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Paramount Ford

Valdese, NC

4.9
2,352 Reviews
Paramount Ford Hyundai in Valdese, NC, also serving Hickory, NC and near Asheville, NC is proud to be an automotive leader in our area. Since opening our doors, Paramount Ford Hyundai has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, Hyundai or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that Paramount Ford Hyundai will get you into the car or truck you choose with professionalism and attention to your needs. Paramount Ford Hyundai has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Paramount Ford Hyundai offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 903-3384 if you have any questions or comments.
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101 Malcolm Blvd.

Valdese, NC

28671

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Showing 2,352 reviews

December 21, 2021

Great experience buying a car here. The salesman was helpful and made me feel comfortable. The whole process was fast and simple. More

by Gordonjames1220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Leger
Dec 22, 2021 -

Paramount Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Paramount Ford!

December 13, 2021

This was the easiest experience I've ever had buying a car. The dealership had the exact car I wanted and they worked with me to get the financing and price where I hoped it would be. Cole Starnes was per More

by xxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Starnes
Dec 13, 2021 -

Paramount Ford responded

Congratulations on your new vehicle! We are so glad that Clayton and Michael had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 07, 2021

Brent Buff is a very relaxed and efficient salesman at Paramount Ford Hyundai in Valdese, North Carolina. He definitely met the goal of eliminating much of the hassle traditionally associated with car sa More

by kadair123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Paramount Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Brent and our team here at Paramount Ford are glad to have you as a customer.

December 06, 2021

I am very pleased with Kasey at Paramount Ford. He knows how to work with customers by getting to know what they want in a car and what budget they can afford. He was not a salesman to push you into a vehic More

by darlinemartinez.1224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Nelson
Dec 06, 2021 -

Paramount Ford responded

Thank you! We appreciate your business, Darline. and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Paramount Ford.

December 05, 2021

Bought a new truck from Paramount Ford in the Spring and recently bought a clean used car from them for our daughter. Both times were through sales rep Taylar. No pressure and very helpful. When we told More

by Ted M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylar Hataway
Dec 06, 2021 -

Paramount Ford responded

Ted, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations when assisting you with a new vehicle for your daughter. Thank you again for choosing Paramount Ford, Taylar and our team look forward to having you as one of our valued customers for many more years to come!

November 28, 2021

i appreciated the personal attention and all the help from Brent and Russell. They are both very polite and respectful. I think they gave me the best deal they could with my trade toward my new Mustang. More

by jawdraw1940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Paramount Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Brent and Russell. Congratulations on your new Mustang! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Nov 30, 2021 -

jawdraw1940 responded

Thanks.

November 13, 2021

Excellent Customer Service , Mark Robinson is bar none one of the best managers I've had the pleasure to work with when purchasing a new vehicle. I considered Acura, Lexus and Toyota for my wife but the H More

by Matthew Phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Robinson
Nov 14, 2021 -

Paramount Ford responded

Matthew, Here at Paramount Ford, customer satisfaction is our #1 priority. Mark and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 13, 2021

From a phone call to purchase in just a matter of a few hours. Great people to deal with, we initially spoke with Russell Childers and he got us in contact with Mark Robinson and Michael in finance and we More

by Matthew Phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Robinson
Nov 14, 2021 -

Paramount Ford responded

Matthew, We are very happy to hear Cole and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit Congratulations on your new 2022 Hyundai Sonata N Line!

November 10, 2021

After several emails with Glenn their dealership would NOT honor their OWN MSRP. After creating a deal on their OWN website, their price went UP $2000 more dollars. They called it market adjustment. I cal More

by BLURAYKING
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glenn Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Paramount Ford responded

Thank you for the reply. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Nov 28, 2021 -

BLURAYKING responded

2 weeks later on this doesn't cut it to a customer that put in time and effort just to get last minute "Mark Up" on a new vehicle. Paramount dealers are tied together and hard to shop at any of them if they give "Market Adjustment" to every new vehicle because they are limited due to chip shortage. Very said.

November 09, 2021

Best sales person ever experienced. Taylar hataway rocks. Love my Hyundai and recommend Paramount already More

by sharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylar Hataway
Nov 09, 2021 -

Paramount Ford responded

Sharon, Thank you for taking the time to share your thoughts on working with Taylar and our team. We're glad to hear we delivered such a great experience!

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