Paramount Hyundai Hickory

First off, I don't like having to go to dealerships to buy a car, I don't like haggling and constantly feeling like I have to watch the person I'm working with like a hawk. However, Robbie was very nice, buy a car, I don't like haggling and constantly feeling like I have to watch the person I'm working with like a hawk. However, Robbie was very nice, he was friendly and did try to make the process less stressful. With that said, the Sales Manager (The person who priced my trade) did try to pull a fast one from my stand point and tried to reduce the value of my trade by $2k, thinking I just wouldn't notice. I find that offensive. I almost left instead of purchasing. Also, when I asked about Mazda Loyalty discounts it seems that it got dismissed and I don't think I got anything off the sticker price of the vehicle. So, no, I don't think I got a fabulous deal. However, with my personality, I find Robbie's friendliness and interest in being pleasant outweighed my agitation. My last Mazda purchase was from Harrelson, and they really had me ticked off, so much so in fact, that it has taken me 10 yrs to look at another Mazda, despite the fact that I love my Tribute and still own it. In the end, I would recommend Robbie again as a sales person but would definately warn people to price thier own trade before showing up. I hope you really wanted me to be honest and weren't just looking for some pat on the back. Thanks for reading, Cindy Phelps More

Kenneth was very helpful, professional and friendly. I had been researching the sub-compact catagory for several weeks looking at all in the catagory from the Fiesta to the Fit. While I was impressed wit had been researching the sub-compact catagory for several weeks looking at all in the catagory from the Fiesta to the Fit. While I was impressed with the new styling of the Accent, it was the gas mileage and value that promted me to look harder at this vehicle. There was no inventory in my hometown of Asheville so I had to look in the surrounding area. I happened to be traveling through Hickory so I requested a quote from dealers in the area via the internet and Kenneth responded. We met the following day, went for a test drive and closed the deal. Kenneth's and Chris' willingness to work with me on price was a key factor in my decision to purchase from this dealership. I got the price I wanted, the dealer got a fair price for the car and I received excellent service from Kenneth. In my opinion this was a "win win" transaction and I would recommend Paramount and Kenneth to anyone. More

I came into Paramount Hyundai ready to buy a new Hyundai Elantra. I had been to several dealers in Raleigh, where I live, but NONE of them gave me the customer service that Peter Collins at Paramount in Hi Elantra. I had been to several dealers in Raleigh, where I live, but NONE of them gave me the customer service that Peter Collins at Paramount in Hickory did; it seemed I was just a number to them. By the time I got to Paramount, I had done enough research to know what I wanted and I had already told Peter and the staff at Paramount what I wanted. When I got there, I didn't have to answer all the questions they had asked a second time, which was very refreshing. Because I live in Raleigh and had to wait for an Elantra to come in, they even delivered it to me so I wouldn't have to make an extra trip back to Hickory. Their finance manager, KC Langenstein, gave me multiple finance options and answered all my questions. When my Elantra finally came in, he called me the evening before to go over what I would need to sign and provide at the closing. Not only that, but once all the papers were signed, he even took care of getting my insurance transferred over. All in all, Peter and the staff at Paramount Hyundai know how to build a relationship. Not only do they treat you like family, provide the best customer service I've ever experienced in a car dealer, but they also give you a fair deal. More

SALESMAN ADAM WHITENER WAS VERY FRIENDLY AND KNEW THE CARS THAT HE WAS SELLING VERY WELL. HE WAS VERY HELPFUL AND PLEASANT IN TRYING TO MAKE THE SALE HAPPEN. HE ALWAYS REMEMBERED MY NAME WHEN I STOPPED I CARS THAT HE WAS SELLING VERY WELL. HE WAS VERY HELPFUL AND PLEASANT IN TRYING TO MAKE THE SALE HAPPEN. HE ALWAYS REMEMBERED MY NAME WHEN I STOPPED IN, AND HE ALSO REMEMBERED MY WIFE PREFERRED THE TAN INTERIOR WHEN IT CAME TO CHOSING WHICH CAR TO BRING TO THE DEALERSHIP FOR US. More

Exceptional experience with all. Friendly, helpful and knowlegeable. Everything was explained to me. Was showed around the dealership and was also showed the service department. knowlegeable. Everything was explained to me. Was showed around the dealership and was also showed the service department. More

From beginning to end, the team (and it WAS a team) at Paramount Hyundai made us feel valued as customers. During the test drive, Neil was very informative and friendly, without being pushy. His follow-up Paramount Hyundai made us feel valued as customers. During the test drive, Neil was very informative and friendly, without being pushy. His follow-up -- using email, as we had requested -- was helpful but again not aggressive. After we did some research and soul-searching, we started collecting quotes from a few dealers. Once we had a price we were OK with that we were pretty sure was as good as we'd get from a local dealer, we asked Neil if he could beat it. He promptly replied that he would, and we gave him the business. The car we wanted was unavailable locally, but he found one in-state that he got to us in just a few days. It actually had a few additional options on it than we had requested, but we were never asked to pay a dime more than the agreed-on "out-the-door" price. We had dreaded the process of purchasing a new car, but the folks at Paramount actually made it a pleasant experience. Definitely recommended! More

The whole experience was a no hastle process and all first offers on price were very reasonable. All my questions were answered promptly. Robbie, my sales consultant, and KC the finance guy were both ve first offers on price were very reasonable. All my questions were answered promptly. Robbie, my sales consultant, and KC the finance guy were both very friendly, professional, and extremely patient with me as I took my time making my final decision. When exactly what I originally came in looking for was not available just as I wanted, every effort was made to find what I wanted and I was offered many options to choose from even when what I wanted could not be found. I was allowed to test drive without being rushed or pressured. After all the searching I ended up getting much more than I originally intended, but I couldn't be more pleased and I feel like I got the best vehicle for me and with great value, all I wanted and more! More

Everybody was so friendly when me and my wife walked into the dealership that day and especially the salesman we dealt with made us feel very comfortable in purchasing the vehicle. I would recommend anybody the dealership that day and especially the salesman we dealt with made us feel very comfortable in purchasing the vehicle. I would recommend anybody to this dealership to buy a new or used vehicle. Thanks Josh & Heather Sidden More

We had an awesome experience buying a car from Robbie. He was professional, patient and very fair when we were negotiating the price. Highly recommend. was professional, patient and very fair when we were negotiating the price. Highly recommend. More

We were very nervous about buying a new car but Robby helped to make the right decision about a car and then KC helped us to make the best decisions about financing. They both walked us through the proc helped to make the right decision about a car and then KC helped us to make the best decisions about financing. They both walked us through the process and really gave us time to think about our purchase. No pushy sales, no gimmicks. We liked our overall service and will refer others. More