Paramount Hyundai Hickory

I had a truly great experience with this dealership from start to finish. On my very first visit, Jonathon helped introduce me to the Hyundai Santa Fe lineup. Even though he had only been a dealer for about start to finish. On my very first visit, Jonathon helped introduce me to the Hyundai Santa Fe lineup. Even though he had only been a dealer for about a month, he was incredibly patient, kind, and willing to do everything I asked while I explored options and learned more about the vehicles. I wasn’t quite ready to purchase that day, but he made such a positive impression on me. When I came back ready to buy, Juan helped me through the rest of the process and was equally amazing. He was patient, knowledgeable, never pushy, and even pointed out flaws on vehicles so I could make the best decision for myself. He also took the time to let me compare different Santa Fe colors side by side at a sister location, which I really appreciated. Karrie in finance was wonderful as well. She explained everything clearly, went over all of my options patiently, and made the financing and paperwork process smooth and stress-free. Overall, this was one of the best car-buying experiences I’ve had. Everyone I worked with was professional, honest, and genuinely helpful. I absolutely love my slightly used Hyundai Santa Fe and would absolutely recommend this dealership to anyone looking for a vehicle! More

Bought a second vehicle from Carl Roth. Always a pleasure dealing with his attention to detail. Always a pleasure dealing with his attention to detail. More

Military members are discriminated against by NOT being able to use their USAA Military Banking Draft as their form of payment. This recent policy by Paramount Car Dealership is a Huge DISSERVICE TO SERVIC able to use their USAA Military Banking Draft as their form of payment. This recent policy by Paramount Car Dealership is a Huge DISSERVICE TO SERVICE MEMBERS! Paramount car dealership is more concerned with acquiring 10 days worth of interest while waiting for the military member to transfer the loan to USAA as a ReFinance loan with USAA. I made USAA aware of this scandalous policy, It is horrible customer service to military families by refused USAA bank drafts for car purchases. More

My sales rep Carl Roth made my experience seemless. I found a vehicle at one of the sister stores and Carl went above and beyond to take care of all my concerns and see that I am completely excited abo I found a vehicle at one of the sister stores and Carl went above and beyond to take care of all my concerns and see that I am completely excited about my new ride. More

My 2020 Hyundai Kona Electric at 35000 miles begin to have a noise coming from the drivetrain. The service department checked it out and determine something was seriously wrong. Although I believe as a s have a noise coming from the drivetrain. The service department checked it out and determine something was seriously wrong. Although I believe as a second owner, technically the time of my warranty had run out, the Paramount Hyundai service techs worked with Hyundai corporate to replace the drivetrain under warranty at no cost to me. Not only was I pleased with this, they treated me well during the whole process. They are serious not just about the letter of their best manufactures' drivetrain warranty of 10year-100,000 miles but also the spirit of what they stand for. I will seriously consider buying another Hyundai and will tell this story as a recommendation to others. More

The salesman, Travis Kendel, was most helpful sales person, I ever worked with. . He was eager to eager to help in anyway possible and offered to help us beyond expectations. And the dealership helpful person, I ever worked with. . He was eager to eager to help in anyway possible and offered to help us beyond expectations. And the dealership helpful as well. More

Our second purchase from this dealership. Friendly, efficient, and respectful of your time. They make car buying easy! Friendly, efficient, and respectful of your time. They make car buying easy! More

They are very helpful, have great customer service and are very nice. Carl Roth was the gentleman who helped me to find a car. He listened to what I wanted and found several ones for me to test drive. I d are very nice. Carl Roth was the gentleman who helped me to find a car. He listened to what I wanted and found several ones for me to test drive. I decided on the last one I drove. I'm really happy with the Elantra Sport LES I chose. I had a really great experience and I would recommend this location to friends and family. More

Very friendly sales staff. Jose Martinez was very nice and helpful. Every time I had questions or concerns he got the answers. The finance person, Kerry, was very nice as we Jose Martinez was very nice and helpful. Every time I had questions or concerns he got the answers. The finance person, Kerry, was very nice as well. The entire process was good. More