamb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezekiel Sigmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

Paramount Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Michael and our team here at Paramount Ford are glad to have you as a customer.

Helpful
March 19, 2024

Brent was an awesome salesman. Answered all my questions and worked with me on trading in 2 vehicles. Would recommend him if you are in the market for a new or used car. More

by cbailey0865
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Paramount Ford responded

We are very happy to hear Brent provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
March 17, 2024

We loved working with Doug, he fought hard to get what we wanted! Thank 69$ More

by donnahollaway86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Moyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Paramount Ford responded

Thank you for choosing Paramount Ford. Your feedback and rating mean a lot to us. We're glad Doug was able to help, and we hope to see you again!

Helpful
March 16, 2024

Buying my new car was a very pleasant experience. We will recommend this dealership to all our friends. More

by Jfcooper812
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Douglas Moyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Paramount Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new car. We truly appreciate your feedback.

Helpful
March 15, 2024

Michale was awesome to work with! He explained the process in great detail. Michael answered all my questions and was very thorough. I really enjoyed my car buying process with Paramo More

by sdsoliver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Paramount Ford responded

Here at Paramount Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Michael, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
March 12, 2024

Kasey, Cole & Earnie at Paramount Ford in Valdese were awesome to deal with today. Kasey came out and answered all my questions about the SUV I was interested in. He was super nice and helpful during the More

by wylie.girl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Starnes
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Mar 12, 2024 -

Paramount Ford responded

Thanks for sharing about your experience with Paramount Ford. Cole, Kasey, and Earnie appreciate your business and hope to see you again soon!

Helpful 1
March 11, 2024

Kasey and Cole are nothing but scam arstist. .they do nothing bit go up on the price once you get there..do yourself a favor and go to a different ford dealership More

by LOST CUSTOMER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kasey Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole
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Mar 14, 2024 -

Paramount Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Mar 18, 2024 -

LOST CUSTOMER responded

The fact that i offered 26k for the truck and was told to come on over to your dealership and lets make a deal...then i get there and didnt get the deal that kasey and myself had numerous text messages about...or the fact that i drove 400 miles 7 hours and wasted 100.00 worth of fuel...So the only way to fix the situation is to have your people stop lying to customers..and cole is extremely rude...and kasey not even having the courtesy to come back out... your dealership has problems...and im gonna do my best to tell people about it

Helpful 9
March 08, 2024

I feel valued as a customer at this dealership. They are very nice and helpful. More

by Gloria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Moyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2024 -

Paramount Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Paramount Ford, Gloria, we look forward to having you as one of our valued customers for many more years to come!

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