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Paramount Ford

Valdese, NC

4.9
2,366 Reviews
Paramount Ford Hyundai in Valdese, NC, also serving Hickory, NC and near Asheville, NC is proud to be an automotive leader in our area. Since opening our doors, Paramount Ford Hyundai has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, Hyundai or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that Paramount Ford Hyundai will get you into the car or truck you choose with professionalism and attention to your needs. Paramount Ford Hyundai has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Paramount Ford Hyundai offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 903-3384 if you have any questions or comments.
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101 Malcolm Blvd.

Valdese, NC

28671

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Showing 2,366 reviews

October 03, 2022

If you are looking for a service department that will use any excuse to overcharge you for any type of service, this is the place. Every single time I have ever brought my vehicle here to have some work done More

by nook-potted.0n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Walker, Brandon Manis
Oct 05, 2022 -

Paramount Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

Oct 05, 2022 -

Paramount Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

Oct 06, 2022 -

nook-potted.0n responded

Brad Smith 419-953-4788

Oct 11, 2022 -

nook-potted.0n responded

Someone called me, and then said they were going to get back to me. That was several days ago and I’ve still heard nothing.

Oct 17, 2022 -

nook-potted.0n responded

Cool I guess no one cares

September 15, 2022

Nice people and fast and sufficient service. Enjoyed the business with them and will do again. More

by Car trading
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Watts
Sep 16, 2022 -

Paramount Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Paramount Ford!

September 04, 2022

Everyone was extremely helpful at the dealership especially Brent Buff who was our awesome salesman More

by Jglanderson0930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Paramount Ford responded

Thank you for taking the time to share your thoughts on working with Brent and our team. We're glad to hear we delivered such a great experience!

September 03, 2022

After attempting several back and further texts with Heather Childers, I offered $41,000 (from $42,800) on my 2021 Chrysler 300 S as a selling point for my trade in and she decline again. I even offere More

by BLURAYKING
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Childers
Sep 07, 2022 -

Paramount Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Sep 07, 2022 -

BLURAYKING responded

There is nothing to talk about. Vehicle has been sold. Once you have an experience that shouldn’t of happened in the first place, it leaves a bitter taste in your mouth.

September 03, 2022

We highly recommend Paramount Ford Hyundai of Valdese. They went above and beyond to ensure our needs were met and far exceeded our expectations. More

by karikennedyrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Yount, Ryan Watts
Sep 06, 2022 -

Paramount Ford responded

Kari, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2022

Had a great experience at this dealership. Denver was very helpful and helped me get into a new car fast and easy, he was one of the best salesman I ever had. More

by sierraoneil33
Recommend Dealer
Yes
Employees Worked With
Denver Kerley
Aug 30, 2022 -

Paramount Ford responded

Thanks for sharing your thoughts about your experience with Paramount Ford. We appreciate your business and hope to see you again soon!

August 29, 2022

Very professional without the feeling of being pushed into buying a vehicle. The Paramount team works very well together to help make sure that your experience there will be worth coming back for. Great More

by Ljl5087
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Watts, (Cj) Christopher Arrowood, Cole Starnes, Denver Kerley
Aug 30, 2022 -

Paramount Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 28, 2022

This was by far the easiest car purchase I have ever made. No pressure at all…went in, drove the vehicle and decided to buy. I would definitely go back! More

by jscccfree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Paramount Ford responded

Thanks for your feedback on your recent visit to Paramount Ford. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 28, 2022

Cole and the rest ot this amazing team has always been a blessing to me. Everyone is kind, they listen to me and what I need and also if I have any concerns. Thank you all. More

by Lovecars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Starnes
Aug 30, 2022 -

Paramount Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 27, 2022

Very pleased with my experience at Paramount Hyundai Ford. The staff was helpful and went above and beyond to take care of any issues that I had. I would do business with them again. More

by Jicenhower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Paramount Ford responded

Thank you for choosing Paramount Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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