Paramount Ford - Service Center

Run and Hide I have been buying Fords from local dealers since 1994 and this is by far the absolute worst dealership I have ever dealt with.Had a bad experience wi I have been buying Fords from local dealers since 1994 and this is by far the absolute worst dealership I have ever dealt with.Had a bad experience with the finance dept when purchasing a truck they tried to change the agreement with out telling me" just sign here" he said.I walked out to be meet in the parking lot by Brent and JR .That was just a mistake we will take care off it and if you ever have any other problems just come to me I will do my best to help you they said. I know now I should have left then and never looked back but I bought the truck.Fast forward to six months later. Had a noise in the front hub took it in for service. Not covered under warranty the tech told me. Because I changed the wheels and tires and put a leveling kit on it.(They will only warranty them if they put them on Which they offered to do earlier when I bought it but didn't have the type wheels I wanted.Brent said it would be fine if I handled that myself) I told the tech to just talk to Brent or JR they would explain.Brent called the next day to tell me I must have bent or broke something and I would have to pay for the repair .The wheels and kit have been on there for 6 months no noise. They have a 20 year old boy who puts these on with little to no experience.I have twenty five plus years in automotive service with 5 yrs of tech school.So I will fix the problem myself and find a new ford place to do business and suggest that to any one else that asks. More

I bought a 2016 accent , I bought a 2016 Hyundai accent and Brent was very helpful in getting the price I could afford ,and trading my old car . I would recommend him again in I bought a 2016 Hyundai accent and Brent was very helpful in getting the price I could afford ,and trading my old car . I would recommend him again in fact my son is working with him on a car also :)) More

Wonderful Everyone here are really nice and they will do whatever it takes for you to get the car you want . We worked with Eli and he was awesome we will defin Everyone here are really nice and they will do whatever it takes for you to get the car you want . We worked with Eli and he was awesome we will definitely go back to paramount ford-Hyundai in the future thanks again Eli ...... More

Service and new car sales I went for an oil change but found out that I needed new tires and had and found out that there was an electrical problem with my car. I bought my c I went for an oil change but found out that I needed new tires and had and found out that there was an electrical problem with my car. I bought my car in 2004 at Paramount and have always had it serviced here. Decided to look at new cars and told Alissa what I did want and did not want. She had the perfect car for me. Hope to drive this one as long as I did my last one. People at Paramount are always nice and I feel I can trust them. More

A Dearlership you can depend on. I have always had great experiences at your dealership! Whether it is purchasing a vehicle or getting my vehicle serviced, I have always felt like I I have always had great experiences at your dealership! Whether it is purchasing a vehicle or getting my vehicle serviced, I have always felt like I truly matter to you folks. The entire staff is friendly and will greet you with a smile every time. There is one staff member that stands out in particular, and that is Michael Connell. He sold me my first two vehicles and I could not have asked for a more professional and kind person to work with. He is constantly checking with me through email or phone calls to see if there is anything else that I may need or have a question about. I have no doubt that I will continue to do business at your facility. Many thanks to all your wonderful staff for always being so helpful when I call or come by your dealership! Best regards, Carmen Baldridge More

There has been quite a conundrum with the tire rotation, as we have brought the issue up many times in person as well as in these surveys, we have been charged for the rotation because you say we did not b as we have brought the issue up many times in person as well as in these surveys, we have been charged for the rotation because you say we did not buy the tires there. WHAT DO YOU CALL US BUYING A BRAND NEW TRUCK THERE?? We have purchased four vehicles from you and we think they are the last! As we feel we will be valued elsewhere someone needs to revisit this issue. In addition, we have sent four different friends there who have also purchased vehicles. More

had a1pm app. arrived at 12:55 for an oil change and to have tailgate part of bed liner tightened where the screws had worked loose. they replaced 4 screws and changed the oil, 1 hour and 25 mins. later I have tailgate part of bed liner tightened where the screws had worked loose. they replaced 4 screws and changed the oil, 1 hour and 25 mins. later I finally walked out of the dealership. I know that they also did check up on other parts since it was a new truck but I feel that the time was far too long. I will use this dealership in the future and recommended them to a man later on that afternoon that was looking for a new F150,but I don't think that I will have my oil changed there again. More

Appointment was the very next day and a loaner vehicle was provided. Car was ready earlier then expected. Everything was explained to me and Kandy and the others were very helpful and courteous. Would rec was provided. Car was ready earlier then expected. Everything was explained to me and Kandy and the others were very helpful and courteous. Would recommend dealership. John More

With two Ford vehicles and lots of miles driven per year, I am in the Service Department at Paramount Ford often. I purchased my Taurus X at Paramount Ford and have come back for service for almost five year I am in the Service Department at Paramount Ford often. I purchased my Taurus X at Paramount Ford and have come back for service for almost five years. I also bring my F150 here for service. I always look forward to working with Service Advisor David Harmon. He is friendly and always outlines the work needed, including cost estimates. I keep my cars current on maintenance because I tend to keep them on the road for many years. I plan on using Paramount for this maintenance and look forward to working with David Harmon for a long time. More